Vodafone outages and service status in Woodchurch, England
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- Vodafone generated 0 outage signals in the last 24 hours around Woodchurch, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Woodchurch, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Woodchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Woodchurch, England
Latest outage, problems and issue reports in Woodchurch and nearby locations:
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Chris McWilliams (@berbamcwillyz) reported from Aldington, England@MaccaFrank @VodafoneUK Terrible customer service soon as my contracts run out i will be switching aswell
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George (@ChunkDyer) reported from Sellindge, England@VodafoneUK Our broadband has been down about an how now. Ashford, Kent, TN25 area. Any idea when it will be up and running again?
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Rye & Beyond Holiday Cottages (@JacquiMaxted) reported from Camber, England@VodafoneUK I did exactly that last time when the issue began and no one came back to, so not wasting my time. I suggest you fix the glitch & compensate for poor service
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André Rebelo (@arebelo15) reported from Ashford, EnglandStill wondering when I’m actually going to get good signal 🫠 @VodafoneUK
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Jamie (@geordie_hammer_) reported from Ashford, EnglandSeriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!
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Jamie (@geordie_hammer_) reported from Ashford, EnglandApparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm
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lil em (@origemwilks) reported from Frittenden, England@VodafoneUK customer service is absolute DOG ****. Disgusted Is an understatement. @VodafoneGroup
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steve burgess (@steve69burgess) reported from Appledore, England@VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting
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clare (@clareeking21) reported from Brede, England@VodafoneUK you are the most unless provider, you should be disgusted at the way you treat your customers
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Chelseabuns&longruns (@JacquiMaxted) reported from Camber, England@VodafoneUK totally unacceptable to keep to keep a paying customer hanging on your helpline as no phone line or internet for 45 minutes & counting🤯 same 3 songs on loop #fail #whatcustomerservice
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Chelseabuns&longruns (@JacquiMaxted) reported from Camber, England@VodafoneUK Gave after hanging on for over an hour!!!!!’ That’s is not customer service that’s we don’t give a fig! #Vodafonedown #fail
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lil em (@origemwilks) reported from Frittenden, EnglandWell, after the manager at @VodafoneUK told me I’d get a call today to discuss my plan as they cannot fulfil service at my address, I have heard absolutely nothing. Top customer service 🙃👍🏼👍🏼👍🏼
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Edfen19 (@edfen19) reportedWhy are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK
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Edward Ward (@EAandSJWard) reported@dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.
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Dave 🏴 (@Big_Grumps) reported@VodafoneUK if I get a new phone and I decide I don't like the colour, do I have to return it, cancel the whole order and reorder another colour again?
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||| PAUL ||| (@_AgainstMyWill) reported@cmwrawcliffe @ZiaYusufUK @VodafoneUK That would be fine with me. Almost everything about them is bad for humanity!
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Jørgen Hávarðr (@JoeCow80) reported@djp4cm4n @Lazzard59 @VodafoneUK You may as well just stop arguing with people who have flags in their bio…. You will never educate them.
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flatcapblade (@themblades1889) reported@VodafoneUK what’s point in having a sim with you if all I get is no ******* service
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Feltham Bloke (@CallumSmithcs83) reported@ZiaYusufUK Thank you Zia also for all the paying customers can they have their bills free too? Or else surely cancel everyone @VodafoneUK make them bust
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Catherine Rawcliffe (@cmwrawcliffe) reported@_AgainstMyWill @ZiaYusufUK @VodafoneUK I guess youre going to have to get used to life without a mobile phone then. All UK mobile network providers have similar charity schemes.
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Blimey O’Reilly (@blimeywhatnow) reportedTime to cancel your @VodafoneUK accounts folks...