Virgin Media Outage Report in Y Felinheli, Gwynedd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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jon brooker
(@jonbrooker1) reported
from
Llangefni, Wales
@virginmedia In total I spoke to 17 people and the call lasted 4.5 hours, so no I am not happy. An engineer came out and replaced the HUB 4 with another one, that is still worse than the HUB 3, overall still a terrible experience for a long standing Customer.
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a n n a
(@annajenhuws) reported
from
Y Felinheli, Wales
@virginmedia I’ve been trying to cancel my broadband for over a month but can’t get through to anyone & I’ve been sent a bill to an address no longer occupied
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Bull Gates
(@_SheikYerbouti) reported
from
Tyn-y-Gongl, Wales
Iwobi is like Virgin Media. Seemed like a good idea at first but he seems to stop working every 10 minutes and is slow as ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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twentythreeskidoo
(@20threeskidooo) reported
@virginmedia why have you left my 84 year old partially sighted mother with no landline and no emergency alarm after your engineer failed to show to connect your new phone fibre connector. And your call centre are just not interested.
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Alan Astbury
(@AlanRenza) reported
Anyone else in the belfast area lost @virginmedia connection? I know the UK is down or adding issues pretty much from other tweets.
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Sean Lynn
(@seanlynnok) reported
In case you're feeling too optimistic right now, might I suggest trying to submit a simple complaint to @virginmedia about their overcharging. That'll destroy your faith in humanity and, quite possibly, your sanity.
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Natalie Kiernan
(@natskiernan) reported
@virginmedia - have been told for the past 2 weeks that someone would come and install cables for internet but it gets rescheduled everyday, can someone please help on this. We're currently being charged without receiving any internet.
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Mark Gibbons
(@mgne71) reported
@virginmedia £85 Virgin Media and £27.92 O2 is what I'm paying at present, still have both service but my agreed £2.92 discount from Virgin Media Retentions has never been applied, hope that's better explained 👌
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Anthony McGuire
(@antmcguire) reported
@Nelza82 @virginmedia redic init. literally put at the bottom of the email if i was a new customer i could get the same package for £25. not sure you can leave and rejoin without a break in service.
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Kris Sladewski
(@krissladewski) reported
@virginmedia Sure, I called Virgin Mobile yesterday and upgraded my contact and since then I can’t get signal, connect to data or do anything else that requires connection to the network.
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JOE Mac
(@jooemac) reported
@virginmedia Yes have an intermittent fault for last three months. 4 engineers visit the last one called the network engineer out and between them they are certain I need a re pool. This was to be carried out this morning as per a text on the 25/11/22 from the engineer. No one came I called c
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JOE Mac
(@jooemac) reported
@virginmedia I called Customer service said they could see I needed new fibre but they can’t order it. Need an engineer to authorise. I#My case is in a holding pool and could I not contact the engineer who texted me