Virgin Media outages and service status in Bridgwater, England

Problems in the last 24 hours in Bridgwater, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bridgwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bridgwater, England

The most recent Virgin Media outage reports came from the following cities: Bridgwater.

City	Problem Type	Report Time
Bridgwater	TV	6 days ago

Community Discussion

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Virgin Media Issues Reports Near Bridgwater, England

Latest outage, problems and issue reports in Bridgwater and nearby locations:

• 
  Rob Baker (@robnitm) reported 59 minutes ago from Kingston St Mary, England

  @julieo25 @virginmedia I’ve been on EE for three or four years. No trouble and a load of free data for my phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Leo (@Benleo) reported 4 minutes ago

  What this comes down to is Virgin Media not wanting consumers to be able to skip adverts anymore using pause and rewind live TV. I assume they get more from advertising money when people are forced to watch adverts on their streaming boxes. Fine, I understand that. But lying and misselling and treating customers like this in order to achieve that is unacceptable.

• 
  Matthew Kennedy (@badcorpse) reported 6 minutes ago

  @Benleo Stay away from Virgin Media and you will be happier for it trust me. Clear someone in an office somewhere has said we can offer **** customer service that costs X from India or good customer service from the UK that costs Y and they have went with X

• 
  Twelfty 45543 (@trishbeaker71) reported 7 minutes ago

  @virginmedia is there any issues with the internet in the M11 area of Manchester

• 
  kevan ramsdale (@KevanRamsdale) reported 9 minutes ago

  @virginmedia S29 EA2010does not allow you to dictate the terms you provide a service! #disabledhatecrime all this has been provided seems a robot is responding not a human!

• 
  Ben Leo (@Benleo) reported 9 minutes ago

  Update to this… they really are the worst company in Britain right now - and you won’t believe what @virginmedia have done. I called VM on April 30 asking them to come and fix a broken outside cable at my house. I was (wrongly) told that in order to fix the cable I had to agree a new two year contract which included a main 360 TV box and three streaming boxes. Nothing was ever arranged about fixing my problem, the broken cable. The Indian call centre guy just wanted a sale. After many calls and a missed appointments where I waited in pointlessly after no one ever turned up, an engineer came to fix the cable and install my new boxes. The TV never worked. More calls, two more engineer visits, and it still wouldn’t work. I then posted the original below on X. I then a call from the Virgin Media CEO @LutzSchueler’s assistant to say they MISSOLD me the new contract I never wanted because VM no longer offers 360 TV boxes which allow you to pause, record and rewind live TV. I said ok fine, just put me back on my old contract which had a 360 box - the contract I never would have left until you missold me a new one under the pretence I needed it to fix my broken cable. The CEO’s assistant said no, I can’t go back onto my old contract. And she said I can’t have a 360 box on my new contract. So I’m now stuck with a service I don’t want and was lied to about - with no option to return to my previous contract that I was perfectly happy with since April 2025. They’ve not only missold me a contract, spent hours and hours of my time trying to sort it and caused a hell of a lot of stress - but they’ve now also breached my old contract. She offered me £200 compensation and an apology and said I must stick with the new contract or disconnect. A completely shambolic, insulting and quite frankly disgusting way to treat a customer who has been with them for years. I’ve heard from many of you about similar situations and will now be taking the case to the ombudsman. A clear breach of the Consumer Rights Act and the The Consumer Protection from Unfair Trading Regulations 2008. If anyone has similar experiences with @virginmedia please write them below or DM me. I’ll be fighting for British consumers to make sure they can never treat people like this again.

• 
  MykeJD (@MykeJD1) reported 10 minutes ago

  @saltyy_savage Virgin media personally as much as they annoy me with their prices, they have always been the most reliable, they have issues now and then but generally it works. Recently I was paying around 90 odd for gigabit, all sports, all uhd managed to get 500 now keep all sports for 72

• 
  Susan Stanley ⚒️ Reform UK🇬🇧 (@SusanStanley1) reported 14 minutes ago

  @Benleo @virginmedia are the company we've signed up to........I'm feeling very concerned now about how they treat their customers.

• 
  Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported 15 minutes ago

  @Benleo @virginmedia Really? They just sent me a new 360 box as they said mine wasn't recording properly yet I had no problems with it, they have ripped me off since I changed the account into my name from my late partners, no difference just a name change ive now been forced into a new contract.

• 
  OfficialJohnHarrison AWMM 3838 (@jph1962) reported 16 minutes ago

  @Benleo @virginmedia One other issue they never mention, is if you leave any email addresses die after 3 months. For some people not an issue, however I’ve used theirs for 10 years all my contacts use it, even banks, shops etc.

• 
  Scott Osborn (@Drscooto) reported 17 minutes ago

  @virginmedia Is this still a problem? I just rebooted my STB and now it useless with a CS1010 error.