Vodafone outages and service status in Stourton Caundle, England
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- Vodafone generated 0 outage signals in the last 24 hours around Stourton Caundle, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Stourton Caundle, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stourton Caundle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Stourton Caundle, England
The most recent Vodafone outage reports came from the following cities: Yeovil.
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Vodafone Issues Reports Near Stourton Caundle, England
Latest outage, problems and issue reports in Stourton Caundle and nearby locations:
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Georgina Clarke (@georginaclarke_) reported from Yeovilton, EnglandHaven’t heard from @VodafoneUK since Sunday - im still in shock that after being a customer for so long their service is this abysmal.
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Georgina Clarke (@georginaclarke_) reported from Yeovilton, England@VodafoneUK imagine having to be a customer and ask “are my bills up to date” and if you lot don’t know. HOW ON EARTH AM I SUPPOSED TO KNOW!!
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Georgina Clarke (@georginaclarke_) reported from Yeovilton, England@VodafoneUK your service is abysmal. Every time I contact you to pay my monthly bill you give me a different amount that I owe you. One minute it’s £85, then it’s £112, then it’s £56. You disconnect my service but I have no idea what to pay you!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Danaher (@bigdanaher) reported@VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?
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Dan White (@Whitelikedan) reported@MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Brian Moore (@BrianMooreAV) reportedWhat exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.
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Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
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BoB (@BoBaDobDobs) reported@VodafoneUK When will you be allowing Three customers to use Vodafone signal then? You’ve already allowed Vodafone customers to use Three. It seems Three customers are not as important as Vodafone customers in your merger
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***** Power 🐈⬛ 🇬🇧 🏴i🇮🇱 (@Kimmi8489758911) reported@VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!
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adyh (@EuclidAlgorithm) reported@Terrenc20723630 @Iromg @VodafoneUK How come they're always showing up as the cheapest option for me? And with the best customer service?
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taxilez (@taxilez) reported@VodafoneUK your apps been down two days how do expect me to pay the bill??
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Fefella (@FefellaLou) reported@Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told