Virgin Media Outage Report in Dorchester, Dorset, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Dorchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 22: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (54%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Community Discussion

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Virgin Media Issues Reports Near Dorchester, England

Latest outage, problems and issue reports in Dorchester and nearby locations:

• Neil Johnston (@Neil_J74) reported 4 years ago from Dorchester, England

  @virginmedia Can’t access my online account. Have tried on 3 different devices. Doesn’t recognise my username (email) or password. Won’t accept password reset and have been told I’m using correct login. Also want to have ihone unlocked, and was told it is by agent. It isn’t.

• Neil Johnston (@Neil_J74) reported 4 years ago from Dorchester, England

  @virginmedia you guys seriously need to improve customer service for UK mobiles. Can’t access or reset password to online account, long wait for customer service on phone and incorrect information being given to me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Mark (@markanders1) reported 10 minutes ago

  Looks like a major @virginmedia broadband service outage currently going on ?

• Roh Yakobi (@RohYakobi) reported 32 minutes ago

  @virginmedia And the complaint be dealt with by someone external?

• Tracy Wall (@TracyannWall) reported 34 minutes ago

  @bobwootton @virginmedia Good morning I’ve no services at all, says the internet is down. My upstairs tv box is working for normal tv. My downstairs box says it’s setting up channels. I’ve re booted everything twice. Tried the app and that’s saying it can’t help at this time. Please advise. I’m in Leeds

• Spookie Lamb (@Spookie_Lamb) reported 36 minutes ago

  @virginmedia 2 Days straight with no internet in the IG2 area now. You've texted me 3 different times saying "We're pleased to inform you the issue is fixed.". I go to check, it's not fixed. Deceitful. I work from home so this will interfere with my livelihood as of tomorrow.

• B o b W o o t t o n (also on BlueSkyj (@bobwootton) reported 49 minutes ago

  Looking like a fairly major @virginmedia broadband service outage today. Even the website and diagnostics aren’t functioning

• Roh Yakobi (@RohYakobi) reported 58 minutes ago

  Got to say for a millionth time, @virginmedia is awful. Just awful.

• Legal Eagle. (@ACLegalServices) reported an hour ago

  @virginmedia Had new 5 box fitted 2 weeks ago giving great results ( 135mbs) by your brilliant engineer, but service appears to drop out for a few minutes quite often. Otherwise OK.

• Farai Pfende (@FPfende) reported an hour ago

  @virginmedia I’ve sent a DM & screenshot to show you the error message I’m getting. Judging by X this is not a new problem to you as lots of people have shared same problem. I hope this means you have a ready & quick solution. Many thanks.

• Kay Thomas (@mrswoodwoose) reported 2 hours ago

  @virginmedia id like compensation for intermittent broadband. It's unfair that you expect me to put up with even worse service in order to get compensation. Luckily 8 have a work phone with @LebaraMobileUK so able to hotspot. What am I paying you for?

• Josh Hamilton (@jkhamilton22) reported 2 hours ago

  @virginmedia switched to you less than a month ago for M125 fibre. Worst internet service I've had in my house in 8 years. More drop outs in one month than I've had in the last 8 years. How do I resolve this?