Virgin Media outages and service status in Carlisle, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Carlisle, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
The latest reports from users having issues in Carlisle come from postal codes CA2 and CA1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Carlisle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carlisle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Carlisle, England
The most recent Virgin Media outage reports came from the following cities: Carlisle.
Community Discussion
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Virgin Media Issues Reports Near Carlisle, England
Latest outage, problems and issue reports in Carlisle and nearby locations:
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Greg Corbett (@ebbGreg) reported from Carlisle, England@virginmedia Always love seeing the responses to your promoted tweets, they never seem to go down well. Even trying to distract people with Charlotte big jugs didn't work!
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Jason Munn (@realsqueegie) reported from Carlisle, England@virginmedia Shocking service. My mother has had no landline for several weeks now. An engineer installed an adaptor to connect to the router, it has failed. The only way for her to contact your customer services is an 0345 number on her mobile. This is not good enough. #NotGood
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FIONA MULLEN ( HOWE) (@FionaFimullen40) reported from Carlisle, EnglandWhat a shame been in touch with virgin my mobile to ask if they wanted to help me contribute to my bill as volunteering . Still not got back to me I'll pay the bill and had family offering bless them big company like that. Well @virginmedia 🤣
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Neil B (@TheWilldern) reported from Carlisle, England@virginmedia Ah, I thought the VM network was piggybacking on o2. Thanks for confirming the prices!
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steve hulme (@stevehulme) reported from Carlisle, England@virginmedia why is your website so bad, just had to change my password and it still won't let me log in going round in circles
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Neil B (@Marduhk) reported from Carlisle, England@Monza972 @virginmedia This is usually what happens when you fill a support centre with sales agents. You just need to stick that Hub into modem mode and use a separate router - you won’t ever look back.
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Jason Munn (@realsqueegie) reported from Carlisle, England@virginmedia Thank you for replying. But the point is being missed. To get customer service from @virginmedia is a costly phone call. The last one cost over £5 and the problem was only briefly resolved. Paying customers should not be charged for problems that are caused by the supplier.
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Neil B (@Marduhk) reported from Carlisle, England@virginmedia I understand it’s down speeds which look great on advertising but up speeds are just as important and 6MB/s up on a 100MB/s connection isn’t good enough. That’s just the way your network has been setup and there isn’t anything which can immediately be done about it.
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The Whisky Reiver.. (@22craftsman) reported from Carlisle, England@virginmedia Not been with you for years due to the very poor levels of service.
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Neil B (@TheWilldern) reported from Carlisle, England@virginmedia Do you know if your current upgrade prices are inclusive of the annual price increase from March 1st and if I upgrade with a mobile plan am I getting access to @O2 or your piggyback’d Virgin Media mobile network? the reason why I ask is that I need eSIM support.
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Jason Munn (@realsqueegie) reported from Carlisle, England@virginmedia You really are missing the point. This is the second time that there is a problem with the landline. A lengthy and £charged phone call to @virginmedia solved this (taking) over a number of days only for it to happen again. This is @virginmedia’s problem. Take ownership.
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Dan Mason (@danmas0n) reported from Carlisle, England@virginmedia Thanks for this. Looks like there’s a coverage problem in our area so registered loss of service. Looks like we should be sorted later today.
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Stephen Whelan (@Integrity_Steve) reported from Carlisle, England@virginmedia So you clearly know it takes 10 days then why send out bullying automated emails only 14 days after I received the package to send it back in. The reason I’m no longer with @virginmedia is the hopeless customer service
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Neil B (@Marduhk) reported from Carlisle, England@virginmedia I’ve been trying to call customer services (0345 454 1111) for the past couple of but can never get through - the line just goes dead, tried from two mobiles and work landline. Is there any other way to contact them? I need the account cancellation team.
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Neil B (@Marduhk) reported from Carlisle, EnglandVirgin Media has been up and down tonight more often than a ****** knickers.
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ᴄᴏᴏᴘᴇʀ 🚀 (@CooperDowell) reported from Carlisle, EnglandWhat an absolute waste of time @bt_uk are. I called to try & reduce my monthly bill & the man on the phone said he could help save me money by offering me a mobile ******* sim card for less than my current mobile bill... Virgin Media here I come.
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Daniel Matthews ⚡️ (@danmatthews) reported from Carlisle, England@seb_ly @virginmedia Another company that doesn’t understand the difference between service and sales.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pickle (@PickleSchmickle) reported@virginmedia I’ve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesn’t exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someone’s attention? #virginmedia
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tom (@tomcity1) reported@virginmedia Is your broadband the worst available?
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Breeda Murphy (@breeda_murphy) reported@MariaPIreland @longlostfamily @virginmedia Yes Maria. Too many left this world never knowing a sense of belonging, There was no paper trail and DNA had not advanced to provide heritage. Even today it is difficult to gain answers and Government appear eager to ignore
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LegendlKiller2k ™⚪ (@legendkiller2k8) reported@HarryZiman @OliverGMcManus @virginmedia Virgin Media use their own network.
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cari_lou (@swlondonraised) reported@virginmedia Yes it was working then just cut out again this is a joke
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Simon (@cleggy1966) reported@virginmedia And another day goes by without any internet. Try to book an engineer appointment online and get ‘internal error’ What disgraceful service.
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Ben (@BenHatfield19) reportedIt’s getting to the stage now where @Virgin have a serious problem with there broadband. If all there customers can see if why can’t they? Virgin media sort it out!
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abdullah (@abdullah17801) reported@virginmedia Hi , I’m really disappointed for the customer service standard, I have been charged twice double my bill and I have contacted the customer service team they promised me to solve the problem and call me back in week time. Somehow now more than 10 days and no one call
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mec337 (@mec337) reported@virginmedia you are swapping from Analog to Digital phone service. Can you guarantee T38 fax protocol will work as before? and yes fax machines are still used.
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O2 (@O2) reported@arcanelove Hi it's us from Virgin Media O2. Sorry to hear your having this issue, if you like we could discuss this further over a private chat, so we can get more information. Have you tried these number 👉 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone.