Virgin Media

Virgin Media Outage Report in Bridgwater, Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bridgwater, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bridgwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bridgwater, Somerset, England 12/13/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bridgwater, England

Latest outage, problems and issue reports in Bridgwater and nearby locations:

  • robnitm Rob Baker (@robnitm) reported from Kingston St Mary, England

    @julieo25 @virginmedia I’ve been on EE for three or four years. No trouble and a load of free data for my phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • foreverboyo alex ♡ (@foreverboyo) reported

    .@virginmedia your customer service is atrocious. tried contacting for the past 5 days, on hold for up to an hour and then cut off every time. online chat closed with no resolution after waiting over an hour. how can i give 30 days notice to leave if you don’t let me contact you?

  • jamiestlevitt Jamie Levitt (@jamiestlevitt) reported

    @virginmedia A mix of WiFi and Wired ethernet (cutting out on both). No service being carried out and I've reset the hub several times (through the router IP and manually through the reset switch). I've also switched out cables and tried using an attenuator in the back of the router.

  • Bev60396472 Bev (@Bev60396472) reported

    @virginmedia I want to know why my complaint has not been dealt with, I was promised a call back last week, I want to know why I get cut off after an hour in a call queue, I want to know why I am waiting 45 mins to be connected to an agent on web chat. Looking forward to you helping me

  • richlfc0121 Richy (@richlfc0121) reported

    @virginmedia Thats a waste of time. Have yous another way I can cancel

  • DJRollins93 David (@DJRollins93) reported

    @virginmedia I already had an ongoing complaint but it got closed down 10 mins after I explicitly said not to. An advisor on whatsapp confirmed your mistake and reopened it last week & said they'll send an email with the details. No email followed. Happy to DM you with all these details

  • Bev60396472 Bev (@Bev60396472) reported

    @virginmedia Pretty sure my tweet details that. Are you genuinely trying to help or just placate me??

  • Reid2Melanie Melanie (@Reid2Melanie) reported

    @virginmedia absolutely disgusted with your level of service. We rang to disconnect on Wednesday 22/06, to be told we would get an email to confirm this, we got an email alright. Nothing about disconnection but that of a change of package. We have not agreed to this.

  • Hsourz H (@Hsourz) reported

    @virginmedia No point, we've been over this a million times! I'm free for a visit from an engineer on Mon or Tues-that is the absolute least I expect. I'll webchat to to discuss the compensation process when the cable issue & WiFi have been resolved & we have internet again #virginmediafail

  • izzwoz Warrenesco Jacksonovakov (@izzwoz) reported

    @virginmedia I never got through to the "leaving" team. 1 hr queueing then the call was cut. 2nd time rang the "upgrade" team and they answered in 5mins. Bad reception in Mauritius and poor internet meant 30 mins to hear of poor deals. They directed to "retentions". 1h total no result.

  • TurboShak Shakeel Sanghera (@TurboShak) reported

    @TUIUK might have the worst customer service I've ever experienced outside of @virginmedia. Damn near impossible to even speak to someone once they have your money.