Virgin Media Outage Report in Coleraine, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Coleraine come from postal codes BT52.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coleraine, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Coleraine, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Coleraine.
| City | Problem Type | Report Time |
|---|---|---|
 Coleraine |
TV | |
| Coleraine |
TV | |
| Coleraine |
Internet | |
| Ballymoney |
Internet | |
| Coleraine |
Internet | |
| Coleraine |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coleraine, Northern Ireland
Latest outage, problems and issue reports in Coleraine and nearby locations:
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Ross Nicholl
(@ro55nicholl) reported
from
Coleraine, Northern Ireland
@virginmedia @davy_gallagher Are these people for real David “Please keep US!!! up-to date” 😡 Can we bring back That’s Life! In the words of Esther Rantzen “If you know of any companies with a worst customer service than VM please get in touch? I’d be gobsmacked if there are? #beyondajoke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Morris
(@Alan70071373) reported
@virginmedia @Kosar2991 Virgin media is useless I’ve tried for over two weeks to discuss changing my package impossible to get through by phone or any other means. Im just gonna cancel my direct debit.
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Alan Jones
(@AlanKJonesy) reported
@virginmedia Just updated to say that there are now issues yet again in the area
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nickvaus
(@nickvaus) reported
Dear @virginmedia, after myself and the entire neighbourhood experiencing no broadband for the past 12 days with the promise that it would be fixed by 9am on the 21st, any update perhaps? Shocking customer service. Call me.
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Stuart Anderson
(@stuganderson) reported
@virginmedia Thanks but been there, done that. Unfortunately I feel its a waste of time unless I sign up to pay more for a service I'm not even getting now.
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steverichmond
(@steverichmond64) reported
@virginmedia I do not want to send hours waiting to talk to someone on the phone. I just want to cancel my contract with you but, despite Whatsapp and writing this appears still not to have happened. I must say your customer service is appalling. Can I cancel my agreement with you on here?
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Zoompad DANCER OF JOY #FreeJulianAssange
(@Zoompad) reported
@virginmedia I've already complained, was told I would be compensated for the service you failed to provide. But now you have gone back on that and are trying to bleed me dry. I can see this is going to end up in court as your company policy is bullying. You intimidate your customers as you
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sophie.morgan132
(@Morgan132Sophie) reported
@virginmedia @VirginMedia_TV I have tried to cancel my services to constantly being told issues with your systems. You said you would call back to confirm cancellation, yet nothing. Is this a stall tactic?
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Martin Stanley
(@MartinStanley20) reported
@virginmedia your phone customer service needs to be improved. Tried to call 3 times this morning to make changes that cannot be done on line, holding for approx 15 mins each time before being cut off each time. Not good enough.
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Garry Fitt
(@garry_fitt) reported
@virginmedia I am on the phone to virgin media now speaking to talking to a manager called Michelle who is the rudest lady I have ever spoken to and is so inflexible and won't even listen to what I have to say and constantly cuts me in mid sentence. Clearly a company with no customer service
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Zack Young
(@ThisIsZackYoung) reported
@virginmedia now on the 2nd call to resolve connectivity issues via hotel. It's a standard security feature on Apple devices to change MAC addresses --- and your team want me to turn off my device security. What sort of request is that!?