Virgin Media Outage Report in Barrow-in-Furness District, Cumbria, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barrow-in-Furness District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barrow-in-Furness District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Barrow-in-Furness District, England
Latest outage, problems and issue reports in Barrow-in-Furness District and nearby locations:
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Daniel Law
(@DanielLaw99) reported
from
Barrow-in-Furness District, England
@virginmedia The text message person was unable to fix it so they’ve raised a ticket
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Daniel Law
(@DanielLaw99) reported
from
Barrow-in-Furness District, England
@virginmedia This chat feature is useless. Took me hours for them to send me to tech support and now they haven’t even responded in 4 hours!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Annie Paul
(@Anni3Paul) reported
@virginmedia I am very much struggling to see where the benefit is in this for the customer.
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Mark Phillips
(@markinkent) reported
@virginmedia sat on hold to speak to someone about unreliable broadband and its just silence. Is anyone coming back ? Paying for such a poor service is so frustrating
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Valerie Noonan
(@ValerieNoonan2) reported
@evelynharte @CorkCoypu @JOEdotie That's terrible in this day and age but paying for sky for tele and virgin media for broadband.Its so expensive 😳
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Katherine Allen
(@Katheri54393956) reported
@virginmedia I have been through every possible quick fix on your website, which are zero help regardless and nothing has worked or improved. I want you to organise an engineer to come to my home, and NOT a phone call, as your company cannot seem to follow through with even that !!!!
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Blackpool Rock
(@Tangerineexpat) reported
@virginmedia why do you close down the complaint when you answer? You've responded but not resolved, and won't engage via email. How can I get to the deadlock stage, when you remove the complaint from your system?!
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Joel B
(@customjay) reported
@virginmedia has an update been sent out to the Wi-Fi hubs perhaps? I’ve not had Wi-Fi issues for 5 years, now for the last 2 weeks it’s been rubbish. I’ve been getting better speed on 4G! It doesn’t look like I’m alone either! Reboot sorts it temporary, factory reset didn’t help
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Eddie Vermeer
(@Eddie_Vermeer) reported
@virginmedia Not sure what the point of calling is as no one has really helped so far. No one reads the notes on file, which when repeated back are not complete and because the issue doesn't fit with the scripts - I get passed around.
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Squonk
(@Squonk74) reported
@virginmedia Losing connection again yesterday and this morning!!!! Spoke to someone yesterday to ask if I can get a new hub to try but apparently, I won't know for a week if you can send me one. Are you sure it's not a problem at your end because I've never had all this trouble in the past.
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Mark Phillips
(@markinkent) reported
@virginmedia Intermittent - keeps failing. Problem in the area apparently but been doing it for weeks. How about reducing my bill until you fix it ?
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C4bes
(@cf55_) reported
@virginmedia must have the worst customer service ever. No technical team, no managers only apologetic customer service reps who are trained to say sorry. A communication company who is specialising in bad communication.