Virgin Media Outage Report in Ballycastle, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballycastle, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballycastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballycastle, Northern Ireland
Latest outage, problems and issue reports in Ballycastle and nearby locations:
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia I didn't have a webchat. There hasn't been a resolution. 58 days with no broadband, no help, no explanation. Slow handclap to you. These tweets aren't damaging your brand. Your 'customer service' is.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@Hash1981 @virginmedia @Ofcom You too? It's been going on since 26 June for me. Absolutely appalling. I wouldn't even call it customer service. I've wasted hours of my life.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia Got a text saying you've been trying to get in touch with me. You haven't. Asked to call 150 where I would be prioritised to your specialist resolve team. I wasn't. Apparently, my tweets are damaging your brand. Not your lies or my service being down for 2 months.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia Absolutely nothing was resolved. An email was sent to some tech guys saying I was damaging the brand by tweeting about it. If you're worried about brand damage, wouldn't it be better to fix my broadband after 58 days of no service?
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia No. I have had no information at all. Hours of 'customer service' interaction resulted in being told it has been delayed again. I shouldn't have to do this. YOU should be keeping me informed. Three months with no broadband is not good enough.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia I've wasted hours of my life being hoodwinked by your 'customer service'. So I'm just going to keep pestering on twitter. It might be a grim warning so others don't have to go through it. I want someone to contact me and to resolve this issue. It's not that difficult.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia What? Feel free to provide me with the service I'm paying for and compensate me for the hours it's taken to get the minimum of information from you. But I don't suppose that will happen. Just like the reconnection of my services.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia Email, call, write me a letter ... you're a communication company. Or just, you know, cut and paste your resolution right here. I'm intrigued.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia I have a full time job. I don't have time for any more of your lies. I don't want to discuss it. I am beyond that. I just want it fixed. All I can do is continue to expose your incompetence on twitter until you resolve the problem.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia 56 days with no broadband and no help or communication. Well done @virginmedia you've really confirmed your status as the worst customer service possible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr Fox
(@DrNFox) reported
@virginmedia 3/6 zero info or advice. I have to phone help from call centre based abroad- have done this 6 or 7 times - only info I ever get on cable guys is “a work order has been made for a date” - normally they simply do not turn up and they NEVER
-
Gareth McCullough
(@Gareth_Mc) reported
Think I have had the worst customer service that I have ever experienced with @virginmedia absolutely shocking.
-
Dr Fox
(@DrNFox) reported
@virginmedia 2/6 in road. Two visits by cable contractors - last visit to complete new cable to house was 28.07.22 - since then no service at all now including no internet - engineers have no idea what the cable guys are doing so they just take off with
-
annie
(@aanniebananie) reported
@virginmedia online it says there’s no issue in my area but when we call it says there is, can you confirm this and tell me when it’ll be fixed?
-
Jason Kneen
(@jasonkneen) reported
@virginmedia no — but then it never does until hours later when I’ve been banging on about issues for hours
-
Ian Hunter 😻 🐈 💙
(@IanHunter3007) reported
@virginmedia No I haven't, I know the cables are all tight, as I've already checked this, the cable between your hub and my router is CAT7, so way overspec. The devices that are hardwired in the house are on a gigabit network. The problem is as always the Virgin Media network! 😠
-
Sharon Hills 💗
(@Gertie58) reported
@virginmedia Lip service yet again. Why didn't they fix the issue last time. Same old, same old...
-
Lep
(@xLepebble) reported
@virginmedia I've been asleep so I haven't got a clue. Don't think its been down though
-
N
(@N28197454) reported
@virginmedia You delivered the wrong iPhone and a host of other service failures.
-
Caroline Fawell
(@Carolinefawell) reported
@virginmedia our broadband has gone down for the majority of our estate (2nd time in a week) yet your service status shows nothing wrong. Please look into this urgently as the majority of us are attempting to work from home!