Virgin Media Outage Report in Llandrindod Wells, Sir Powys, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
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E-mailProblems in the last 24 hours in Llandrindod Wells, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandrindod Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Llandrindod Wells, Wales
Latest outage, problems and issue reports in Llandrindod Wells and nearby locations:
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Anthony Cassidy
(@AnthonyMCassidy) reported
from
Llandrindod Wells, Wales
@virginmedia I have been told it’s a fault within the area although your apps say there is no fault. I was told it’s an external issue and the best estimate I was given was “could be up to a week but may be sooner”. It’s not good enough. Haven’t heard anything from Virgin since I called Fri.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
@magneticsparrow @virginmedia I've come to conclusion that the employees aren't the problem, they do try - but Virgin's customer care systems are a mess - call centres all round the world don't help. When someone has a problem, one person should sort it out & cordinate talking to other depts - not customer!
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Pest Control
(@Pestsputtorest) reported
@virginmedia Soon!!! As a new customer this isn't the best start and I'm thinking of cancelling before our broadband even arrives.
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Adam B 💙
(@Xarrion) reported
@virginmedia Nope, no outage. Support confirmed last Weds that I've been fully disconnected, and the engineer agreed with that. He also backed up what your rep PZ said earlier in this thread that it makes no sense because it needs to be active to port my number in a couple of weeks.
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Katie Curran
(@KatieJane1974) reported
@virginmedia can you confirm if there are issues in EH4 at the moment?
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Nabiganji
(@nabiganji) reported
Took me ages to get through to them that I wanted to cancel whatever was ordered yesterday. This still isn’t over because I’m not sure if they’ve cancelled my order. How can staff @virginmedia be this incompetent?
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Phil Harvey 😷
(@CodeBeard) reported
@virginmedia It went terrible. Apparently I will be charged more in December and no refund. Have booked my switch to @CommunityFibre and will pay less for higher speed.
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JimmyJones85
(@Jimmy_Jones85) reported
@virginmedia lights are still on, service drops for 20secs-1min comes back on for about 10 seconds and the cycle repeats. If you would like to call me from your end id appreciate it since i spent 11 mins on hold lost all phone credit and didnt get to speak to anyone earlier.
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nDarkwind
(@nDarkwind) reported
More fool me not contacting @virginmedia on 18th/19th of Nov when my speeds had dropped to below half. Constant disconnects and a great 23.9mbps from my 516mbps over the past few days. I call up and told to wait 24hrs. Last 3mth have been the worst in the last 15yrs for us.
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Brett
(@BrettRedmoreee) reported
@virginmedia Every time we then callback and your customer service team are none the wiser. 5 delivery attempts now with nothing. No service for atleast 2 weeks but it’s okay you keep taking the money. If it doesn’t arrive soon il be freezing the direct debit
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Stedroy Cabey
(@StedroyCabey) reported
@virginmedia customer service is appalling. I've been passed from around like a ball for the past 2 hours without my issue being resolved! This is crazy!!