Virgin Media Outage Report in Carlisle, Cumbria, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Carlisle come from postal codes CA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carlisle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (23%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Carlisle, Cumbria, England
The most recent Virgin Media outage reports came from the following cities: Carlisle.
| City | Problem Type | Report Time |
|---|---|---|
 Carlisle |
Total Blackout | |
| Carlisle |
TV | |
| Carlisle |
TV | |
| Carlisle |
TV | |
| Carlisle |
Internet | |
| Carlisle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carlisle, England
Latest outage, problems and issue reports in Carlisle and nearby locations:
-
Neil B
(@Marduhk) reported
from
Carlisle, England
@virginmedia I understand it’s down speeds which look great on advertising but up speeds are just as important and 6MB/s up on a 100MB/s connection isn’t good enough. That’s just the way your network has been setup and there isn’t anything which can immediately be done about it.
-
ᴄᴏᴏᴘᴇʀ 🚀
(@CooperDowell) reported
from
Carlisle, England
What an absolute waste of time @bt_uk are. I called to try & reduce my monthly bill & the man on the phone said he could help save me money by offering me a mobile ******* sim card for less than my current mobile bill... Virgin Media here I come.
-
Stephen Whelan
(@Integrity_Steve) reported
from
Carlisle, England
@virginmedia So you clearly know it takes 10 days then why send out bullying automated emails only 14 days after I received the package to send it back in. The reason I’m no longer with @virginmedia is the hopeless customer service
-
Daniel Matthews ⚡️
(@danmatthews) reported
from
Carlisle, England
@seb_ly @virginmedia Another company that doesn’t understand the difference between service and sales.
-
Dan Mason
(@danmas0n) reported
from
Carlisle, England
@virginmedia Thanks for this. Looks like there’s a coverage problem in our area so registered loss of service. Looks like we should be sorted later today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Palframan
(@palf29) reported
@virginmedia Great so you customer service is also to direct to a forum run by members of the public- anything to avoid you actually talking to your customers- what a company!!!
-
sven
(@Sven_82) reported
@virginmedia I’m becoming increasingly tired of calling - getting cut off after explaining the issue - nobody calling me back. I’m phoning about moving but now would like to phone about disconnecting given the lack of service. How can I speak to someone?
-
Angela Hoskins
(@beachhut121) reported
@virginmedia No error message now. No problems previously. Happened Sunday night.
-
Rob
(@rjh010277) reported
@virginmedia And herein lies the problem….
-
Paul Banham
(@banhampants) reported
@virginmedia I've had no problems with my connection until today, not my mobile phone won't connect to the Internet and my laptop won't either, I've had problems with my sky box also connecting they all worked fine this morning.
-
kyle ( kylun___ )
(@kylesyrett1) reported
@virginmedia It's your cowboy engineers that caused the issue, was fine till one of them decided to mess around with the box at the end of the street
-
JAYBEE
(@JB_x19_x6) reported
@scousehawkeye @eiffey921 @virginmedia How ironic they called virgin but try and **** everyone 🤔
-
Danny
(@Danny_RZ7) reported
@virginmedia Thank you for getting back to me. I will write a post on there now. If there’s no luck, can you advise how I can arrange an engineer to visit, that was the outcome of the last call, but the adviser went silent and never got back to me with a plan.. possibly lost connection…
-
St
(@Johno147uk) reported
@virginmedia We have to pay our subscription as and when due or you cut the service off.. When you owe a customer money we have to wait 45 days, this is a shamefull scam. People are struggling for money and you take 1 and half months to pay back wtf.
-
Rhiannon
(@Rhiannon_A) reported
@virginmedia We’ve been through to them many times and they’ve done nothing to help. I’m sure you hear this all the time but your customer service is appalling