Virgin Media Outage Report in Camber, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camber, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camber, England
Latest outage, problems and issue reports in Camber and nearby locations:
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
1/3 I’ve never come across such appalling ‘customer service’ & disregard for its customers than that of @virginmedia currently trying to help my 78 & 92 year old parents navigate a series of dead end automated lines rerouted to generic links that don’t cover the issue
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
2/3 @virginmedia I have now requested to speak to a human on numerous occasions since Monday to no avail. I have no issue with waiting and being allocated a time to resolve this due to the current situation but the lack of care for customers of 20 years + sums up the robot era!
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
@virginmedia @BitBuzzOnline right NOT HAPPY I am a virgin media customer & I can’t use the WiFi by bitbuzz anywhere without paying or having freetime I thought if it was a network by virgin I could use it without restrictions free if I also downloaded the profile but no
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
Come on guys sort it out I should be able to get online without restrictions if I’m a virgin media customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luscifer_reborn
(@luscifer_reborn) reported
@virginmedia Vary I could walk down the road be on 4g fine then all a sudden down to 3g then walk little further then back to 4g
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liv💕
(@LivErin_x) reported
@virginmedia I just spent 10 minutes on hold to be hung up on because despite being a phone company, your phone lines are appalling. I’ll lob my wifi box in the nearest body of water and stop paying your inflated prices, consider your service to me cancelled. Pricks.
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David Sproule
(@teddy1590) reported
@virginmedia After spending 20 hours waiting to cancel account, I was connected to an agent who offered same terrible deals, now I need to wait to connect to someone else to cancel my account. Your service is abysmal. Will never be back and will advise everyone I know to avoid.
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🍀MC 1888🍀
(@R0boCop1888) reported
@virginmedia why is it so bloody hard to cancel my package!! Waited over 8 hours yesterday and still not spoke to retentions team
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Josh Parsons
(@JoshhhhJD) reported
@virginmedia It does not. We are having issues daily so ideally need someone to come out or replace the router, I work from home and can’t keep having this
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FarrahB 🇬🇧🇲🇺
(@FarrahKJ) reported
@TeamViewer_help Thank you. I don’t and won’t as I understand the related security issues. It’s just frustrating the number of calls I receive daily because @virginmedia sold my number on.
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Luscifer_reborn
(@luscifer_reborn) reported
@virginmedia can u sort out the 4g in Nottingham my 4g used to work all over it never had a problem with it dropping now there area's I can't even go to where it doesn't drop to 3g I walk up a raid then back to 4g
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H
(@Hollib0bz) reported
@virginmedia Normally it’s intermittent issues every week but today everything is down and has been for a few hours. The hub isn’t that old either. The hub is red and the only option we could get for an engineer is Friday. Obviously when working from home doesn’t help us out.
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GeorgeJr
(@gigboegwu) reported
@virginmedia I've been told that I'm "now speaking with the correct team" on multiple occasions. You can even see that from my chat screen shots. Moreover, my most recent WhatsApp chats have gone unanswered. Like I said, I'm now escalating the issue until it is sorted out.
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fishinasombrero
(@fishinasombrero) reported
@virginmedia This is not broadband, but due to Virgin moving their VMNO to @VodafoneGroup and their poor signal, I will be terminating 2 mobile contracts forthwith to go and join EE, Virgin Mobile will be hemorrhaging customers looking at others on the virgin forums having the same issue