Virgin Media

Virgin Media Outage Report in Herefordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Herefordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Herefordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Herefordshire, England 12/15/2024 10:05

December 15: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Herefordshire, England

Latest outage, problems and issue reports in Herefordshire and nearby locations:

  • TimHDav Tim Davies (@TimHDav) reported from Herefordshire, England

    @virginmedia Ok. Still not working. It says “test results are inconclusive”! Well this is ridiculous as it isn’t working. Engineer please..,

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • elf_tech1 DigitalCare (@elf_tech1) reported

    @virginmedia Why does your automate phone line always say it will be fixed on the day I call. Today was 1pm and still not working

  • Arsenal80100232 ArsenalArsenalArsenal (@Arsenal80100232) reported

    @virginmedia Zoie, the technician you scheduled to come over never showed up. No communication from VM either. Yet again another terrible display of customer service. Please contact me ASAP.

  • carlysoer car (@carlysoer) reported

    @virginmedia worst customer service in the world. Supposed to have our WiFi installed this morning, no one turned up, called and was on hold for hours to find out the works not being done because we didn’t get community permission?! were told not to worry and we are priority?

  • wevsky Wevsky (@wevsky) reported

    @virginmedia Already did, they seem to think it's an issue with @shopto blocking my ip. not that i ever get any replies from @shopto when i tweet about this

  • ross_k Ross K (@ross_k) reported

    @virginmedia There was a fault in the area yesterday and a van came out. Today no fault showing but lost connection 20+ times. Your tech support kept going on about WiFi black spots despite the fact I’m using Ethernet in modem only mode. How to I speak to someone that knows about technology?

  • Juggzy Juggzy Malone (@Juggzy) reported

    The problem is that @virginmedia has a monopoly on the high speed infrastructure in our area and I can't get the headline speeds available with Virgin with anyone else. It's the monopoly that allows Virgin to treat their customers so badly.

  • annieedoesart ❥ 𝑨𝑵𝑵𝑰𝑬 (@annieedoesart) reported

    @virginmedia can you fix our WiFi that you’ve said you’d fix back in January? been told you won’t fix it for another 10 weeks even tho you knew about this over 10 weeks ago already. So why still charge us for a service you can’t provide!!

  • neilg170184 Neil (@neilg170184) reported

    @virginmedia worst customer experience so far. Called as having very poor signal was told would get a boaster sent out to be call again to chase to say not ordered but can order one but I would be charged asked for a manager to be told will be calling back within4 hours

  • sumeet_firodia Sumeet Firodia (@sumeet_firodia) reported

    @virginmedia Its just wifi I raised a complaint on the website and received a letter in response to it

  • Ireneg1 Irene Grubb (@Ireneg1) reported

    @virginmedia it’s no wonder no one wants Virgin. The way your sales people talk to people when they are knocking on doors. to think his self lucky it wasn’t me who answered the door. Anyone around the Warley woods area watch out for a very rude guy from Virgin