Virgin Media Outage Report in Portland, Dorset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Portland, England
Latest outage, problems and issue reports in Portland and nearby locations:
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Neil Johnston
(@Neil_J74) reported
from
Dorchester, England
@virginmedia you guys seriously need to improve customer service for UK mobiles. Can’t access or reset password to online account, long wait for customer service on phone and incorrect information being given to me.
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Neil Johnston
(@Neil_J74) reported
from
Dorchester, England
@virginmedia Can’t access my online account. Have tried on 3 different devices. Doesn’t recognise my username (email) or password. Won’t accept password reset and have been told I’m using correct login. Also want to have ihone unlocked, and was told it is by agent. It isn’t.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tellin all y'all it's a cabotage
(@bradbradbrad18) reported
@virginmedia A very helpful reply. Is this still scheduled to be repaired by the given date? Impossible to speak to a human on your helplines. Who do I speak to about account credit for this appalling service?
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Jack Edwards
(@jackedwards77) reported
@virginmedia No network issue found it says. I’ve already been through all this. As I said previously a new hub was meant to be with me on Monday. As I said I work from home and the inconvenience this has caused has been a nightmare.
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Jay Mcfadyen
(@StreetJewelsCo) reported
@virginmedia Yes the signal just doesn’t reach upstairs much
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Meh
(@Jockavelli) reported
@virginmedia Can’t call back for a complaint but can call when we cancel, yeah very good. Thank god I’m in my 14day cool off period & the fact the contract isn’t being met.
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Duncan Waugh
(@waughzone) reported
@virginmedia Yesterday. I need both to assess whether VM can provide what I need. Looks like I’ll have to cancel the contract without ever finding out. Unfortunately, every VM operator has promised things that haven’t been delivered.
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Paul goodjohn
(@Paulgoodjohn1) reported
@virginmedia Thanks I’ve been a loyal customer for over 10 years and moved home taking virgin with me but when this gets sorted and I have some broadband service Ill consider other options of supply. Being disabled and limited mobility it’s hard with no tv ,broadband or home phone
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Avi
(@igottimefodat) reported
@virginmedia Things are ok. Still having issues with coverage in the home, especially working from home. We have explained the situation multiple times with no resolution or booster option :/
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Paul goodjohn
(@Paulgoodjohn1) reported
@virginmedia Thank you very much for your swift reply I’ll write a letter detailing all the problems and the lack of help from your customer care team been nearly a month now with no service all I get is excuses and false information. it’s not worth ringing virgin as I get the same run around
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Yasemin Kay Allen
(@yasmeister) reported
@virginmedia I’d like to speak to someone over the phone as the issue is too long winded to break down into 140 characters. My requests for calls were never returned despite logging several complaints.
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Theresa Parker
(@terrypark45) reported
@virginmedia please help me ...I have been advised by o2 to contact u this way..I have broadband with u and was moving my phone line from o2 to u ..the sim card u sent me on Monday was faulty and u assured me that my new phone service would not be cut off from o2 till the virgin