Virgin Media Outage Report in Rhayader, Sir Powys, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rhayader, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rhayader and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Rhayader, Wales
Latest outage, problems and issue reports in Rhayader and nearby locations:
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Anthony Cassidy
(@AnthonyMCassidy) reported
from
Llandrindod Wells, Wales
@virginmedia I have been told it’s a fault within the area although your apps say there is no fault. I was told it’s an external issue and the best estimate I was given was “could be up to a week but may be sooner”. It’s not good enough. Haven’t heard anything from Virgin since I called Fri.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Mackenzie Ross
(@pmross) reported
@VirginMedia Your engineer came round Thurs 28 Jan and "fixed" my BB by replacing a coax cable. Since then I've *still* got poor speeds and unreliable wi-fi. Do you need to send me a replacement Hub 3 or another engineer? #Day25
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Kevin McGuinness
(@McGuinnessKevin) reported
@virginmedia stupidly agreed to stay wasn’t told of the 18 month contract on the phone, still in the cooling off period so ask to cancel, now being told 30 day notice… don’t think so I was misled by agents in your company including executive team. Ofcom I think at this stage
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Luke Fairbairn
(@lukefairbairn7) reported
@virginmedia 6 hours in total on hold yesterday and no answer. Got through twice this morning and was half way through cancelling my contract and they hung up. I have cancelled mt direct debit and reporting you to @ofcom for miselling and not allowing someone to cancel contract
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Zoe A
(@zoearmistead) reported
@alanmayeruk @virginmedia They replied then have disappeared 👻 #ghosting is very rude @virginmedia
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Marcin B
(@FalconMartin) reported
@virginmedia I don't think this is something on my end. What I'm reading here and on others websites this is bigger problem, not only me.
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Martin
(@BostinLad) reported
@virginmedia Not now thank you. All resolved after some very worrying calls to your customer advisor teams. All could be avoided if your chat services were able to be emailed to customers and/or saved to accounts as other business offer to avoid misinformation by advisors or customers. 👍
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Judders
(@ColinJudkins) reported
@dannymac80 @virginmedia I remember having this issue a few years back. Wanted to remove something from my package, wouldn't let me online. If I wanted to add something though, couple of clicks and it would be done.
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Ro
(@lostthemapblog) reported
@virginmedia @helenmdownie @helenmdownie you can send a written request to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG - do it recorded delivery so they can’t argue!
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Emma Docherty
(@emmajdoc) reported
Avoid @virginmedia miss sold an oap, and now charging her for it despite her phoning continuously to cancel and send back. Customer service agents have happily distressed an elderly woman and taking her pension money and offering no help!!
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Martin Gauci
(@MartinGauci) reported
@virginmedia @virginmedia what the hell is going on??? Taking nearly a week and still counting to cancel my contract....no help whatsoever for such a simple instruction! #ofcom #virginmedia #poorservice