Virgin Media Outage Report in Bridgwater, Somerset, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bridgwater, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bridgwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bridgwater, England
Latest outage, problems and issue reports in Bridgwater and nearby locations:
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Rob Baker (@robnitm) reported from Kingston St Mary, England@julieo25 @virginmedia I’ve been on EE for three or four years. No trouble and a load of free data for my phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported@virginmedia Another day... another outage in M33. But of course, because it's not 48 hours straight, it means nothing. I work in tech, I understand things go wrong, but when it's this regular surely you can agree that a specific explanation and remediation action should be provided?
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Gareth Jones (@Garethjones718) reported@virginmedia I have no tv or broadband, it all just stopped suddenly at 10:00ish. You service status checker says no issues and to check my equipment.
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Sami Westwood 😷 (@Sami_Dawn) reported@virginmedia It dropped out a few more times last night and then was not working again when I woke earlier. The on site testing found no issue and sent a signal (?) and I seem to be back up to full speed. Thanks for checking in!
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L. L. Lucullus🏴 (@lucullus_l) reported@virginmedia l have been waiting for over 35 days for a full response to a complaint. I have now been kept waiting for over an hour on the chat service to be told to contact the technical team! What sort of service is that? All I want is the broadband service I am paying for!
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Sarah Caple (@simpsonsarahlou) reportedCredit where its due, after MONTHS of shocking customer service from @virginmedia I managed to finally get my issue resolved today by Megan L, she was a star - you need to invest in more staff like her!
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aka (@theautomaton) reported@virginmedia Not having service issues! There is NO virgin available in my area? It’s been years now, you have rolled out all over Glasgow, we live in an expensive postcode but we can’t get your services! Why not?
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Nicola grant (@Nicola_grant01) reported@virginmedia had this number call me to saying that my Internet has been running slow (it hasn't) and they will give me a boost I said I'll ring you back cause I'm busy ATM (like magic the line goes dead)I wasn't I just don't trust people that say there from a company.01642738939
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Alice Chadwick (@AliceMakepeace) reported@virginmedia been trying for 2 weeks to get you to start setup WiFi for our new address, on phone today for 1 and a 1/2 hours no engineer available, no explanation as to when? Been passed to 4 different people each says not their issue. Help?! Just want to cancel our contract now
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citizen of nowhere #wearadamnmask #FBPE (@BiddleIan) reportedDear @virginmedia I have now been on the phone waiting for a resolution to my broadband issues for over 1 hour and 30 minutes. During that time I have spoken to someone from less than 4 minutes. really sick of your appalling customer service and poor quality broadband provision
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Tracy (@Tracy_Barlow) reported@virginmedia I'm told there is an outage but I don't know anyone else affected near me. On your website it says there are no issues in my area. I'm receiving no updates and have rang seven times, on hold sometimes for hours. How can this take so long? Why isn't it being fixed?