Virgin Media

Virgin Media Outage Report in Aviemore, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aviemore, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aviemore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aviemore, Highland, Scotland 12/13/2024 21:05

December 13: Problems at Virgin Media

Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aviemore, Scotland

Latest outage, problems and issue reports in Aviemore and nearby locations:

  • coolkitten29 AMES (@coolkitten29) reported from Grantown on Spey, Scotland

    @SaxonKate @virginmedia @bt_uk Good luck with leaving bt they are awful. Worst company ever. Plusnet are the best I’ve found. I’m on their unlimited fibre extra broadband at £26.99 a month and they are great.I also got cashback by going through topcashback.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dixonrussell Russell Dixon (@dixonrussell) reported

    @virginmedia I'm fairly confident I'd not have an issue installing one myself. Can I not purchase the appropriate length? Your sales-rep on the phone asked if we need a longer cable but it was rushed and we didn't know...if a longer cable was offered, can we not just have that???

  • StephenOld Sir Stephen Old Bart #LoyalSubjectOfThePinguwalda (@StephenOld) reported

    @KatTrimble It is no better with Virgin Media. I tried to switch to BT once because the customer service is so bad. Neither VM or BT really helped me with the switch so I gave up.

  • SamChisman Sam Chisman (@SamChisman) reported

    Your customer service is terrible, you should have informed me. As I do not know when you cut me off @virginmedia, or what calls have been missed, what is the likelihood that you refund me the landline charge from when YOU cut me off? (3/3) #ofcom

  • MerlesHat Merle (@MerlesHat) reported

    Anyone else NOT been notified of the price rise by @virginmedia ? Still waiting for Someone to call me back regarding my complaint after speaking to OfCom. Second year I've been lied to and after they said that my bill would stay the same price until end of contract 😡

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    @virginmedia I tried that. I ended up on a text conversation, then on a whatsapp chat. Eventually, after 6 hours of try & endless repetitions, I finally got someone to cancel my contract. What a nightmare, what a waste of time.

  • daddydikko Paul Dixon (@daddydikko) reported

    @virginmedia The TV service an engineer came today 2 hours later broken again, then passed from pillar to post on multiple calls

  • davidallevy David Levy (@davidallevy) reported

    @virginmedia Thank you. But removing email access and saying the IT team will be in touch within 5 working days is not ok.....Do you or @Ofcom regard this as an acceptable level of service?

  • howdo01 Jonathan H (@howdo01) reported

    @MSE_Deals Hi Team ,could you warn customers that Virgin Media Volt O2 is miss sold, as I just had to cancel it because I was billed by O2, even though I was told it would be coming out of my monthly bill with VM.

  • AndyBorrie Andy Borrie (@AndyBorrie) reported

    @virginmedia Sorry, you can also complain via webform but only if you have one complaint at a time. You really aren't interested in your customers are you.

  • leAlexBourgeois Alex Bourgeois (@leAlexBourgeois) reported

    @virginmedia our internet hasn't been working for over 48 hours. I'm in BN3 - please can you help as it is impacting my work very badly