Virgin Media Outage Report in Ballycastle, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballycastle, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballycastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballycastle, Northern Ireland
Latest outage, problems and issue reports in Ballycastle and nearby locations:
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia 56 days with no broadband and no help or communication. Well done @virginmedia you've really confirmed your status as the worst customer service possible.
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia No. I have had no information at all. Hours of 'customer service' interaction resulted in being told it has been delayed again. I shouldn't have to do this. YOU should be keeping me informed. Three months with no broadband is not good enough.
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@Hash1981 @virginmedia @Ofcom You too? It's been going on since 26 June for me. Absolutely appalling. I wouldn't even call it customer service. I've wasted hours of my life.
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia I've wasted hours of my life being hoodwinked by your 'customer service'. So I'm just going to keep pestering on twitter. It might be a grim warning so others don't have to go through it. I want someone to contact me and to resolve this issue. It's not that difficult.
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia Got a text saying you've been trying to get in touch with me. You haven't. Asked to call 150 where I would be prioritised to your specialist resolve team. I wasn't. Apparently, my tweets are damaging your brand. Not your lies or my service being down for 2 months.
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia What? Feel free to provide me with the service I'm paying for and compensate me for the hours it's taken to get the minimum of information from you. But I don't suppose that will happen. Just like the reconnection of my services.
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia I didn't have a webchat. There hasn't been a resolution. 58 days with no broadband, no help, no explanation. Slow handclap to you. These tweets aren't damaging your brand. Your 'customer service' is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@Claire6102) reported
@DMC_1878 @virginmedia Same problem, literally just happened again. Known issue??
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Laura Cooksey
(@LauraCooksey84) reported
@virginmedia I’m actually upset to be sharing this. As a family of key workers working from home with 2 children home schooling I have just been informed of an outage in my area which won’t be fixed until 23/02 and there is nothing you can do? How to make a tough job tougher 😢
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Adrian
(@adrian03272809) reported
@virginmedia broadband service looks to be down again. Reading (area reference 3). This has to be the 3rd outage in as many weeks. Any ideas if VM are aware of a fault?
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Steven Robinson
(@scrabsy) reported
So less than 1 week after signing up to @virginmedia my new land line number has found its way to scammers. Im not saying someone is profiting from selling on newly registered numbers but its very strange! Especially since i have never given this number out to anyone.
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Lgmars
(@lee1988mars) reported
@virginmedia why have I spent over 2 hours on the phone waiting for you to answer the phone so I can cancel the services ******* useless this company no one should be joining no wonder your having to drop your prices
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Terry Carney 👋
(@SalesRemedy) reported
@virginmedia Are you joking? The worst WiFi supplier ever. I pay you too much and receive rubbish service at every level. You can’t even take calls you’re so busy dealing with complaints no doubt!
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Nikhil Malhotra
(@Malhotra_29) reported
@virginmedia I'm having constant issues with my internet, no-one picks up the phone and then I cannot even register to make a new account as that does not work either... Can you help???
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GlitterMermaid
(@GlitterMermaid3) reported
@virginmedia Everything the problem is on your end this has been for months! Please take accountability on your end please! This is obviously an issue that needs too be dealt with by an engineer as its a fault with the lime
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia As slow as your broadband speed
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Claire
(@Claire6102) reported
@virginmedia Is there a known issue with boxes resetting several times a day? Could it be a setting on the box? About 8.20, 13.50 and again in the afternoon the WiFi box resets. We’ve only had it in a few weeks, rest of the time there’s no issue. Can anyone help??