Virgin Media Outage Report in Dorchester, Dorset, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dorchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dorchester, England
Latest outage, problems and issue reports in Dorchester and nearby locations:
-
Neil Johnston
(@Neil_J74) reported
from
Dorchester, England
@virginmedia Can’t access my online account. Have tried on 3 different devices. Doesn’t recognise my username (email) or password. Won’t accept password reset and have been told I’m using correct login. Also want to have ihone unlocked, and was told it is by agent. It isn’t.
-
Neil Johnston
(@Neil_J74) reported
from
Dorchester, England
@virginmedia you guys seriously need to improve customer service for UK mobiles. Can’t access or reset password to online account, long wait for customer service on phone and incorrect information being given to me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
DeborahMelbourne
(@debsmelbourne) reported
@virginmedia We have just checked this and no issues. There have been nothing but problems since we had this new hub. It’s gone off again now!
-
Jacob
(@Jacob_Quinn) reported
@virginmedia hello you gonner sort out your ****** internet or what, been down for two days?
-
james vevers
(@jvevers28) reported
@virginmedia here we go again, internet dropping off, pixelated picture on (new!) TiVo box. It’s just so poor £70 + per month is a lot of money, webpage states no problem in the area, test equipment function just whirrs round…mirror image of problem last time 🤷🤷
-
Steven Wallis
(@StevenCWallis) reported
@virginmedia During those 2 1/2 months, over about 15/20 calls. I have been lied to several times. I asked your colleague today what you have done to solve this problem over the last 2 1/2 months and they couldn’t say a damn thing. I have had 4 ticket numbers and still no update from anyone.
-
John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
-
Alan Gordon
(@alan_manu7) reported
@virginmedia I’ve had problems ever since my speed was updated by you guys. The drop outs happen on wireless
-
Alex Beech (Artful Codger)
(@SandyBeech43) reported
@virginmedia The whole of Giffnock has list service and the O2 mobile coverage is poor. The instability issues will probably have us moving supplier.
-
Eliot
(@Eliot95423854) reported
@virginmedia Also the lady we spoke to on the phone was very rude and didn’t let me finish and explain what I had to say before she started talking over me, and tbf the whole experience and way I was dealt with was poor, we have been with virgin for many years now and I will safely say we
-
Eliot
(@Eliot95423854) reported
@virginmedia That we pay a lot for our total package and the customer service and service in general from virgin media has been very poor
-
Adam Marshall
(@charmer1881) reported
@virginmedia No these are elderly parents and it may have been the pods they were wanting. What they do need is a call from Virgin, not a promise of a call many a time and no one phones. Please can you message me a contact they can speak to directly in the UK as they are in need of help