Virgin Media Outage Report in Camber, East Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camber, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Camber, England
Latest outage, problems and issue reports in Camber and nearby locations:
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
3/3 @virginmedia just imagine being 80-90 years old and patronised by a text message ‘chat’ service which goes round and round in circles all to just try and stay ‘connected’ 🤯 #virginmedia #virginmobile
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
@virginmedia @BitBuzzOnline right NOT HAPPY I am a virgin media customer & I can’t use the WiFi by bitbuzz anywhere without paying or having freetime I thought if it was a network by virgin I could use it without restrictions free if I also downloaded the profile but no
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
2/3 @virginmedia I have now requested to speak to a human on numerous occasions since Monday to no avail. I have no issue with waiting and being allocated a time to resolve this due to the current situation but the lack of care for customers of 20 years + sums up the robot era!
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
1/3 I’ve never come across such appalling ‘customer service’ & disregard for its customers than that of @virginmedia currently trying to help my 78 & 92 year old parents navigate a series of dead end automated lines rerouted to generic links that don’t cover the issue
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
Come on guys sort it out I should be able to get online without restrictions if I’m a virgin media customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter White
(@1Petewhite) reported
@virginmedia If you going to employ customer service staff in off shore call centres ie Philippines. Get there English better. Some of there accents are so thick it's very hard to understand them. Have UK call centres where we can understand. Philippines English is different 🤬
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Barney 🏴🇬🇧
(@Barney666Simon) reported
@virginmedia Yes and the test results concluded that I need a technician to attend. Obviously this doesn't really help me as a customer as I work for a living and therefore won't be home. ALSO I 'could' be charged £25 for the privelege of a virgin media technician.. #customerservice
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Bert
(@posjay95) reported
@virginmedia When I lose the internet there are no lights in the router it happened on Saturday afternoon the router feels hot when it cools down it starts up again it’s lost on WiFi and hard wired I am using it at the moment Regards Robert
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andrew sharp
(@andrews73966054) reported
@virginmedia please help! I just want to order a Wi-Fi pod! Been cut off the phone 2x after waiting 45min each time. I’ve run the app test etc and it’s said I need wifi max.
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Luce ✨
(@h0useplant) reported
@virginmedia It’s across the front lawn, it’s grass underneath which we’ve not been able to maintain since august. When they came out originally to fix the internet they said they’d come back to bury it, didn’t, the technician that came out last week was supposed to bury it, but didn’t.
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RKBeekeeper
(@RKBeekeeper) reported
@RachelJWillie Yes it is and Virgin Media fail to inform us. Going to go back to BT as it was more reliable. RKB 🐝
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Dan Indriksone
(@DIndriksone) reported
@virginmedia Nope. I didnt bother. I'm sure you'll be able to track me down somehow👍👍
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Antoine
(@AntoineBchsr) reported
@virginmedia @NetflixUK Entertainment for everyone, except the people that like me have had terrible internet for the past 3 weeks thanks to @virginmedia I've never had such a bad service from any company ever.
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Micki Filocco
(@MickiFilocco) reported
@virginmedia Broadband is down in en11 9 - can’t get information from the website or app to see when the issue will be fixed - please can you help?
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William Graham
(@wullybh88y) reported
@virginmedia Hi it would be helpful if you are working in the area that you inform your customers some of us are working from home and to find out after your internet goes down quite frankly is a disgrace. 🤬