Virgin Media Outage Report in Hereford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hereford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hereford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hereford, England
Latest outage, problems and issue reports in Hereford and nearby locations:
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Tim Davies
(@TimHDav) reported
from
Herefordshire, England
@virginmedia Ok. Still not working. It says “test results are inconclusive”! Well this is ridiculous as it isn’t working. Engineer please..,
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Knight
(@BenKnight) reported
@virginmedia down again... tried all the usual fixes, from every other time this has happened. No clear way of finding out if it is a network error. I’m getting sick of this now.
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andycap
(@andycap11995859) reported
@skytv so my internet has been down for 24hrs and I’ve phoned sky. They say I need an engineer to come and check it out but because I work Monday too Friday @skytv are going to charge me £15 for a weekend appointment. @virginmedia I’m moving over to you.
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Andy Smithies
(@AsSmithies) reported
@virginmedia had no phone line for 5 days. Wifi is poor at best. New customer. Not impressed. Bring back EE
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V/J
(@VJ04450694) reported
@virginmedia Stop saying sorry . Ongoing issue is for last 4 months. Every single month i have to spend 1 hour to speak to ur colleagues every single time they say” we assure you next bill wont be over”. Keep doing false promises. Seriosly RHE WIRST CUSTOMER SERVICE and BIGGEST LIARS.
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adrian cleary
(@cleary_adrian) reported
@virginmedia after being with virgin for way before virgin took over I am off Internet unreliable try to get tech help is a pain in the but wait on the phone for ever then get cut off need to move on and find someone better
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Elizabeth Morrison
(@eliza_morrison5) reported
@virginmedia No luck, I've booked an engineer. It's been down more than up since resetting the router :(
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James Adderley
(@JayAdderley00) reported
sort ye **** internet out @virginmedia
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Joe Hufton
(@Joehufton) reported
@virginmedia Sure. My wife and I will be here. She’s the account holder. Looking forward to it. Just so I don’t have to say this again tomorrow and so we are clear. Because of the appalling service we have received the only 2 resolutions that we now see as acceptable to this complaint are:
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ricky ginger biglove
(@gingerbiglove) reported
@virginmedia So, after speaking with Joseph on Tuesday, he cut me off. Then Sandeep I got an engineer for 15th March. Then I got a text saying 17th. Tried the text service and after a 6 hour delay i got texts from Asritha.
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Sole.Surfer
(@W45EMS) reported
@sageyboy2 @virginmedia Mate cancel while you still can, utter dogshit of a company