Virgin Media Outage Report in Carlisle, Cumbria, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carlisle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Carlisle, England
Latest outage, problems and issue reports in Carlisle and nearby locations:
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FIONA MULLEN ( HOWE)
(@FionaFimullen40) reported
from
Carlisle, England
What a shame been in touch with virgin my mobile to ask if they wanted to help me contribute to my bill as volunteering . Still not got back to me I'll pay the bill and had family offering bless them big company like that. Well @virginmedia 🤣
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Neil B
(@Marduhk) reported
from
Carlisle, England
@virginmedia I understand it’s down speeds which look great on advertising but up speeds are just as important and 6MB/s up on a 100MB/s connection isn’t good enough. That’s just the way your network has been setup and there isn’t anything which can immediately be done about it.
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Dan Mason
(@danmas0n) reported
from
Carlisle, England
@virginmedia Thanks for this. Looks like there’s a coverage problem in our area so registered loss of service. Looks like we should be sorted later today.
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Neil B
(@Marduhk) reported
from
Carlisle, England
Virgin Media has been up and down tonight more often than a ****** knickers.
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Daniel Matthews ⚡️
(@danmatthews) reported
from
Carlisle, England
@seb_ly @virginmedia Another company that doesn’t understand the difference between service and sales.
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Stephen Whelan
(@Integrity_Steve) reported
from
Carlisle, England
@virginmedia So you clearly know it takes 10 days then why send out bullying automated emails only 14 days after I received the package to send it back in. The reason I’m no longer with @virginmedia is the hopeless customer service
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ᴄᴏᴏᴘᴇʀ 🚀
(@CooperDowell) reported
from
Carlisle, England
What an absolute waste of time @bt_uk are. I called to try & reduce my monthly bill & the man on the phone said he could help save me money by offering me a mobile ******* sim card for less than my current mobile bill... Virgin Media here I come.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Daly
(@JeremyDaly1) reported
@Drbenmesser @virginmedia @virginmedia we appalling for us, so we switched to Sky, far better customer service.
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Mobile Freelancer
(@UzeerI) reported
@virginmedia Virgin should shut there doors this company is must bribe offcom I'm surprised they haven't suspended there services yet. Worst company in the world ever!
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Megan Breen
(@meganmo21395036) reported
@virginmedia I’ve waited on hold twice TODAY. Once for 48 minutes and the second for 63 minutes. Both calls ended. All I want to do is cancel my contract how can I get in touch with you? I have been trying to contact you since you sent me an email last week!! Help please
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Rob
(@wea5el83) reported
@virginmedia I want to cancel my contract and after an hour on hold only to be hung up on,is there any other way I can speak with someone other than your suggested option of 'writing a letter'. I mean, have you not heard of email?
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Sir Gav 'Gav Massingham' Massingham 🇺🇦
(@gavmassingham) reported
Hey @virginmedia is there any way to cancel my service, apart from spending forever on hold while loud shite music at very low bitrates plays over a tiny phone speaker?
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Michael Newton
(@mnewton134) reported
@virginmedia I made an initial complaint about 3-4 months ago and it was closed by an advisor for no reason, I made a new complaint about 6 weeks ago after speaking with CISAS as I needed the deadlock letter etc which I didn’t have as the original complaint was closed
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Pi'erre Le 🏁
(@LILTI3N) reported
@virginmedia what a JOKE of a company! Internet's goes down then comes back up again! Today my internet has been down the WHOLE day on my day off work, great 👍 paying for services that actually don't work!
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John
(@JohnIrish147) reported
@virginmedia Hi there. I have just been on hold for 30 minutes as my discount is about to run out on my contract. Is there any way that you can help as otherwise I will move contracts?
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Tracey Lloyd
(@misstraceylloyd) reported
@virginmedia It’s fine for the business to be busy on the phones but not to have any other working solutions is bad. It’s clear VM don’t want us to call. It says that online but none of the routes work..
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Spen
(@awspencer) reported
@virginmedia Hi That would be helpfull and hopefully you can help me. How do i have a Web chat with you? Could do 10am?