Virgin Media Outage Report in Saint Leonards-on-Sea, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Leonards-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Leonards-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Leonards-on-Sea, England
Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
Come on guys sort it out I should be able to get online without restrictions if I’m a virgin media customer
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
@virginmedia @BitBuzzOnline right NOT HAPPY I am a virgin media customer & I can’t use the WiFi by bitbuzz anywhere without paying or having freetime I thought if it was a network by virgin I could use it without restrictions free if I also downloaded the profile but no
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
1/3 I’ve never come across such appalling ‘customer service’ & disregard for its customers than that of @virginmedia currently trying to help my 78 & 92 year old parents navigate a series of dead end automated lines rerouted to generic links that don’t cover the issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jellydancer
(@jelly_dancer) reported
@virginmedia Why can't your company provide a good service? Once again intermitent internet. Don't give me the did you check the website and restart the router, its done. This is a issue your end and needs to be fixed. I might aswell treat myself with a better isp for christmas.
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Rachael Trainor
(@TrainorRachael) reported
@virginmedia And I am stuck paying nearly double what I am meant to due to someone in your company's incompetence. Great customer service guys! 👍🤬
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Morocco Mole Esq.
(@EliFernandez100) reported
@virginmedia Down again. Really? Is this acceptable?
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Neil Ashworth
(@NeilAsh44923566) reported
@virginmedia can someone please help? I have fraudulent activity on my mobile account which has been going on for weeks, I have spoken to a number of people without any solution despite empty promises. I am now going to speak with Action Fraud and the Ombudsman.
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O8O406C
(@oc8pm) reported
@virginmedia Should I cancel my broadband and switch to another provider?
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SAMMI
(@76224p) reported
@virginmedia Can someone tell me when virgin became like everyone dont care about it customers . I am going to cancel everything I have with them .I am fed up and disgusted.
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Johnny Doyle 🇺🇦
(@JohnnyD87968172) reported
@virginmedia No problem with the staff. The process however is an appalling user journey in need of a replacement.
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Kathryn Ellett
(@kathryn_ellett) reported
@virginmedia It is very inconvenient to say the least and to know that the box was worked on last week that caused this or it is suspected . I'm glad whoever got their service back on is enjoying their package. We will look elsewhere for a better service than we have had with virgin.
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Rachael Trainor
(@TrainorRachael) reported
@virginmedia worst company I have ever dealt with! People on customer service line appear helpful but clearly have no clue what they're doing. Was sold a new 18 month contract and have nothing but issues since!
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Danny Williamson
(@Sacto_King_UK) reported
@virginmedia No idea No one is calling me back They promise the world, and that I’ll have a service before Xmas, then don’t call back I have no idea what’s going on, all I know is that Virgin Media make promises, and say they understand, then nothing happens