Virgin Media

Virgin Media Outage Report in Carlisle, Cumbria, England

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The latest reports from users having issues in Carlisle come from postal codes CA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Carlisle, Cumbria, England 06/05/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Carlisle, Cumbria, England

The most recent Virgin Media outage reports came from the following cities: Carlisle.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarlisle Wi-fi
United KingdomCarlisle Total Blackout
United KingdomCarlisle TV
United KingdomCarlisle Internet
United KingdomCarlisle Internet
United KingdomCarlisle TV

Community Discussion

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Virgin Media Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

  • ebbGreg Greg Corbett (@ebbGreg) reported from Carlisle, England

    @virginmedia Always love seeing the responses to your promoted tweets, they never seem to go down well. Even trying to distract people with Charlotte big jugs didn't work!

  • realsqueegie Jason Munn (@realsqueegie) reported from Carlisle, England

    @virginmedia Shocking service. My mother has had no landline for several weeks now. An engineer installed an adaptor to connect to the router, it has failed. The only way for her to contact your customer services is an 0345 number on her mobile. This is not good enough. #NotGood

  • Integrity_Steve Stephen Whelan (@Integrity_Steve) reported from Carlisle, England

    @virginmedia So you clearly know it takes 10 days then why send out bullying automated emails only 14 days after I received the package to send it back in. The reason I’m no longer with @virginmedia is the hopeless customer service

  • FionaFimullen40 FIONA MULLEN ( HOWE) (@FionaFimullen40) reported from Carlisle, England

    What a shame been in touch with virgin my mobile to ask if they wanted to help me contribute to my bill as volunteering . Still not got back to me I'll pay the bill and had family offering bless them big company like that. Well @virginmedia 🤣

  • Marduhk Neil B (@Marduhk) reported from Carlisle, England

    Virgin Media has been up and down tonight more often than a ****** knickers.

  • danmas0n Dan Mason (@danmas0n) reported from Carlisle, England

    @virginmedia Thanks for this. Looks like there’s a coverage problem in our area so registered loss of service. Looks like we should be sorted later today.

  • Marduhk Neil B (@Marduhk) reported from Carlisle, England

    @virginmedia I understand it’s down speeds which look great on advertising but up speeds are just as important and 6MB/s up on a 100MB/s connection isn’t good enough. That’s just the way your network has been setup and there isn’t anything which can immediately be done about it.

  • CooperDowell ᴄᴏᴏᴘᴇʀ 🚀 (@CooperDowell) reported from Carlisle, England

    What an absolute waste of time @bt_uk are. I called to try & reduce my monthly bill & the man on the phone said he could help save me money by offering me a mobile ******* sim card for less than my current mobile bill... Virgin Media here I come.

  • danmatthews Daniel Matthews ⚡️ (@danmatthews) reported from Carlisle, England

    @seb_ly @virginmedia Another company that doesn’t understand the difference between service and sales.

  • Marduhk Neil B (@Marduhk) reported from Carlisle, England

    @virginmedia I’ve been trying to call customer services (0345 454 1111) for the past couple of but can never get through - the line just goes dead, tried from two mobiles and work landline. Is there any other way to contact them? I need the account cancellation team.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • liam05adamson90 LIAMGM (@liam05adamson90) reported

    Wen ******** is this get fixed @virginmedia SERIOUSLY I've got NO SKY CHANNELS NO channels I want to watch you not got a reply to say DONT PUT THAT **** AT ME

  • c_chancz splashyellow (@c_chancz) reported

    @virginmedia Lots of replies from Virgin stating they hope the issue will be solved "this afternoon". Can we define when afternoon turns to evening/night? I've already missed Airwolf on Horror.

  • Grahamthecabbie Graham Long (@Grahamthecabbie) reported

    @stewartbowie4 @virginmedia Stewart. I’ve had countless WiFi problems and now no television. Virgin is completely useless. No phone line help no offers of refunds. Virgin is awful! Get rid!

  • tonythompson81 Tony MUFC Thompson (@tonythompson81) reported

    @virginmedia @TOMDOGG75 No update since 3.30 and you call that good service. You jokers

  • jacpoopoo Jacqueline (@jacpoopoo) reported

    @chillibean2018 @GrumpyPandaF1 @virginmedia After all the trouble, got it down to £59, don't have sport or films. Just TV, Internet and phone.

  • Matt_Grady79 Matt Grady 💙 (@Matt_Grady79) reported

    @virginmedia Any update on getting services back up and running? I assume you'll be compensating us all with money off up coming bills? This is very poor

  • BillWad37562366 Bill Wade (@BillWad37562366) reported

    @C1997Andrew I had virgin media once - now, if THEY tried to pay ME to use it I would refuse, one of a few worst companies I have ever had the misfortune to deal with, and their "customer services" are beyond unusable, they make every situation worse!! My opinion is - NEVER USE THEM !!

  • SansaSt78718487 SansaStark (@SansaSt78718487) reported

    @virginmedia This is rubbish, compensation time even if not 2 days still got no channels at 7.40pm and switched to free view for sky news and GB news. I may join sky I have so man faults billing errors had enough😝😳

  • neels_25 Neel Shah (@neels_25) reported

    @MICHAELEMERS0N @virginmedia Intermitted internet issues. Yet virgin media fail to achnowledge! Services down all day. I hope you plan to compensate all!

  • mattysloth97 mattysloth (@mattysloth97) reported

    @virginmedia Still nothing wtf am I paying so much for TV still not working hope iam getting money off my next bill for this outrage and no updates last one 15.30 thanks