Vodafone outages and service status in Wigton, England

Problems in the last 24 hours in Wigton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wigton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Wigton, England

Latest outage, problems and issue reports in Wigton and nearby locations:

• 
  PIERS (@PIERSXXGORDON) reported 3 minutes ago from Carlisle, England

  @LewisHamilton @VodafoneUK Who gives a ****..

• 
  Alex D.0.R.M.4.N (@alkendor77) reported 5 minutes ago from Carlisle, England

  Hi, @VodafoneUK Any idea when your broadband network is going to roll out IpV6? I'd really like for my XBox to connect to XBox Live on first try & not have to be restarted multiple times until it does. And yes, I've tried all the troubleshooting on both yours and XBox's sites.

• 
  InTheCity (@inthecity_cufc) reported 9 minutes ago from Carlisle, England

  So @VodafoneUK in Carlisle signal reaching the dizzy heights of 3G. Glad I don’t pay for this, ******* atrocious service.

• 
  Matt🔰 (@MattB88) reported 11 minutes ago from Carlisle, England

  @Speedy_Matt_ @VodafoneUK Customer service is possibly the worst I've ever experienced

• 
  Matt🔰 (@MattB88) reported 20 minutes ago from Carlisle, England

  @Speedy_Matt_ @VodafoneUK I went 3 months with no data and they couldn't resolve it at all. Never got any compensation despite paying full bill but having proof of 0mb data used. Just literally came back on one day and they couldn't explain it.

• 
  Alex D.0.R.M.4.N (@alkendor77) reported 40 minutes ago from Carlisle, England

  @VodafoneUK I've tried all the troubleshooting suggestions in both the XBox Live help & support and yours. There is no fix via settings. It's not that it can't connect, it's that it often won't unless I restart the xbox several times. The problem is either your hardware or infrastructure.

• 
  TravelCruiseLive (Pauline/Melissa) (@travelcruise7) reported 47 minutes ago from Westnewton, England

  @VodafoneUK 22 yrs a customer and 3 times you blocked my calls! Apparently the 99.6 gb I have left means i have used all my data! Time to change provider

• 
  Suzanne Elsworth (@SuzElsworth) reported 59 minutes ago from Cockermouth, England

  Hey @VodafoneUK - please can you tell me when proper service will be restored in CA13 postcodes? Apparently there's a fault on a mast? Trying to run a business and fed up of this now... #Cumbria

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 4 minutes ago

  Another day fighting with @VodafoneUK to get a constant 4G signal. Why are these phone comp allowed to provide such a poor service and still charge for it @Ofcom

• 
  Liam (@LiabilityLiam) reported 5 minutes ago

  @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)

• 
  Plant a Tree 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🚜 🥩 (@EugeAMM) reported 6 minutes ago

  @VodafoneUK Leaving after years with you. Donating free SIM cards to undocumented migrants arriving illegally on small boats is where I draw the line. I’ll be taking my custom to a network that respects UK border control and the rule of law. #Vodafone #CancelVodafone

• 
  Nigel Leeder (@qm8tknfyjy) reported 6 minutes ago

  @Iromg @VodafoneUK I’m sure they won’t give a flying ****

• 
  vince tanner (@TannerVinc26621) reported 7 minutes ago

  @Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.

• 
  CentralActon 💙 (@CentrAct1) reported 8 minutes ago

  @Derek959Derek @VodafoneUK opposes digital exclusion, whoever suffers it. They support all sorts, of which asylum-seekers form a small part. The work is generous and inclusive.

• 
  Jarek (@jarekd) reported 9 minutes ago

  So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

• 
  bjc (@bjc5473) reported 14 minutes ago

  @craigaradford @Iromg @VodafoneUK It’s called making a statement. These companies need to understand that people are sick of funding others. So are you a vodaphone customer Craig.

• 
  Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reported 15 minutes ago

  Wtf? Another one bites the dust... @VodafoneUK @ThreeUK

• 
  Or Sassur (@Orsassur2) reported 17 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.