Virgin Media Outage Report in Kingston St Mary, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston St Mary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingston St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kingston St Mary, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bridgwater.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgwater |
Internet | |
| Bridgwater |
Internet | |
| Taunton |
Wi-fi | |
| Bridgwater |
Internet | |
| Bridgwater |
Internet | |
| Bridgwater |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingston St Mary, England
Latest outage, problems and issue reports in Kingston St Mary and nearby locations:
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Rob Baker
(@robnitm) reported
from
Kingston St Mary, England
@julieo25 @virginmedia I’ve been on EE for three or four years. No trouble and a load of free data for my phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael D
(@BigMoaner73) reported
@virginmedia One other suggestion was that there could be a kink in the cable and the connection is broken if any cable moves
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.
(@reeshammmm) reported
virgin media is soo bad omds
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Sam Millner
(@sdmillner) reported
@virginmedia Tried to respond, Twitter put it in a funny place, details above. Spoken to every department, had an engineer out, no one seems to be able to resolve the issue. It’s getting ridiculous and it doesn’t seem to be possible to escalate
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Lee
(@Leod_UK) reported
@virginmedia Thing is I already had that, I had 2 Tivo V6s but they insisted on sending the new boxes rather than upgrading the existing ones and now won't provide any support. Submitted a formal complaint but had no response from that so far. Really poor service.
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G
(@ritson83) reported
4 hours no tv or internet no updates pretty shocking customer service. 2020 and I’m watching tv through a plug in Antenna 😡🤬 @virginmedia #virginmediadown #Wasteofmoney
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Gerry
(@Gerry75610890) reported
@virginmedia @virginmedia I moved property come over to Virgin media after them offering me same deals another provider was offering. The whole experience has been awful. On installation day the engineer come with the wrong remotes for my box. The package I discussed was wrong
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WeWillWinWWFC
(@WeWillWinWWFC) reported
@virginmedia No I am talking about a problem I had weeks ago when I couldn't get through to your CS operators. I had to try and figure it out for myself but unsuccessful. Eventually the V+ Box started to work again. Please look into that call back code please. It will help customers+operators
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Matt Rebus
(@RebusMatt) reported
@virginmedia No issues in my area. I will continue to hold... :(
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Lee
(@Leod_UK) reported
@virginmedia It just seems like such an obvious feature, pausing TV? Why would you not fully support that on a new solution in 2020?? Crazy.
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Alli* 🤜🏼🤛🏼
(@HacktoFlack) reported
@virginmedia Thanks. Just so we’re all clear then: I can’t reach anyone on the phone; I can’t reach anyone on the app chat or the website; no one responds to my complaints via the hub; & your social media people can’t pass on requests for help to customer service. Very helpful. 👏🏼👏🏼👏🏼