Virgin Media

Virgin Media Outage Report in Hastings, East Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hastings, East Sussex, England 12/13/2024 06:40

December 13: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Camber, England

    @virginmedia @BitBuzzOnline right NOT HAPPY I am a virgin media customer & I can’t use the WiFi by bitbuzz anywhere without paying or having freetime I thought if it was a network by virgin I could use it without restrictions free if I also downloaded the profile but no

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Camber, England

    Come on guys sort it out I should be able to get online without restrictions if I’m a virgin media customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rond1253 ronaldo (@rond1253) reported

    @virginmedia The reason I am annoyed, it’s because before my contract was changed I didn’t have an issue, strange don’t you think

  • wwooldridge Warren Wooldridge (@wwooldridge) reported

    @virginmedia Done that but literally next to useless for uploads 🙄 Yet again issues with Virgin broadband. It’s time that if you can’t provide the service you state that people should have rights to cancel contracts with immediate effect lousy provider time and time again 😡

  • CEdvardz The Edvardz (@CEdvardz) reported

    @Hunnichild1 @virginmedia @NetflixUK That’s awful they are a truly terrible business to deal with.

  • Keith__Thomas Keef Tee (DJ) (@Keith__Thomas) reported

    @virginmedia on the wifi setings it says weak security when connected, weve been having issues since grain dug up the road for their fibre network

  • AdamRee30367319 Adam Rees (@AdamRee30367319) reported

    @virginmedia Another word to fill me with hope. "Hopefully" #poorcustomerservice #poor #poorservice. Then we can deal with the rest of the issues??

  • Catheri00799166 Catherine Welch (@Catheri00799166) reported

    @virginmedia Our phone line is still not working despite you texting us to say it had been fixed it has been out of order for a few days now. We tried to contact you again this morning to no avail. Can you please advise?

  • tweetfromchaff James White (@tweetfromchaff) reported

    @virginmedia Managed to connect for afew mins, then back to previous issue. Broadband keeps dropping...how do I register my frustration?

  • Eleventy8to9 Eleventy8to9 (@Eleventy8to9) reported

    @virginmedia Briadband TV are still not working properly Broadband constantly dropping out every 15-20 mins And sadly your teams are not working as quickly as possible There were engineers working yesterday making things worse and not a single engineer seen today When will it be fixed

  • OwenAshurst Owen Ashurst (@OwenAshurst) reported

    @virginmedia can you please give technicalities of what's happening please with this outage reported by people including myself via phoning up? It's now intermittent and I think I speak for a lot of people when I say I'm tired of constant dropouts. Thanks.

  • lwoo72 Lisa Wood (@lwoo72) reported

    @virginmedia My husband has messaged them over two hours ago on that what’s app number and still no response. Sent the entire history of the complaint, what are EDF charges please ?