Virgin Media Outage Report in Hastings, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hastings, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
1/3 I’ve never come across such appalling ‘customer service’ & disregard for its customers than that of @virginmedia currently trying to help my 78 & 92 year old parents navigate a series of dead end automated lines rerouted to generic links that don’t cover the issue
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
Come on guys sort it out I should be able to get online without restrictions if I’m a virgin media customer
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
@virginmedia @BitBuzzOnline right NOT HAPPY I am a virgin media customer & I can’t use the WiFi by bitbuzz anywhere without paying or having freetime I thought if it was a network by virgin I could use it without restrictions free if I also downloaded the profile but no
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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trigger39 💙
(@trigger39) reported
@virginmedia lost all the HD channels on our service, the wife recently contacted you to reduce the bill by getting rid of the phone service and the agent has changed our package from full house to mix, and left the phone on the contract
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Ben Darlow
(@kapowaz) reported
Virgin Media is just such garbage. Nearly 2 months of terrible speeds and connection drops. Engineer visited and claimed there was an acknowledged area fault (which of course the service status page doesn't show). They're gone as soon as there's a viable alternative.
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Steve Grubb
(@SteveGrubb) reported
@virginmedia By phone and letter (more than once) yet still this week a letter addressed to my dad arrived 'we are still looking into your complaint . . we will contact you by text or phone' along with 2 demands from Westcroft. I've given up, I'm not responding again, they can sue a dead man.
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Dr Glenn Mason
(@glennmason) reported
@virginmedia WiFi issues for many weeks. Numerous attempts to get support via online chat with no response. Called tonight and cut off after waiting over an hour to speak with someone. Connection is vital for me to facilitate therapy sessions. Disappointing customer service.
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Jamie
(@Jamie3037) reported
@virginmedia You bang on about no price increase last year due to the pandemic, yet you choose to increase prices this year. The pandemic is still going on. Don’t see @SkyUK increasing prices plus they allow existing customers to benefit from new customer offers
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Farnham Couriers
(@FarnhamCouriers) reported
@virginmedia I've done that and it's the same. We've had nothing but issues since the install.
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preston.
(@NUFCPreston) reported
@virginmedia it’s been pretty bad but it would all be ok if i got a follow back. :)
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🙄
(@CHIWANDA211) reported
@virginmedia why is my net not working? Ffs
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Ric Roberts
(@RicRoberts) reported
@virginmedia Hi. It’s on wifi. It’s the upload speed that is my main issue. Download is fine. I’ve tried contacting several times via the SMS bot since last week - but never any response from a human! :)
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Ian McKay
(@ianmckay173) reported
@virginmedia I want to leave. You emailed the other day saying you were raising the price by £3.50 a month. It says I can leave from my contract. Can you facilitate this as your phone service is usually poor?