Virgin Media Outage Report in Llandrindod Wells, Sir Powys, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
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E-mailProblems in the last 24 hours in Llandrindod Wells, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandrindod Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Llandrindod Wells, Wales
Latest outage, problems and issue reports in Llandrindod Wells and nearby locations:
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Anthony Cassidy
(@AnthonyMCassidy) reported
from
Llandrindod Wells, Wales
@virginmedia I have been told it’s a fault within the area although your apps say there is no fault. I was told it’s an external issue and the best estimate I was given was “could be up to a week but may be sooner”. It’s not good enough. Haven’t heard anything from Virgin since I called Fri.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cammies
(@NeilCammies) reported
@virginmedia Made the call spoke to Sam who is sending an engineer out. However my wife cannot get on to the internet which means she has to go into the office to work. This is so unacceptable as this issue has been at you end since April 11. How is that okay?
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Stuart
(@stuarthodge1981) reported
@virginmedia Apparently it was my fault I called to cancel but your staff put me on a new contract so have to wait 3 days for the phone call that was recorded which I’m sure will turn out that it was not recorded
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Calvert with a C
(@Calvert_Comics) reported
@virginmedia Just want it known how poor your customer service is. Never been told that I’ve been lied to so much before
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LexiPotato
(@LexiPotato104) reported
@virginmedia So when they call they ask to speak as with my nan. She starts to ask and then they hang up. It's happened 3 times
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Primal Tundra
(@PrimalTundra) reported
@virginmedia Looks like the issues have been admitted on the website at least now. So probably a waiting game
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Nick Higham
(@nniicckkhigham) reported
@virginmedia now nine days without 5G in the area BL6 4JF and down to BL6 4SB. Any update on when it is being restored please?
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El Mo
(@twistedhelix101) reported
@virginmedia But of course there are issues in the area..I'm not making this up. Now I have to wait for 11 hrs before I can call an engineer out.
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Susie Wright
(@SusieWright893) reported
@virginmedia told us we would have our broadband set up today and this morning at 9am they say it won't be until Friday afternoon. So we lose 3.5 days of work and they try to compensate us by letting us buy a dongle that might not arrive until Friday. Dreadful customer service
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Brittany Howard
(@Brittan66783252) reported
@virginmedia I think I've just done that, to be honest it always seems to be would I mind doing this or could I phone again or could I explain this again, how about virgin do something to fix the situation because last time I checked virgin employ people and pay those people
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Simon Y
(@SimonY97907911) reported
@virginmedia Land line. It’s been since I upgraded! Nobody knows how to fix it. I’m paying fir this service but also can’t call family in Cyprus or certain numbers. It’s been awful service