Virgin Media Outage Report in Sherborne, Dorset, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Sherborne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sherborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 14: Problems at Virgin Media

Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (56%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

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Virgin Media Issues Reports Near Sherborne, England

Latest outage, problems and issue reports in Sherborne and nearby locations:

• 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 55 minutes ago from Castle Cary, England

  Why do broadband providers give us tech that isn't up to the job? The BT super hub 2 and Virgin media routers are absolutely rubbish and the only way to get a decent service is to buy extra tech to make them work better. I've just answered my own question here haven't I?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Ben (@Ben27045969) reported 2 minutes ago

  @BBCWatchdog @Ofcom Hey @virginmedia, been waiting over a week for a TV box to be delivered following a contract upgrade. Tried online chat after talking to 6 people, apparently our order was never placed but we have a confirmation email? Do you not value loyal customers?

• xX scotts man Xx (@Morgan86481224) reported 5 minutes ago

  @virginmedia Nothing they haven’t found our missing payment, they can’t tell us why the money keeps going missing, and all we got was “ummmmm yeah sorry”. We have put in a complaint because this continues to happen and we have asked for compensation.

• Pablo Discobar (@PaulDevenney) reported 6 minutes ago

  It's amazing the fine margins in life. After many years I decided I may switch to @virginmedia for my phone and broadband but since their site constantly takes me to an up-selling page followed by an error and phone number I'm just staying with Sky - bad websites lose my custom!

• Ben (@Ben27045969) reported 7 minutes ago

  Hey @virginmedia, been waiting over a week for a TV box to be delivered following a contract upgrade. Tried online chat after talking to 6 different people, apparently our order was never placed but we have a confirmation email? Do you not value loyal customers?

• Paul de Souza 🇬🇧🇪🇺🏁 (@_Paul_de_Souza) reported 8 minutes ago

  @esmelucy23 @ITVSport @virginmedia Customer services call Im afraid.... may take 40 mins to get attention but if its that bad I think you should get it fixed.. something is wrong. Good luck... and thank you for your tweets. Warmest to you and family.

• Pierre Visser (@Pierre_Visser7) reported 13 minutes ago

  @virginmedia any problems in Limerick area? Have had no connection for quite a while now

• michaela walker (@michaela_w_) reported 15 minutes ago

  The service received as an existing customer by @virginmedia is disgusting. They put their prices up and up & the service gets worse. Our bill has doubled in price after our contract ran out. Our box doesn’t work properly & I have spent hours trying to get it sorted to no avail

• thomas (@thomas82961188) reported 17 minutes ago

  @virginmedia @BBCWatchdog virgin today your customer service dept was so rude calling me a liar then cutting me off also trapping me with a £240 bill to leave after having no wifi for over six months and no resolution breached contract🤔this is going to trading standard and other

• Andy Lutwyche (@andylutwyche) reported 20 minutes ago

  @MathsTeacherKYP @virginmedia I should add that Virgin tried to catch us out with an ancient router. The business practises of some companies is poor and I think we may move as a result.

• Smoochie (@RobynSmoochie) reported 27 minutes ago

  @virginmedia I want to cancel my contract. Can I do this online via my account or do I have to do it over the phone? Can you send me a link to terminate please