Virgin Media Outage Report in Camber, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camber, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Camber, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
Phone | |
| New Romney |
||
| Hastings |
||
| Cranbrook |
Internet | |
| Hastings |
TV | |
| Saint Leonards-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camber, England
Latest outage, problems and issue reports in Camber and nearby locations:
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
2/3 @virginmedia I have now requested to speak to a human on numerous occasions since Monday to no avail. I have no issue with waiting and being allocated a time to resolve this due to the current situation but the lack of care for customers of 20 years + sums up the robot era!
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
1/3 I’ve never come across such appalling ‘customer service’ & disregard for its customers than that of @virginmedia currently trying to help my 78 & 92 year old parents navigate a series of dead end automated lines rerouted to generic links that don’t cover the issue
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
@virginmedia @BitBuzzOnline right NOT HAPPY I am a virgin media customer & I can’t use the WiFi by bitbuzz anywhere without paying or having freetime I thought if it was a network by virgin I could use it without restrictions free if I also downloaded the profile but no
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
Come on guys sort it out I should be able to get online without restrictions if I’m a virgin media customer
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
3/3 @virginmedia just imagine being 80-90 years old and patronised by a text message ‘chat’ service which goes round and round in circles all to just try and stay ‘connected’ 🤯 #virginmedia #virginmobile
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Waheed Mahmood
(@waheed04) reported
@virginmedia I understand but talking to manager never happens. I called back this morning after promised a call back and 2hours later nothing. I will see what happens the share details of the issues and various (broken) promises to get some response from Virgin Media.
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Southcoasting
(@Jonscoasting) reported
Virginmedia offer the worst customer service I have ever seen and their broadband service claims seem to be a work of fiction. Advertising up to 360Mbps, current test shows actual download speeds of between 1 and 8Mbps. Who are best these days? #broadband
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Zoe Cree
(@zoeycree) reported
@virginmedia No! There no issues, This has been happening for weeks now
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Brandon Fletcher
(@BranLCFC28) reported
@virginmedia I told them everything they need to know, not the correct process, what your doing is fraud and I’ll be contacting my legal team about this! Shambles of a service
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Brandon Fletcher
(@BranLCFC28) reported
@virginmedia You’ve done everything wrong… sent wrong SIM card out for one, you just don’t like admitting it, and it’s clear to see that your customer service skills are shocking!
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chris paddock
(@chrispaddock1) reported
@virginmedia @OfficialFPL My TV has been down for 3 hours now. Rang 150 and they say in the EC1V area its a complex issue but gives no time scale to be fixed can you please find out more details as the text I was sent says there are no issues???????
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Dan Grant
(@azerbaijanman) reported
@virginmedia Any possibility of a more meaningful update? Do you have access to the information? The WhatsApp group for the whole street is full of negative sentiment for @virginmedia with most of us wanting to cancel. Please help.
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Lisa Weedon
(@Lisa87xx) reported
@virginmedia Think it's pretty disgusting customer service that you offer a new deal and we ring back and it's gone up £9 in 3 days and you want to charge a changing fee of £24. But a new customer gets it so much cheaper. Such a money grabbing company!
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Emma K
(@Serem) reported
@virginmedia We will try the WhatsApp service but I do not believe your comment re intent. We were very clear in what we wanted and your agent just ignored that and transferred the call to a closed department anyway.
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Nylle
(@Nylle_Jones) reported
@virginmedia Absolutely trash, only had the service in the house for 3 months and the Tv service isn’t working, channels not loading or being completely covered by pixels. Telling me now I have to wait 6 days for a technician to come out, absolute joke!