Vodafone outages and service status in Stourton Caundle, England

Problems in the last 24 hours in Stourton Caundle, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stourton Caundle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourton Caundle, England

The most recent Vodafone outage reports came from the following cities: Sherborne, and Yeovil.

City	Problem Type	Report Time
Sherborne	Phone	5 days ago
Yeovil	Phone	1 month ago
Yeovil	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Stourton Caundle, England

Latest outage, problems and issue reports in Stourton Caundle and nearby locations:

• 
  Georgina Clarke (@georginaclarke_) reported 35 minutes ago from Yeovilton, England

  Haven’t heard from @VodafoneUK since Sunday - im still in shock that after being a customer for so long their service is this abysmal.

• 
  Georgina Clarke (@georginaclarke_) reported 38 minutes ago from Yeovilton, England

  @VodafoneUK imagine having to be a customer and ask “are my bills up to date” and if you lot don’t know. HOW ON EARTH AM I SUPPOSED TO KNOW!!

• 
  Georgina Clarke (@georginaclarke_) reported 43 minutes ago from Yeovilton, England

  @VodafoneUK your service is abysmal. Every time I contact you to pay my monthly bill you give me a different amount that I owe you. One minute it’s £85, then it’s £112, then it’s £56. You disconnect my service but I have no idea what to pay you!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  flatcapblade (@themblades1889) reported 2 minutes ago

  @VodafoneUK what’s point in having a sim with you if all I get is no ******* service

• 
  Or Sassur (@Orsassur2) reported 4 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Kate (@listentohere) reported 5 minutes ago

  @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

• 
  Michael C (@bigmickc22) reported 9 minutes ago

  @VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service

• 
  Alan Handyman (@AlanHandyman4u) reported 10 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  Jarek (@jarekd) reported 14 minutes ago

  So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

• 
  Matthew Laughey 💙💛 (@laughey_m) reported 14 minutes ago

  @VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???

• 
  King Louis XIII (@GoodKingLou) reported 14 minutes ago

  Cancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...

• 
  Nick Lawton (@Pontemiller) reported 16 minutes ago

  @VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 PK 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PedzKeenan) reported 16 minutes ago

  If @VodafoneUK ever offer you the chance to switch to an e-sim, under no circumstances accept. The service and signal is a disgrace