Virgin Media Outage Report in Rothesay, Argyll and Bute, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rothesay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothesay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Rothesay, Argyll and Bute, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
Wi-fi | |
| Greenock |
Internet | |
| Greenock |
Internet | |
| Greenock |
TV | |
| Greenock |
Wi-fi | |
| Greenock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rothesay, Scotland
Latest outage, problems and issue reports in Rothesay and nearby locations:
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@Aaroonio @virginmedia Not working this morning here.
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia The service page is unavailable! It’s giving an error message. And I cannot face an hour on hold on the phone again.
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Andy Murdoch
(@AGM60) reported
from
Wemyss Bay, Scotland
@virginmedia Therein lies part of your issue. Contact centre customer service non-existent. No accountability. Empathy zero and telephony platform not fit for purpose @richardbranson I look forward to a resolution as per an email now received. Confidence low unfortunately.
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking🥱
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia My Broadband appears to be down. Can you please assist?
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Greenock, Scotland
@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia 18.40. I got a text saying service was fixed and if I was still having issues to switch it off for 30 minutes, I left it off for 45.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia I’m doing it on my mobile via my mobile network
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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SharleenStrachan
(@Sharleen87) reported
from
Greenock, Scotland
@virginmedia wifi down again
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Steven
(@bolton2710) reported
from
Greenock, Scotland
@virginmedia two days in a row broadbands gone down.
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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Mark Thompson
(@thompsonmark_) reported
from
Greenock, Scotland
@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Haines
(@Timuslloyd) reported
@virginmedia The issue isn’t the EDF, the issue was being sold a new contract in august, when I said I was moving, to now be told you can’t cover the new area. The issue is doing a formal complaint, being told a resolution has been made, but your colleagues nor myself could see what it is!
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Paul Caley
(@PC_ale) reported
Had another scam call about bad people in my internet today, didn’t break my record for keeping them talking- only 3 minutes today. Before he hung up he asked me “if I was mad? “ I am taking that as a win. On a serious note @virginmedia what is being done about scam calls?
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Anne Bowyer
(@anne3022) reported
@virginmedia Rubbish wifi! Remedy, fit a booster. Charged for it even though engineer can’t fit. Getting hold of them to explain is a nightmare. Phone-no answer after holding 45 mins. Made a complaint via email - no response after 28 days. Further complaint- no response. Poor customer service
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Melanie Bryan OBE DL
(@WhyNotChange) reported
@virginmedia Of course. And yes I have a new router provided last year. Your service has deteriorated hugely in the last few months and in the midst of a national crisis you think it ok to hike your prices. Appalling. And hanging on phone for 45 minutes unacceptable
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A h
(@networkbail) reported
@virginmedia Woken up and still no Internet available. Youre saying you can’t get a technician to me for at least 2 days. I’ve a key worker here who needs to teach over the Internet. Shocking service
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Katie G
(@Kat_Godz) reported
@virginmedia now calling for the third time in half an hour after being cut off by YOU twice and having now spoken to 5 different people. All I want to do is cancel my virgin broadband and believe me the reasons why are starting to pile high...
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jahnavi subramanyam
(@JahnVee125) reported
@virginmedia My internet plan with Virgin expires in March 2021 and I have been contacting your customer service to cancel further extension. Please assist on how I can terminate my plan.
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Yelduc
(@yelduc) reported
@virginmedia Of course, feel free to DM me. Upgrade to service has caused M63 account issues. Multiple calls and an engineer visit 2 weeks has failed to resolve.
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Shezza25
(@Sshez25) reported
@virginmedia service check says everything is fine but my download speeds are 0.39 and 9.72 in the last hour. I am due to teach at 9am. What is going on? #virginmedia #virginmediadown
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Stevo
(@Mr_Stevo87) reported
It's a good thing I am not working from home. I'd be in trouble if I was as my @virginmedia has been shocking. Non stop dropping! In a one bed flat too. Shocking service and they are putting prices up in March so will pay more to be annoyed