Virgin Media

Virgin Media Outage Report in Y Felinheli, Gwynedd, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Y Felinheli, Gwynedd, Wales 08/20/2025 14:10

August 20: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Y Felinheli, Gwynedd, Wales

The most recent Virgin Media outage reports came from the following cities: Bangor.

Loading map, please wait...
City Problem Type Report Time
United KingdomBangor Internet
United KingdomCaernarfon Total Blackout
United KingdomBangor E-mail
United KingdomBangor E-mail
United KingdomCaernarfon Internet
United KingdomBangor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • annajenhuws a n n a (@annajenhuws) reported from Y Felinheli, Wales

    @virginmedia I’ve been trying to cancel my broadband for over a month but can’t get through to anyone & I’ve been sent a bill to an address no longer occupied

  • _SheikYerbouti Bull Gates (@_SheikYerbouti) reported from Tyn-y-Gongl, Wales

    Iwobi is like Virgin Media. Seemed like a good idea at first but he seems to stop working every 10 minutes and is slow as ****.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NiiLampteyShow Nii Lamptey Show #PUSB (@NiiLampteyShow) reported

    I sent a complaint in writing recorded delivery and someone called me. Because I didn't know my password they said they couldn't discuss with me but they would respond in writing. Every other dept just asked me to confirm other DPA but I @virginmedia must have their reasons 🤷

  • somedisco somedisco (@somedisco) reported

    @virginmedia @middletonhills Hi NL & Co, our landlord here in W7 2BT says you are working locally this morning which explains the outage from about 7am, have you any updates?

  • Iceman2081 Gavin 🏎🏍🎮 (@Iceman2081) reported

    @virginmedia hi is there a issue with the virgin tv go app as it is asking to upgrade to view the TV guide and watch shows thanks

  • CraigWoodroffe Craig Woodroffe (@CraigWoodroffe) reported

    @virginmedia That's not very helpful, and also I am paying for a poor service and in no way getting any value for money. So disappointing.

  • Johnson53Debbie 🌨❄️☃️Debs Geordie Johnson☃️❄️🌨 (@Johnson53Debbie) reported

    @virginmedia It seems you have been able to help but you have ended the chat WHY ?and we have no confirmation on you cancelling the contract or a transcript of the conversation Zack How will we know you have done what you say you have done ? Thanks

  • dartforddave06 Donut Dave (@dartforddave06) reported

    Hey @virginmedia, since your technician came out to do a new install, he’s disconnected my old provider, we can’t now use, u never turned up yesterday as promised. Now tell me wait until 13/5 for services. Terrible service

  • MrsLevein Sam Levein (@MrsLevein) reported

    Cancelled @virginmedia today because they wanted to double the price because the deal ran out. Double the price for the exact same service! So I'm now hunting out the best broadband deal. I love a project!

  • Syn22 D (@Syn22) reported

    @virginmedia It was manned installed, my internet works fine. It's a recent website issue I've been able to pay my bill online for months, the website redirects me to this page when I try and log in now.

  • richwill99 Ricky Wills (@richwill99) reported

    hey @virginmedia how long do I have to wait on the phone before someone answers my call? This is the 3rd day I’ve spent on hold for at least 1 hour+ without answer. No one is responding to text chat either. Is it because you know I want to cancel due to soaring price rises?

  • StarrysLive Starry (@StarrysLive) reported

    @virginmedia @virginmedia I need a technician scheduled and also I would like to change my internet as a whole and cancel this one it’s just a nightmare. Would you be able to help please?