Virgin Media

Virgin Media Outage Report in Hastings, East Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hastings, East Sussex, England 11/28/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • maddie_dunn Maddie Dunn (@maddie_dunn) reported from Hastings, England

    3/3 @virginmedia just imagine being 80-90 years old and patronised by a text message ‘chat’ service which goes round and round in circles all to just try and stay ‘connected’ 🤯 #virginmedia #virginmobile

  • maddie_dunn Maddie Dunn (@maddie_dunn) reported from Hastings, England

    1/3 I’ve never come across such appalling ‘customer service’ & disregard for its customers than that of @virginmedia currently trying to help my 78 & 92 year old parents navigate a series of dead end automated lines rerouted to generic links that don’t cover the issue

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Camber, England

    Come on guys sort it out I should be able to get online without restrictions if I’m a virgin media customer

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Camber, England

    @virginmedia @BitBuzzOnline right NOT HAPPY I am a virgin media customer & I can’t use the WiFi by bitbuzz anywhere without paying or having freetime I thought if it was a network by virgin I could use it without restrictions free if I also downloaded the profile but no

  • maddie_dunn Maddie Dunn (@maddie_dunn) reported from Hastings, England

    2/3 @virginmedia I have now requested to speak to a human on numerous occasions since Monday to no avail. I have no issue with waiting and being allocated a time to resolve this due to the current situation but the lack of care for customers of 20 years + sums up the robot era!

  • BraisbyI Ian Braisby (@BraisbyI) reported from Hastings, England

    @timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NoHeroes94 James (@NoHeroes94) reported

    Anyone else’s Virgin Media internet is south wales gone or insanely slow? I have connection but it’s barely functional 1-2 mbps. @virginmedia

  • Teresacooper 🌸 🙀 Teresa Cooper (@Teresacooper) reported

    Virgin media @virginmedia I upgraded my Internet and its the worst service ever. My Internet is on off on off on off on off and switches between 5g which is a big problem. Everything has to keep being reset. Its a lot of money for Internet thats dysfunctional.

  • NoHeroes94 James (@NoHeroes94) reported

    Anyone else’s Virgin Media internet is south wales gone or insanely slow? I have connection but it’s barely functional 1-2 mbps. @virginmedia

  • NoHeroes94 James (@NoHeroes94) reported

    Anyone else’s Virgin Media internet is south wales gone or insanely slow? I have connection but it’s barely functional 1-2 mbps. @virginmedia

  • harryf57 h (@harryf57) reported

    @vmbusiness I would like to cancel my business broadband account and move to residential and also use the residential tv service but I’m told this can’t happen until my contract expires - looks like I’ll be keeping my sky account now and moving broadband to them as soon as I can

  • kandani1 Daniel Kane (@kandani1) reported

    @virginmedia Hi, you need to make customers aware that you’re being used as part of a scam. People are ringing saying they are from Virgin Media and there is something wrong with their route. They then try and get people to download malware to “fix it”. People need to be warned

  • NoHeroes94 James (@NoHeroes94) reported

    Anyone else’s Virgin Media internet is south wales gone or insanely slow? I have connection but it’s barely functional 1-2 mbps. @virginmedia

  • kandani1 Daniel Kane (@kandani1) reported

    @virginmedia Hi, you need to make customers aware that you’re being used as part of a scam. People are ringing saying they are from Virgin Media and there is something wrong with their route. They then try and get people to download malware to “fix it”. People need to be warned

  • Teresacooper 🌸 🙀 Teresa Cooper (@Teresacooper) reported

    Virgin media @virginmedia I upgraded my Internet and its the worst service ever. My Internet is on off on off on off on off and switches between 5g which is a big problem. Everything has to keep being reset. Its a lot of money for Internet thats dysfunctional.

  • Teresacooper 🌸 🙀 Teresa Cooper (@Teresacooper) reported

    Virgin media @virginmedia I upgraded my Internet and its the worst service ever. My Internet is on off on off on off on off and switches between 5g which is a big problem. Everything has to keep being reset. Its a lot of money for Internet thats dysfunctional.