Virgin Media

Virgin Media Outage Report in Keith, Moray, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Keith, Moray, Scotland 12/14/2024 02:00

December 14: Problems at Virgin Media

Virgin Media is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rabonallie Rebecca Bonallie 🦊💭 (@rabonallie) reported

    @virginmedia Hi. I have just text the number but I am only getting responses from a bot who keeps giving me options that are irrelevant to the problem. Is there another way to get this reset? Thanks!

  • potterwigham Doug P (@potterwigham) reported

    @virginmedia Thanks for trying to help. Never have any luck with courier firms who are not the Royal Mail!

  • Matilda47317031 Matilda (@Matilda47317031) reported

    @bluefluffysock I don't have virgin media and its not working. I'm with sky

  • tiny_tear Carla (@tiny_tear) reported

    Again appaling service from @virginmedia - ETA for the fix 14h30 so AGAIN a lost morning for WFH

  • ELGriff28 Elliot Griffiths (@ELGriff28) reported from Swansea, Wales

    @virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡

  • ClancyAllyson Allyson Clancy (@ClancyAllyson) reported

    @virginmedia Then try to make a complaint and can’t even do that #virginmedia certainly would never recommend you ever ever

  • Our_Man_Flint Ash Brown (@Our_Man_Flint) reported

    @virginmedia I have to sign in to report a problem though

  • ELGriff28 Elliot Griffiths (@ELGriff28) reported from Swansea, Wales

    @virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡

  • PaulWhitelegg Paul Whitelegg (@PaulWhitelegg) reported

    @virginmedia not sure my frustration is coming through. This time no. Other times consistently yes. My point is the unreliability of virgin service with little acknowledgement by the company. If you consistently fail to provide a reliable service why should anyone remain a virgin customer?

  • GillW1220 Gill White (@GillW1220) reported

    @virginmedia I’m not having a problem, as I’m using the work around. As people have more or less told you where the problem lies, it shouldn’t be too difficult to resolve!