Virgin Media Outage Report in Kingston St Mary, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston St Mary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingston St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kingston St Mary, England
Latest outage, problems and issue reports in Kingston St Mary and nearby locations:
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Rob Baker
(@robnitm) reported
from
Kingston St Mary, England
@julieo25 @virginmedia I’ve been on EE for three or four years. No trouble and a load of free data for my phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GoLuckyGrace
(@GoLuckyGrace1) reported
@virginmedia I’ve have complaints with Virgin & Yodel and nothing has been done. You have all my details, tracking tells me nothing. It’s down to both Virgin & Yodel to sort and get story straight. I’m not lifting one more finger to get this rectified. Spent 4 days doing so. It’s Exhausting.
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scouse sense
(@scousegranny) reported
@virginmedia You have totally missed the point. I am the one making calls, messaging etc as you keep asking me to make payments on an account that is closed. The account was closed on 31/01/2022 yet you keep asking for money Why? last complaint ref C-230322917 made today
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Keith Short
(@Keiths1987) reported
@virginmedia How is £38 a month difference between a new customer over existing in line with Industry standards it's plain and simple robbery. Which is £684 more than new customer over 18 months. Loyal customer mean nothing.
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Lauren Mitchener
(@laurens430) reported
@virginmedia They just say it’s a ‘construction issue’ but it’s already been delayed once before this. I think I might just cancel the whole order and go elsewhere tbh. It’s not worth the unpredictability of it as I need broadband today aka the day it was meant to be done
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Steveo
(@Steveo111078) reported
@virginmedia It's generally wherever I go unless on wifi it's practically pointless trying to load anything service used to be great don't know what's going on now
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asia
(@_seasoning) reported
@virginmedia There isn’t a complaint button to choose nor is there one to choose to talk to customer service team directly. The one time I was redirected it told me on the line it’s a premium number and to ring back on the number you just gave me before disconnecting the call
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Shane Bradley
(@Shanebradley96) reported
@virginmedia I order broadband and phone over the phone but the guy took my email address down wrong
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Amanda Dockery
(@amandaJdockery) reported
@virginmedia Find it absolutely disappointing that you have been ignoring my emails and especially that I am no longer a Media customer. I still have not received any refund cheques and also a reply concerning the refund for the services that you have charged for when shouldn't
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AF.
(@ace2k7) reported
@virginmedia Hi, I did try the phone number yesterday and was told it would be resolved by today 12pm. It’s still not fixed and now the resolution date has changed to tomorrow. Is there anyway of finding out what is going on?? The line has been down for 40 hours now and WFH is impossible
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Vicky Harris
(@VictoriaLeanne2) reported
@virginmedia Absolutely shocking customer service! I’ve spent 30 mins talking to 2 people and still haven’t got the answer to the question i asked! I have NEVER experienced anything as bad as this yet you charge your customers astronomical amounts for your faulty services! 🤬