Virgin Media Outage Report in Camber, East Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camber, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
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Virgin Media Issues Reports Near Camber, England
Latest outage, problems and issue reports in Camber and nearby locations:
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
1/3 I’ve never come across such appalling ‘customer service’ & disregard for its customers than that of @virginmedia currently trying to help my 78 & 92 year old parents navigate a series of dead end automated lines rerouted to generic links that don’t cover the issue
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
@virginmedia @BitBuzzOnline right NOT HAPPY I am a virgin media customer & I can’t use the WiFi by bitbuzz anywhere without paying or having freetime I thought if it was a network by virgin I could use it without restrictions free if I also downloaded the profile but no
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
2/3 @virginmedia I have now requested to speak to a human on numerous occasions since Monday to no avail. I have no issue with waiting and being allocated a time to resolve this due to the current situation but the lack of care for customers of 20 years + sums up the robot era!
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
Come on guys sort it out I should be able to get online without restrictions if I’m a virgin media customer
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
3/3 @virginmedia just imagine being 80-90 years old and patronised by a text message ‘chat’ service which goes round and round in circles all to just try and stay ‘connected’ 🤯 #virginmedia #virginmobile
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rod Minty
(@MintyRod) reported
@BrowneKen @virginmedia The virus has been the worst thing to affect customer service. It doesn’t really exist anymore. People working from home or watching the TV, sleeping or walking the dog, while you’re trying to get through on the phone. You should think about cancelling them and going elsewhere
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Chuckie
(@chuckieDM) reported
@supermanelfc @indykaila @virginmedia Just been informed I need to speak to specialist team and there wait time is 50 minutes. Shocking service, will be removing most services for virgin.
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chris ramsay
(@chrisra83487755) reported
@virginmedia This fault has been ongoing for 4 days nothing to do with my hub as neighbours the same. G68 area. Absolute joke as I said before your engineers obviously do not know what they are doing. I’m my line of business we have diagnostic technicians who if any problems we send them out
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Rob Carter
(@rhcarter) reported
@virginmedia They removed my 5gb sim even though they specifically said I would keep it. The price is also wrong as the '18 month discount' ends this November. I raised the complaint on Wednesday.
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🏴Mighty
(@mighty___YT) reported
@virginmedia whats going on with your wifi rn too slow cant play my fut champs
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Dai-Katana
(@KatanaDai) reported
@virginmedia You need to hire new people to code your website. It is years now and it is still full of so many flaws broken links and random sign-outs.
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Ken Browne
(@BrowneKen) reported
@MintyRod @virginmedia I did (consider this). The last time I made contact they gave me a better package and cheaper, and upgraded router free. They said changes would be free, but now want to hit me for never-mentioned £35 activation fee which was never mentioned or agreed.
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gman
(@gman21) reported
@virginmedia No. Was told it would come in a few day but no email arrived. Waiting for bill, which came through today and it was same price. There was no change in service to notice so assumed it was all ok.
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Chuckie
(@chuckieDM) reported
@virginmedia No, after speaking to customer service yesterday and retention team today, they saying they can not see no complaint being raised.
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claire whyte
(@clairewhyte12) reported
@virginmedia No issues apparently but my internet keeps dropping out and I’m not the only one either. People have been complaining all week it’s not working!