Vodafone outages and service status in Stourton Caundle, England

Problems in the last 24 hours in Stourton Caundle, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stourton Caundle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Stourton Caundle, England

Latest outage, problems and issue reports in Stourton Caundle and nearby locations:

• 
  Georgina Clarke (@georginaclarke_) reported 14 minutes ago from Yeovilton, England

  @VodafoneUK imagine having to be a customer and ask “are my bills up to date” and if you lot don’t know. HOW ON EARTH AM I SUPPOSED TO KNOW!!

• 
  Georgina Clarke (@georginaclarke_) reported 17 minutes ago from Yeovilton, England

  @VodafoneUK your service is abysmal. Every time I contact you to pay my monthly bill you give me a different amount that I owe you. One minute it’s £85, then it’s £112, then it’s £56. You disconnect my service but I have no idea what to pay you!

• 
  Georgina Clarke (@georginaclarke_) reported 18 minutes ago from Yeovilton, England

  Haven’t heard from @VodafoneUK since Sunday - im still in shock that after being a customer for so long their service is this abysmal.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace hooper (@messalinahooper) reported 36 seconds ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 5 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Zara Chaudhry (@Zarachaudhry52) reported 16 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  𖦞 (@moriuchirm) reported 17 minutes ago

  @VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.

• 
  thomasaldiamond (@ThomasALDiamond) reported 21 minutes ago

  @VodafoneUK I have just arrived in Spain and my 4g isn't working. I have paid £16 for 8 days of roaming plus my settings seem to be fine. Please help!

• 
  karen sen (@karen_sen) reported 21 minutes ago

  @VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳

• 
  Jonny Wilson (@jonnypwilson) reported 24 minutes ago

  Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

• 
  Craige Timmins (@v8fettler) reported 24 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

• 
  Tamzin (@TweetsByTamzin) reported 27 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  Audrey D (@FellowStargazer) reported 28 minutes ago

  Dear @VodafoneUK . ***EXPLAIN*** why, since your 'amazing' deal to access 3 network, my wireless broadband and mobile phone connections at home have been MUCH ***WORSE*** not better! 😶😡 (FOR WEEKS meh)