Virgin Media Outage Report in Bridgwater, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bridgwater, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bridgwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bridgwater, England
Latest outage, problems and issue reports in Bridgwater and nearby locations:
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Rob Baker
(@robnitm) reported
from
Kingston St Mary, England
@julieo25 @virginmedia I’ve been on EE for three or four years. No trouble and a load of free data for my phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CC
(@carooftheavon) reported
@virginmedia Recorded message saying there's a 'complex' issue. No fix time given and never is. My point is that as this has been going on for over a month, I think it's high time your customers got a little more explanation than a vague recorded message.
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Stephen Wilkinson
(@Wilkoman1980) reported
@virginmedia No point. It won't change anything and I can't be bothered with the hassle. I don't want to make multiple calls and get told multiple things. I'll just save myself £50 off quid a month. Your broadband is EXCELLENT. Your customer service STINKS.
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Samb
(@Sambisback) reported
PSA - Never use the Live Chat on @virginmedia; they either don't know what they're talking about or they're lying. Either way you get what you want much quicker by phoning up, they just don't want you to do that.
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Chris O'Neill
(@chris_oneill94) reported
@virginmedia Both. Mainly WiFi but both. The usual stuff, reboot, reset, move router, change bandwidths, I've 3 pods around my house which don't help at all
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Lucy♈
(@LSSurrey) reported
@virginmedia It's a V6 box, that's great I can watch that on the GO service on my phone but what about the rest of my TV service? Nothing for a whole week? I've run the tests done everything I can turned off at mains for hours and still the same
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McCall
(@mccall_1989) reported
@virginmedia as per usual 25mins on hold to virgin to get through to someone who can’t understand basic english despite repeating your issue countless times! Impossible customer service!
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2
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k games
(@minzibz1988) reported
@virginmedia Yes no problem
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline
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Elaine Ford
(@FordLainey) reported
@virginmedia Trying to get on the forum and now can’t even log in !!! Tried reset and says I have to phone !!! Grr Been unable to access anything now since Thursday spent way to many hours on hold - to get nowhere. Why can’t I talk to a real person who knows how to help - ridiculous