Virgin Media Outage Report in Y Felinheli, Gwynedd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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a n n a
(@annajenhuws) reported
from
Y Felinheli, Wales
@virginmedia I’ve been trying to cancel my broadband for over a month but can’t get through to anyone & I’ve been sent a bill to an address no longer occupied
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jon brooker
(@jonbrooker1) reported
from
Llangefni, Wales
@virginmedia In total I spoke to 17 people and the call lasted 4.5 hours, so no I am not happy. An engineer came out and replaced the HUB 4 with another one, that is still worse than the HUB 3, overall still a terrible experience for a long standing Customer.
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colin forbes
(@Lee_Dsu) reported
from
Penmaenmawr, Wales
@virginmedia Does anyone in your company care. Still having **** connection and I think you've used all the excuses available but I'm sure you'll pull one out of the hat....
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Bull Gates
(@_SheikYerbouti) reported
from
Tyn-y-Gongl, Wales
Iwobi is like Virgin Media. Seemed like a good idea at first but he seems to stop working every 10 minutes and is slow as ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rhiannon
(@Rhi_Raspberry) reported
@virginmedia Yes and it said that there were no issues in the local area. My service came back at around midday. However that's a day and a half without service.
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Gavin Walton
(@Gavwalton) reported
@virginmedia Have never been given a ref number , have never been contacted by any member of you team. No connection at all since June 16th no engineer have been out nothing , very disappointed
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Jan 🇺🇦🌻
(@Jan__Douglas) reported
@virginmedia is there a problem with landlines in HP4 area? Can’t make or receive calls, service status says no problems. Also can’t report on your website as I get error message when I try to report.
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Chris Dixon
(@chris_ian_dixon) reported
@virginmedia any idea what’s wrong with broadband in AL4. Broadband up and down.
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getting bricksplained by dr bussy
(@OKaysional) reported
@virginmedia A company that makes £300+ million yearly profit but only compensates after 2 full days outage when lots of people rely on internet daily, hour to hour. Woof Sorry to the minimum wage workers having to deal with us complaining, know its not ur guys fault
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Danny Wootton
(@dannyb0y1969) reported
from
Crawley, England
@virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.
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Natasha ☾ 🤎
(@tasha_f_b) reported
@virginmedia Pics below of tv & lights on boxes. This is so unacceptable! Service check thinks nothing is wrong(same thing happened for last 2 days) then 20 mins later says there is a fault
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ThirdEyeWide
(@awakeandready7) reported
@virginmedia I have submitted 4 complaints in the past few weeks, only the first one was responded to. I made them via web form. I have rung the technical teams umpteen times. They are sending out another technician but not until Friday. But we WFH and cannot work with such unstable internet!
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Matt Hodges-Long
(@MattHodgesLong) reported
@virginmedia It was lovely having the service back whilst we were asleep. It’s now gone again and we are rebooting the router. How is anyone supposed to rely on @virginmedia?
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Dawn Heskett
(@heskett_dawn) reported
@virginmedia @Rich905696811 Our internet is absolutely awful 3 hours just buffering last night and no alexia again this morning.