Virgin Media Outage Report in Portlethen, Aberdeenshire, Scotland

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 13: Problems at Virgin Media

Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (55%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   TV (8%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Live Outage Map Near Portlethen, Aberdeenshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Aberdeen.

City	Problem Type	Report Time
Aberdeen	Wi-fi	yesterday
Aberdeen	Internet	14 days ago
Aberdeen	Phone	one month ago
Aberdeen	Phone	5 months ago
Aberdeen	E-mail	6 months ago
Aberdeen	Internet	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• Steve Yule™ (@Yuleser) reported 38 minutes ago from Aberdeen, Scotland

  @virginmedia There is some error at virgins end I tried to pay 12 days ago and was told I could two days later. I couldn’t! Tried yesterday and told now next Wednesday!! My phone is s paperweight!! I have the right to cancel Ofcom told me so I want my number and pac code back today.

• Steve Yule™ (@Yuleser) reported 41 minutes ago from Aberdeen, Scotland

  @virginmedia No more excuses, no more passed from pillar to post with every excuse trying to stop me cancelling. I want both back today or I’ll be back on to ofcom. I mean which company refuses to be paid!!! Joke of a company it’s went right down in my estimations.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• johnmclondon (@johnmclondon) reported 5 minutes ago

  @virginmedia morning Virgin. We have had a problem for about a year with broadband going off intermittently. This weekend is particularly bad and not working at all. We have rebooted router. Can’t get hold of anyone to help and no response from online chat! South Croydon area

• rashidb (@rashidb25643084) reported 6 minutes ago

  @virginmedia Yes current sim on old oomph-that package cancelled down. Wife sold new oomph by ur staff and told can transfer old sim to new package sim- been through every department only to be hung up on

• John Taylor (@johnbradcity) reported 6 minutes ago

  @virginmedia Cannot get through to customer services so I have cancelled my direct debit and await final bill.

• Mark Morren (@mark_impactedu) reported 9 minutes ago

  @Ethan_Javier23 @virginmedia @richardbranson It’s now the 26th Feb. Started 29th Jan, 12th Feb, 26th Feb. All I want is honesty and clarity on when the issue will be fixed so that I can work from home without disruption from the internet.

• Claire Mawdesley (@ClaireMawdesley) reported 15 minutes ago

  @virginmedia Hi John after our tweets yesterday, i got a text to say my engineer appointment was on hold whilst a network issue was investigated. Then everything worked all day! I've woken up today and it's all off again. Do you know anything further? Will the engineer still come tomorrow?

• rashidb (@rashidb25643084) reported 16 minutes ago

  @virginmedia Told all ur staff I have impending operations on my spine so need this sorting and mostly they all hang up or transfer me and next person hangs up

• william wallace (@scotlandcallin) reported 18 minutes ago

  @virginmedia See there , right there is the problem with Virgin Media. DO YOU NOT THINK WE HAVE BEEN TRYING TO DO JUST THAT. I'm pretty sure you can expect people to be cancelling contracts right left and centre due to NOT being able to get through, especially the elderly.

• Chel Mas (@yardley_fam) reported 22 minutes ago

  @virginmedia Your internet quality in the B26 area is shocking. I can't believe we pay so much per month for such a shabby service.

• Alan Karsberg (@AlanKarsberg) reported 24 minutes ago

  @virginmedia Part 2 - she assured me her manager would call back within 48 hours to sort the issue out and deal with the issues relating to non delivery of my new TiVo boxes. It is Sunday. No one has called. I am at a loss as to what to do next other than cancel my direct debit....

• Claire Mawdesley (@ClaireMawdesley) reported 24 minutes ago

  @virginmedia He's told me to reset my hub, and the issues need to happen a few more times before they can look into the issues with my equipment. Absolutely appalled as I'm an essential worker.