Virgin Media Outage Report in Greenhead, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greenhead, England
Latest outage, problems and issue reports in Greenhead and nearby locations:
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Neville Lishman
(@NevilleLishman) reported
from
Greenhead, England
The strap line for @virginmedia is Better Connected. Unless of course you are trying to deal with their customer services! 3hrs and counting.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linzi Mackie
(@LinziMackie) reported
@virginmedia Trying to chat online as WiFi is down today. Bit of feedback, that service is not ideal for someone with neurodiverse condition, 6 questions fired out one after the other with nowhere near enough time to answer 😣
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CloudYoshimoto
(@cloudyoshimoto) reported
@virginmedia They are doing the default, making me reboot the box which i already done afyer last nights issues. Admitedly it did sort out the latency times, but as u can see 0830 packetloss is at 20% til present and today MS teams audio/video is cutting out which proves virgin issue.
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Damien.
(@dcb72) reported
am not best pleased with @virginmedia in the uk. we told them my mum had passed and needed to pass the account as it was to my dad. they then told us this was possible but there would be a larger bill to cover the use of service from mam to dad. this isn't acceptable
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Aslisho Qurboniev
(@aslishahqurbani) reported
@virginmedia Here is the customer number: 076224001. You should have all the communications and email records and maybe you are willing to make this right. It has been an extremely frustrating experience.
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Julie Bellingham
(@julie_bee) reported
@virginmedia are there issues in OX11? I don’t have wifi so I can’t check your online checker…
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Linzi Mackie
(@LinziMackie) reported
@IronWorks1990 @virginmedia Don’t go for the 360, I can never watch anything reliably on mine, signal isn’t strong enough, wish I’d stayed with the V6 😣
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Giedre Clarke
(@zemuogele83) reported
@virginmedia Numerous times. Last time few days ago. You are saying no issues with signal coming to router. But WiFi keeps dropping out numerous times a day. You said that you can't guarantee WiFi signal strength due to walls etc. However my router is right next to me..
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Dean Watson
(@deano1772) reported
@virginmedia is the system down???? I have no connection and I’m trying to work.
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Tricia 💙
(@LawTRICIA) reported
@virginmedia No lights showing issue
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Mark
(@markwarne) reported
@virginmedia I called 150 and this was the automated message. I noticed that someone else in the KT4 area had also tweeted that they had the same issue.