Virgin Media Outage Report in Dunbar, East Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunbar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunbar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Dunbar, Scotland
Latest outage, problems and issue reports in Dunbar and nearby locations:
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Chris McWilliams
(@berbamcwillyz) reported
from
Dunbar, Scotland
Absolute arseholes @virginmedia on the phone to sum cabagae for 15 mins talking shite goes through all my details tries to get me a better deal dont want it i want to cancel sorry i cant do that you need to phone a different number 😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard gamble
(@Rich_Gamble) reported
Why can’t I cancel sky/virgin media online I can upgrade online but if I want to cancel I have to spend 20 minutes on hold its a joke
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49UNDEFEATED
(@SAYF_14) reported
@virginmedia The service update now says 4pm I've got work tomorrow I work from home I rely on the broadband to do my work. I've got no confidence by 4pm this is going to be resolved
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Brighton Food Factory Iain
(@sevenbeescafe) reported
@virginmedia “Do all we can” to me doesn’t equate with making me log in over & over with a bot or waiting for very long periods in a phone queue because of ‘unexpectedly high demand’ for your customer services team. Why can’t I just log in & request a cus service call?
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Tom Southworth
(@TechDevTom) reported
@virginmedia It's worth noting that after that message I got put through to customer relations, who never messaged back. And this has been the case for the last three days now. Do customer relations actually exist on your WhatsApp service?
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tony johnson
(@teabellyjohnson) reported
@virginmedia It has cost me several calls, cost a fortune and I cancelled my order. End date 24/02/22. Problem is they couldn`t forward me a receipt so I`m in limbo! Typical VM customer service!
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Charlie Parkes
(@t2nafish77) reported
@virginmedia No! Just wanted to vent and have already put things in place to swap to Sky. Virgin Media service has been atrocious!
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Andy Cansell
(@mrflat) reported
@virginmedia I have been trying to speak to someone in order to register a fault with my WiFi. So far I have wasted 3 hrs today. I can only assume no advisers are available due to your poor service. How can I speak to someone?
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Julie Carragher
(@JulieCarragher) reported
@virginmedia Thanks but this didn’t get us anywhere the only alternative is to contact the Ombudsman service tomorrow. I can see no way of resolving this issue unless the landline is reinstate today.
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tony johnson
(@teabellyjohnson) reported
@virginmedia And no doubt you will end up, hanging on the end of a phone for hours on end, trying to make contact! That seems to be normal and certainly the case if you try to cancel your subscription!
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Joe Hankinson
(@JoeHankey71) reported
raised a complaint, reference C-3101221349, about your completely shabby customer service and specifically requested that someone calls me. What did you do? Sent an email fobbing me off and suggested that if im not happy i should contact you by phone! Unbelievable @virginmedia