Virgin Media Outage Report in Y Felinheli, Gwynedd, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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Bull Gates
(@_SheikYerbouti) reported
from
Tyn-y-Gongl, Wales
Iwobi is like Virgin Media. Seemed like a good idea at first but he seems to stop working every 10 minutes and is slow as ****.
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colin forbes
(@Lee_Dsu) reported
from
Penmaenmawr, Wales
@virginmedia Does anyone in your company care. Still having **** connection and I think you've used all the excuses available but I'm sure you'll pull one out of the hat....
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jon brooker
(@jonbrooker1) reported
from
Llangefni, Wales
@virginmedia In total I spoke to 17 people and the call lasted 4.5 hours, so no I am not happy. An engineer came out and replaced the HUB 4 with another one, that is still worse than the HUB 3, overall still a terrible experience for a long standing Customer.
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a n n a
(@annajenhuws) reported
from
Y Felinheli, Wales
@virginmedia I’ve been trying to cancel my broadband for over a month but can’t get through to anyone & I’ve been sent a bill to an address no longer occupied
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Tillman
(@DJTillz) reported
@virginmedia Just received a call, hopefully this will be problem solved. Thanks
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Tessa Reed
(@Reed1998Tessa) reported
@virginmedia shocking increase of prices received today. Been on the phone waiting for half an hour (so far) as we spoke to someone who can't help. Puts us through saying they are extremely busy, and yes in a queue. But need to speak to someone NOW @virginmedia
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Lyndsey Flenley
(@lyndseymanderso) reported
@virginmedia Seriously!? You can't keep the broadband service running for 24 hours and you want to increase your prices!?
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G R A H A M
(@___GJS___) reported
@virginmedia Upgraded tv and wifi, install on the 22/1/22, no wifi router, chase today an hour on a call and still no resolution and cust service reps that were awful
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A7MAGGEDON
(@reala7maggedon) reported
@virginmedia really is useless, wifi can't stay on for more than 30 minutes, and even when it comes on it fluctuates nonstop, and all they can come up with is extenders that doesn't do ****, and telling you to restart your router, which doesn't change ****. Wouldn't reccomend. :)
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Sean
(@Sean_Classic) reported
@virginhelp @virginmedia I've already messaged them twice and they won't reply. I've also been on the phone for over an hour with no reply. And gone on live chat speaking to a bot who told me it would take 4 hours for a human to contact me. Such a terrible service. What am I paying for?
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Sean
(@Sean_Classic) reported
@virginmedia @virginhelp Call times are high?? Spending over an hour trying to get through is an absolute disgrace. All I want to do is contact a human. And you've got the check to increase my bill by over £5 and for what? A crappy service and terrible customer service by inept and useless staff.
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andyspudda
(@AndySpudda) reported
@virginmedia A decent spec pc, a mid range phone, an up to date smart TV and all other modern devices. Router is crap, give us a hub 4 at least? 3 year servant begging!
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Eddy Leviten 💙
(@eddylev) reported
@virginmedia Internet is down. Your call centre said it was the hub but then said it was the local issue. It’s now been off since MONDAY!
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Paul Barnes
(@PaulBar45998969) reported
@virginmedia so you increase prices and say I can cancel my contract. When I ring you say you can't answer the phone because of demand. Are you surprised? Bet things don't get back to normal until the months grace period has expired.