Virgin Media

Virgin Media Outage Report in Annan, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Annan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Annan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Annan, Dumfries and Galloway, Scotland 12/15/2024 10:40

December 15: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EmoViking_ jordan meadows (@EmoViking_) reported

    I pay a stupid amount for my internet just for it to blackout, do better @virginmedia else I'm going to start looking for different options.

  • martinhales99 Martin Hales (@martinhales99) reported

    @LittleK8TG @virginmedia Much better than the service checker.

  • nwrees Nigel Rees (@nwrees) reported

    @virginmedia broadband business 350mb down since 1230 ish Saturday night. When I check with 4G it says no problems. WTF how can you not know when a router fails a whole city, come on virgin this is rubbish communication

  • AnneSobreizh AnneSo (@AnneSobreizh) reported

    @stevebananer @virginmedia this is general problem, don't loose your time

  • PeteinExeter Peter Miller (@PeteinExeter) reported

    @virginmedia the worse service providers ever!!

  • CouchPotatoUK Wesley Hammer ⚒️ (@CouchPotatoUK) reported from Romford, England

    @virginmedia for a media company that sells amazing broadband, your website is terrible. Just goes in circles, doesn't let you change packages online. Terrible.

  • WaterInMyOtter WaterInMyOtter (@WaterInMyOtter) reported

    Only thing worse than @virginmedia’s broadband is their customer service. Zero communication, service checker says everything is fine. A simple “We’re aware of a problem and are working on it” would go a long way.

  • PHJ_MGF Paul Jones (@PHJ_MGF) reported

    @virginmedia @MikeLiddle2 You provide a service really? Which 5 minutes of the day are you actually contactable then? Every time I have an issue there is never anyone about to deal with it, you say you're closed or never respond to messages or tweets to @virginmedia so what magical way do we use?

  • AndKeyham Admiral is Back (@AndKeyham) reported

    @virginmedia we have a total loss of Internet and TV and landlines at Pl22ae. It says no service problems but flashing green light. Have son with special needs no central heating as controlled by Hive. Need help

  • Lee79324666 Lee (@Lee79324666) reported

    @virginmedia Entire service seems to down, online service sites show huge issues yet online @ virgin media you are showing nothing??