Virgin Media

Virgin Media Outage Report in Scarborough, North Yorkshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Scarborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Scarborough, North Yorkshire, England 11/05/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Scarborough, England

Latest outage, problems and issue reports in Scarborough and nearby locations:

  • HJasminex Helena_JasmineX (@HJasminex) reported from Scarborough, England

    Why is it when everything’s going good everyone will always tell you theyll be there no matter what but when it’s bad the only message I have is virgin media telling me they’ve rolled over my unused data.

  • charlie_bethel Charlie Bethel (@charlie_bethel) reported from Scarborough, England

    @ayay__ron @jayrayner1 @virginmedia We had a mare with moving house with them and yodel. But the problem is they have a monopoly on great bandwidth. Eventually sorted after four months.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • joacie Jo C (@joacie) reported

    @virginmedia A day down every week? That's an unacceptable level of faults in my book for the price I pay. I'd accept a day down every couple of months max...

  • PaulaMu14796554 Paula Murray (@PaulaMu14796554) reported

    @virginmedia I phoned to cancel my service last week and was told it would terminate on 18th February. Now I have been emailed to say you are changing my package and my new charge is £41 a month. NO VIRGIN MEDIA I AM LEAVING! I can’t get through to anybody so I am cancelling my DD.

  • BittermanAndy Andy Patrick (@BittermanAndy) reported

    @virginmedia By the way... STILL not had a reply, more than a week later. You said I'd get a prompt reply from one of your staff. You lied. You flat-out lied to me! I'm since having *even more* problems, but can I get hold of anyone in your company? Disgraceful customer service.

  • JulesCox1959 Julie Cox (@JulesCox1959) reported

    @MartinSLewis please can you help with advice about @virginmedia I have had the most appalling experience trying to leave and I cannot get this resolved it has caused me so much distress and I don’t know what to do now

  • freedom2fly freedom2fly #FBPE (@freedom2fly) reported

    @virginmedia Oh Super. Thanks for responding. Didn’t expect a reply to my tweet but v happy. @virginmedia Boardband is excellent but I moved to France and don’t need it any more. Account code 823205301 Area 31. Please cancel

  • camjeffers camjeffers (@camjeffers) reported

    @virginmedia Ummm pretty bad 17mgb download speed and I’m paying for 350 are you mad

  • PaulaMu14796554 Paula Murray (@PaulaMu14796554) reported

    @virginmedia And please don’t ask me to call the number as I have phoned several times and tried the web chat but it’s impossible to get a reply. My last call was cut off after holding for 48 minutes. Worst customer service I’ve ever experienced.

  • ChloePeeps Chloe Peoples (@ChloePeeps) reported

    @virginmedia hey our wifi is down in Belfast and we can't find a number to help. Can you advise?

  • Anniversary Lara (@Anniversary) reported

    @virginmedia Awful service hour long phone call to be hung up on. Loyal customer for years and you try raising my price £12 whilst offering new customers a cheaper and faster deal

  • SaysStushi Thoughts by Stushi (@SaysStushi) reported

    @virginmedia once again you have proved your customer service is exceptionally ****. We have been charged the incorrect amount and when we tried to call we were kept waiting for 1.5 hours, only to be told we cannot speak to anyone. #bullshit #shitcustomerservice #worstcompany