Virgin Media

Virgin Media Outage Report in Dorchester, Dorset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dorchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dorchester, Dorset, England 05/06/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dorchester, England

Latest outage, problems and issue reports in Dorchester and nearby locations:

  • Neil_J74 Neil Johnston (@Neil_J74) reported from Dorchester, England

    @virginmedia Can’t access my online account. Have tried on 3 different devices. Doesn’t recognise my username (email) or password. Won’t accept password reset and have been told I’m using correct login. Also want to have ihone unlocked, and was told it is by agent. It isn’t.

  • Neil_J74 Neil Johnston (@Neil_J74) reported from Dorchester, England

    @virginmedia you guys seriously need to improve customer service for UK mobiles. Can’t access or reset password to online account, long wait for customer service on phone and incorrect information being given to me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported

    @virginmedia Really!!! 3 days trying to resolve my Internet speed issue and nothing has been done. I have contacted the executive team now because nobody can be bothered to acknowledge my tweets and customer service are useless, and what makes it worse is im paying £126 a month

  • kemp_vicky Vicky (@kemp_vicky) reported

    @virginmedia Thank you. Ran the service test and still an issue so booked an engineer to come out

  • duscherer Jane Duscherer (@duscherer) reported

    @virginmedia adding to stress 2nd day of internet going down while my son in middle of mock GCSE exams online. Not impressed.

  • danfagn81 Dan (@danfagn81) reported

    @virginmedia Contacted the number and was told we won’t be back up and running until Friday 3pm so that will be 4 days without service for an entire street. Also told the engineers were in the field but nobody is in our street

  • GraemeNason Graeme Nason (@GraemeNason) reported

    @virginmedia So I finally got through to someone after 18 mins on hold. I ask to disconnect.. ok no problem it will be done in 30 days .They then say they have to speak to someone to confirm it. I am then on hold for a further 22 minutes and surprise surprise the phone goes dead .please DM me

  • Sharpy_G Sharpy (@Sharpy_G) reported

    @virginmedia I’ll go through this, again, for the umpteen time then. I am a long standing customer who no longer wishes to pay your exorbitant prices when you do better deals for new customers. I also reject your £4 a month price increase. #virginmedia #RipOffBritain

  • worldofdavem DM (@worldofdavem) reported

    @virginmedia Yes. Nothing works. It’s the line speed. 08:22am 54.7mbps down and 4.91 up. 10:22am 3.64 down and 0.00 up. Happens every working day. No change to home network. It’s your line.

  • JWellsy123 Jordan (@JWellsy123) reported

    Wonder if there’ll ever be a day when @virginmedia’s broadband doesn’t go down. Getting a bit boring now

  • max_dada Dada (@max_dada) reported

    @virginmedia how to cancel my Uk contract?? I am forced to stay in the NL (since April 2020) and cannot call 03454541111. I am quite angry that i cannot contact VIRGIN for months. HOW TO CONTACT AND CANCEL??

  • JasonTweets1980 Jason H 🍥 (@JasonTweets1980) reported

    @virginmedia I was on hold to the technical team when I cut off. Do they run diagnostics if that happens or do I need to be on the line. Still having issues.