Vodafone Outage in Wigton, Cumbria, England

So @VodafoneUK in Carlisle signal reaching the dizzy heights of 3G. Glad I don’t pay for this, ******* atrocious service.

@Speedy_Matt_ @VodafoneUK I went 3 months with no data and they couldn't resolve it at all. Never got any compensation despite paying full bill but having proof of 0mb data used. Just literally came back on one day and they couldn't explain it.

@Speedy_Matt_ @VodafoneUK Customer service is possibly the worst I've ever experienced

@VodafoneUK hello I'm trying to get in contact with customer service via the online chat option, is there a problem as I can't seem to connect with an advisor

@VodafoneUK I’ve been through this with you before though, George, and even wired direct into the router it never shows 40Mb/s, bit your app shows that speed, unwaveringly. And how many ‘factors’ does it take for me to lose 93% of my download speed when I’m stood next to my router?

@VodafoneUK really bad service from Vodafone. Especially from a business point. Have contacted Vodafone on serval occasions to even get hold of their team in Spain and impossible to get someone in English. Still waiting to hear back after countless emails.

@VodafoneUK I've asked for my PAC code FOUR times and your customer service agent isn't giving it to me

@VodafoneUK HELP. HELP HELP.

@VodafoneUK Wish I was a Vodafone customer! #VeryMeRewards

@VodafoneUK customer service in your crystal peaks store is awful. Stood waiting with 4 other customers while the staff chat about their favourite tv programs and caravans with customers. No urgency.

@VodafoneUK been to your shops. Dealt with half of Asia on your phone lines. Done Live chat till the cows come home. NOTHING. NADA. It’s shockingly bad. HELP

@VodafoneUK right Vodafone. Getting properly pissed off with you not being able to do your job. Heading 3 weeks now with a new phone and Apple Watch with seemingly no one in your company with the wit to connect to your network. Probably now over 20 hours spent on phone! Help

Really bad service from @VodafoneUK. Had a crossed line on my home phone for over a month now. Reported twice and still not fixed. Will be moving my account as soon as I can.

they can’t find me, 15 minutes later @VodafoneUK find me but there’s an error, if I pop into the shop with my id they’ll cancel it 😤 So I go in today, on my day off, wait 15+ mins to be served, only for him to take the phone, no id, ring customer services and leave me to it. /2

Decided to get my mum a new @VodafoneUK contract and so far it’s the most stressful experience. I wanted to upgrade, I was told I couldn’t and it would be best to get a new contract and I can “just pop in and cancel my old contract”. I try, “Oh you need to phone”, I phone and /1