Virgin Media

Virgin Media Outage Report in Valley, Anglesey, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Valley, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Valley, Anglesey, Wales 12/12/2024 05:35

December 12: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Valley, Wales

Latest outage, problems and issue reports in Valley and nearby locations:

  • jonbrooker1 jon brooker (@jonbrooker1) reported from Llangefni, Wales

    @virginmedia In total I spoke to 17 people and the call lasted 4.5 hours, so no I am not happy. An engineer came out and replaced the HUB 4 with another one, that is still worse than the HUB 3, overall still a terrible experience for a long standing Customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnorPadmore CJ (@ConnorPadmore) reported

    @virginmedia any chance in giving me some service and maybe even updating your customer services. After asking one of your agents what is going on with my services they replied “services are down in your area and are scheduled to be fixed by 4pm on Tuesday. 1/

  • cryptostopher Cryptostopher ⚡ (@cryptostopher) reported

    Hey @virginmedia can we log into the Eurosport app/player using our virgin credentials like with sky sports? The only wa to watch the support bikes today was on the App :(

  • Jackiedalle Jackie (@Jackiedalle) reported

    @virginmedia Shocking to now find out boris johnson was not actually aware that Simon case was 'hand picked' by Dominic Cummings to be at the top of civil service for sole purpose to contrast (Johnson) him !!! 🤔 🤔 🤔 🤔 🤔 🤔

  • MuchSoKid gerry cecil-smith (@MuchSoKid) reported

    Anyone tried to resolve a broadband issue with Virgin Media? ******* appaling service and still not sorted.

  • jinxkspadlock jinxkspadlock (@jinxkspadlock) reported

    @virginmedia Obviously not, but thanks for assuming I'm an idiot, fantastic customer service as always. It's just poor WiFi as standard.

  • DatDudeJerome Jerome Lewis (@DatDudeJerome) reported

    There's like 15 useless music channels on @SkyUK and @virginmedia because we can watch videos on demand in HD on YouTube but they decided to get rid of Trouble TV. If you want customers bring it back.

  • imjustrllytired 🇵🇸 (@imjustrllytired) reported

    nah virgin media fix up whys my internet bugging out every 5 mins

  • NickyNurky 🍸Martini Marchioness 🍸 (@NickyNurky) reported

    Can anyone tell me how I get to talk to a human at @virginmedia - our box is old and crap and has decided not to allow us to watch @NetflixUK but we cannot find a way to speak to it or get hold of a person

  • NajiNabaa Naji Nabaa (@NajiNabaa) reported

    @virginmedia Yesterday was ok one short disruption ... today was again awful, multiple disruptions... if it’s not work it’s down time trying to watch your favourite series... come on now, can we get to the bottom of this at some point very soon please? Why is this still on going?

  • ScottyS396 Scotty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🏳️‍🌈 #FACTS (@ScottyS396) reported

    @virginmedia why would I be getting access denied on my Superhub 3 when it was working fine earlier. Had to move it to paint, now it's not working. 🤔