Virgin Media Outage Report in Ballycastle, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballycastle, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballycastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballycastle, Northern Ireland
Latest outage, problems and issue reports in Ballycastle and nearby locations:
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia 56 days with no broadband and no help or communication. Well done @virginmedia you've really confirmed your status as the worst customer service possible.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia I've wasted hours of my life being hoodwinked by your 'customer service'. So I'm just going to keep pestering on twitter. It might be a grim warning so others don't have to go through it. I want someone to contact me and to resolve this issue. It's not that difficult.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia No. I have had no information at all. Hours of 'customer service' interaction resulted in being told it has been delayed again. I shouldn't have to do this. YOU should be keeping me informed. Three months with no broadband is not good enough.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia What? Feel free to provide me with the service I'm paying for and compensate me for the hours it's taken to get the minimum of information from you. But I don't suppose that will happen. Just like the reconnection of my services.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
say | sunaina
(@itsmesay20) reported
@virginmedia I have also been on hold for almost 1 hour to your 'fantastic' customer service! They pass me round like a yo-yo!!
-
EUGENE the Piglet
(@olddiesel) reported
I see SIPTU are talking about industrial action for ambulance staff... Was on Virgin media news earlier.... 1) the two people interviewed did well.... Points well made.... 2) I support industrial action if it happens. Need big change. 3) Stephen Donnelly is some spoofer
-
James Becker
(@JimBeeUK) reported
@virginmedia @Maggotlaw What no, what’s wrong, how can we keep you as a customer just here’s the address, well that says it all really!! How to keep customers and influence them! Not!
-
Ian McWilliams
(@macaz1977) reported
@virginmedia I can’t. You have disconnected my sim. I have access to a computer but the bot is asking me to call your customer services. I’ve had enough of this now.
-
Bigwows is elsewhere too (🦣🏴)💚🤍💜
(@bigwows) reported
@virginmedia All day? Including 36 minutes and counting on hold on a Friday evening? I'm sure most folk have better things to do. Somehow I doubt texting and saying cancel x account with immediate effect will have the desired result.
-
copy by kay
(@KayWorboys) reported
@virginmedia I’m leaving, and want to be sure you know that and cancel MixTV, for which you want to charge over £40 a month. I’ve had 3 sales calls today but no human wants to speak to me about cancelling
-
Peter Hammond
(@peterhammond127) reported
Great service from @virginmedia today to upgrade @VirginMedia_TV package.
-
Gaz Leigh
(@thegazleigh) reported
@itsmesay20 @virginmedia It’s a joke isn’t it! Then when you try to use another point of contact and not waste your time on queues they can offer literally 0 help 🙃 despite being part of the same company 👌🏻
-
Steve....Slava Ukraini 💔 🇺🇦
(@Jivebunny102) reported
@virginmedia I did call but get no sense, your customer service is shocking, I think they need some training, and its not me saying it,read your 1000,s of tweets like I just did
-
Dyer
(@ZeusDyer) reported
@virginmedia It's not really anything to do with feeling one way or another. The FACT is I can't even get a basic service from you, and the solution offered is to spend another £8 per month. Scandalous really. I'm trying to cancel my contract but it seems I'm trapped.