Virgin Media Outage Report in Hastings, East Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hastings, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
@virginmedia @BitBuzzOnline right NOT HAPPY I am a virgin media customer & I can’t use the WiFi by bitbuzz anywhere without paying or having freetime I thought if it was a network by virgin I could use it without restrictions free if I also downloaded the profile but no
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
2/3 @virginmedia I have now requested to speak to a human on numerous occasions since Monday to no avail. I have no issue with waiting and being allocated a time to resolve this due to the current situation but the lack of care for customers of 20 years + sums up the robot era!
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
3/3 @virginmedia just imagine being 80-90 years old and patronised by a text message ‘chat’ service which goes round and round in circles all to just try and stay ‘connected’ 🤯 #virginmedia #virginmobile
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
Come on guys sort it out I should be able to get online without restrictions if I’m a virgin media customer
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
1/3 I’ve never come across such appalling ‘customer service’ & disregard for its customers than that of @virginmedia currently trying to help my 78 & 92 year old parents navigate a series of dead end automated lines rerouted to generic links that don’t cover the issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Anderson
(@stuganderson) reported
@virginmedia Yes, your standard reply. I'm not getting the service I was promised as it is so I'm certainly not going to give you MORE money. Terrible service and I'll be letting everyone know it.
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SayWhaat?
(@badjeroo) reported
@virginmedia I’ve vully rebooted and pin hole reset everything. Only thing I haven’t done is smAshed yr **** equipment with a hammer
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harlow pc repairs
(@harlowpcrepairs) reported
@virginmedia Now that I could believe if the show was temporary unavailable.. however my brother who lives in the same street as me ,doesn't have that problem. So I ended up watching the catch up programmes on his television
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Dale Ressel
(@Resco_14) reported
@virginmedia Why is my sky app not letting me watch live tv via my virgin account login?
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John G
(@RokerEndDweller) reported
@virginmedia TV box not working again. On hold 55 minutes before being cut off and now when I have rang back, on hold again repeating the same information and no further forward. 14 years custom your throwing away!
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Stuart Anderson
(@stuganderson) reported
@virginmedia It's just I have WiFi blackspots in 75% of my house but you don't seem interested in fixing my issue without me paying for more kit.
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N
(@nymoen4) reported
@virginmedia I’ve had no solid internet since Thursday, it keeps dropping every 20 minutes or so. I’ve turned it on and off, reset it etc. still having issues. Not really sure what I’m paying for?
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harlow pc repairs
(@harlowpcrepairs) reported
@virginmedia Yes we are getting the same service.. I don't think I'll bother getting a new box because it all then mean I will lose everything I've ever recorded so I'll just put it down to experience that youll fix the problem soon
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Sam Chisman
(@SamChisman) reported
And now @virginmedia have increased the charge for the telephone line (which we never agreed to) because they decided to "fix" our line by forcing us over to the phone line over broadband router. Seriously not impressed. @MoneySavingExp
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MarcMan
(@MarcMcNulty13) reported
@virginmedia @jamie5815 Sounds about right I have a phone deal with them, phone arrived 3 days late opened iI phone doesn't work correctly 101 problems with it, ring them to have it taken back and they would only have it reapaird so they arrange to have it collected about 5 times ended up paying myself