Virgin Media Outage Report in Newcastle, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Mascilo
(@JessLMas) reported
So glad the YouTube Stream is now working my stream from the virgin media app was awful
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Molly R
(@Molpol) reported
In a horrible week, here's a friendly neighbourhood shoutout to every South Londoner whose @virginmedia broadband has been out for not too far off 36 hours. Everyone in our flat but the baby is jonesing for it in a way that's borderline embarrassing.
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Bus Tales NE. ♂️
(@BusTalesNE) reported
@virginmedia if there is a problem in my area (your staff told me) why is your website saying everything is good but I still have no Internet since 11am??
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Honestly @virginmedia has to be the biggest load of **** ever. We never have WiFi, even the TV that’s hooked up to the Ethernet cable isn’t working. At least once a day the WiFi drops. We live in Bristol, not the ******* outback
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FanDebbieDozy
(@FanDebbieDozy) reported
@virginmedia we have lost tv and broadband? In London SW9. My neighbour rang yesterday and was told it would be up and running again by 10am this morning. Nothing yet? Any idea what the problem is?
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James
(@jibhibcrm) reported
@virginmedia Please see my other tweets. Clearly, the remote attempts being made are either further causing issues on the line or are not working given the fact they have not been able to identify the issue. I’ve already raised a complaint, but that doesn’t change the position I’m in does it.
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Phil Cripps
(@phil_cripps) reported
@virginmedia Hi for the last 12 weeks now I have been phoning customer care for issues to my on demand and blocking out of signal on my TV package I have phoned at least 15 times now that is over 19 hours hanging on the phone and getting frustrated and still the issue is not rectified
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mb
(@mb_gohard) reported
@virginmedia fix ur ******* network
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Rick
(@RickC45h) reported
@virginmedia still waiting for a response. Customer service in any form is quite frankly awful.
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Will
(@JesterinBlack) reported
@virginmedia Well...issues again with broadband, service status keeps saying an engineer is working on it but haven't seen any sign of the engineer at the connection box over the last 24hrs+. Last time I had my service cut due to VM deciding to connect another customer and give them my line