Virgin Media Outage Report in Hastings, East Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hastings, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
Come on guys sort it out I should be able to get online without restrictions if I’m a virgin media customer
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
2/3 @virginmedia I have now requested to speak to a human on numerous occasions since Monday to no avail. I have no issue with waiting and being allocated a time to resolve this due to the current situation but the lack of care for customers of 20 years + sums up the robot era!
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
3/3 @virginmedia just imagine being 80-90 years old and patronised by a text message ‘chat’ service which goes round and round in circles all to just try and stay ‘connected’ 🤯 #virginmedia #virginmobile
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Maddie Dunn
(@maddie_dunn) reported
from
Hastings, England
1/3 I’ve never come across such appalling ‘customer service’ & disregard for its customers than that of @virginmedia currently trying to help my 78 & 92 year old parents navigate a series of dead end automated lines rerouted to generic links that don’t cover the issue
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Oggy The Ghost
(@OggyGhost) reported
from
Camber, England
@virginmedia @BitBuzzOnline right NOT HAPPY I am a virgin media customer & I can’t use the WiFi by bitbuzz anywhere without paying or having freetime I thought if it was a network by virgin I could use it without restrictions free if I also downloaded the profile but no
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trent Sneddon
(@TrentSneddon) reported
@virginmedia Yes, my internet has stopped working this evening, for no apparent reason. Router has been restarted several times to no avail, please help
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Andi Anderson
(@ads_uk) reported
@virginmedia That would mean a monthly bill of £140 + what ever charge is for exceeding Data Cap. Just please give me the email/contact details of the CEO office, as your complaints have failed to respond to every complaint raise since April.
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LiquidMynx
(@liquidmynx) reported
@virginmedia poor internet again, if it’s not lagging it just decides not to work. All devices disconnected for no reason #ridiculous #virginmedia #poor
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Shayne Williams®
(@ShayneWilliams) reported
@virginmedia are the biggest myth and they’re up to something!! I can barely load a webpage quite often and YouTube is taking ages to load but when you do a @Speedtest they show it’s running at 250MB+ And it never works more than 6 feet from the rougher! What is that about??
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Glebelander
(@Glebelander1) reported
@virginmedia @DavidAp90220616 Problems in SS7 area went down at 9.47pm
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Mark
(@Mark_the_man_89) reported
@virginmedia upgraded to 500mb broadband and the current hub is crap. Any chance of an upgrade to hub 4.0???
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Doru Musuroi
(@DoruMusuroi) reported
@virginmedia Yes, I managed to get someone on call service to receive my cancellation notice.
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PoshClare
(@APoshClare) reported
@virginmedia Bad in area for while the lady he spoke to on phone was also surprised that it hadn’t been picked up on. (Strange cos service status when customers check say ok). Got internet now (occasionally drops)
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PoshClare
(@APoshClare) reported
@virginmedia Engineer came Saturday, Top quality service Graham (think name) went extra mile. Put in box cover (cable coming into house was exposed, replaced connection thingys, split my WiFi (laughed at my WiFi & guest names), friendly & cheerful. WiFi not completely fixed as service been
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Andy Lutwyche
(@andylutwyche) reported
@virginmedia broadband is terrible, full stop. Boosters in the house and everything yet it’s awful anywhere except literally sat on top of the router. The TiVo box often fails to turn on and they charge through the nose for the phone. Time for a change methinks...