Virgin Media

Virgin Media Outage Report in Kingston St Mary, Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingston St Mary, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingston St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingston St Mary, Somerset, England 01/09/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingston St Mary, England

Latest outage, problems and issue reports in Kingston St Mary and nearby locations:

  • robnitm Rob Baker (@robnitm) reported from Kingston St Mary, England

    @julieo25 @virginmedia I’ve been on EE for three or four years. No trouble and a load of free data for my phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 5Serendipity_ seren (@5Serendipity_) reported

    @SuSaeed56 @virginmedia @HyperopticCS Thank you SO MUCH for this advice. They called me today after I emailed them! I’m so shocked I fell off my chair. They were very apologetic and wanted to help but I told them too late / so contract cancelled and now I’m freeeeeeee!!!

  • Gibbo1888 Greg Gibbs (@Gibbo1888) reported

    @BBCiPlayer @virginmedia is there an issue as I can't get the iplayer to work on our TV via the app on the virgin box? Thanks

  • JohnGib49909576 John Gibson (@JohnGib49909576) reported

    @virginmedia I rather my problem went away then so would i. I had a wed chat offer yesterday but it didnt happen , yet another fail. I take it your shift has or is about to end. Mine goes on

  • weezerj Louisa (@weezerj) reported

    @virginmedia can anyone please help, going round in circles trying to log in to my account before my bill goes through the roof and my accounts not being recognised 😭

  • liezel_t ☆ Liezel ☆ (@liezel_t) reported

    @virginmedia They were late. And were unable to fix it so another day no service. I'll go online and submit the complaint there after whatever happens tomorrow, the issue the engineer said is exactly what I thought, the same issue as previously which was not resolved 🙄

  • 1970_dave Dave Searle (@1970_dave) reported

    @virginmedia Both. My wife was on the phone for an hour and 20 minutes. Eventually got a resolution hopefully but we thought that the previous 2x. Altogether probably been on the phone over 3 hours. Biggest issue is language barrier. Truly horrendous.

  • JohnGib49909576 John Gibson (@JohnGib49909576) reported

    @virginmedia A member I thought you said you. That part of the problem no ownership no continuity

  • SteDellOrco Stefano Dell'Orco (@SteDellOrco) reported

    @virginmedia 15 days without internet is a stupid huge outage and not a minor issue in the area. I should have received a prompt communication about this for the price I pay. You just don't care, and won't even compensate, I am pretty sure you'll find a work around.

  • Mentasrose Alex (@Mentasrose) reported

    @virginmedia Well the system goes down randomly, It didn't go down when he was there but this evening we've had 6 outages of different lengths where as before it was like twice a day. Was told it should all be fine now and its so much worse.

  • Britspiers B S-K (@Britspiers) reported

    @virginmedia Have now gone back to @SkyHelpTeam quality service. @virginmedia utterly useless #staywithsky #skyatlantic #skybroadband