Virgin Media Outage Report in Coleraine, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coleraine, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coleraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coleraine, Northern Ireland
Latest outage, problems and issue reports in Coleraine and nearby locations:
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Ross Nicholl
(@ro55nicholl) reported
from
Coleraine, Northern Ireland
@virginmedia @davy_gallagher Are these people for real David “Please keep US!!! up-to date” 😡 Can we bring back That’s Life! In the words of Esther Rantzen “If you know of any companies with a worst customer service than VM please get in touch? I’d be gobsmacked if there are? #beyondajoke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Illy Mus 💙
(@illymus) reported
@virginmedia Am not doing anything to test it at the moment. Just using my phone which can sometimes go slow or not load items. If I was using my work laptop, nothing opens or freezes. Did do a speed test on Thursday....barely hit 3
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Chris
(@cmcconnell1983) reported
@virginmedia I am going to keep tweeting about your poor service until you reconnect us. We have spent a full week with two kids and no internet or TV. How would you feel?
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Illy Mus 💙
(@illymus) reported
@PetermcRed @virginmedia It had been absolutely fine but the past month it really has been getting worse day by day Problem I also have....no fibre in my area
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Emily Street
(@EmilyStreet1) reported
@virginmedia To be left with no alternative for wifi whilst we are working from home is terrible customer service. If there is an issue with your broadband that we pay for, you should replace it in the meantime with a dongle because right now we are paying for something that doesn’t work.
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Laura Cooksey
(@LauraCooksey84) reported
@virginmedia It’s an outage your guys can’t even connect or trouble shoot it In the meantime we’re just left to struggle
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Wayne bolton
(@Waynebo63359316) reported
@virginmedia Yes I've made a complaint and everything and they keep making out lunr they've tried to contact me yet ive had no missed calls no voicemails just an email saying they've tried well clearly they've haven't
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Daniel Turner
(@danny4016) reported
@virginmedia After an 83 minute wait, sadly one of your call centre reps cut me off... we still cannot stream as bandwidth strength too low... trying to leave but cannot get through... service is just so poor
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Chris
(@cmcconnell1983) reported
@virginmedia if you are thinking about going with virgin media dont bother. SKY would probably give you a better service
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Emily Street
(@EmilyStreet1) reported
@virginmedia We were told if it’s internal damage that they wouldn’t be able to fix it. So we can no longer have virgin but they will confirm on Monday. Why it’s something that can be confirmed in the moment I don’t know. Inevitably we are just waiting two more days to be told no.
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BadBoy
(@BedBoy94) reported
@virginmedia Is it normal that the internet turns off every few minutes for a week? Lots of people have this problem in Southend. Another weekend without a stable internet connection.