Vodafone Outage Report in Shepton Mallet, Somerset, England
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@kevinb186475) reported
@VodafoneUK I ant to happy with you guys , when I was told customer service it sounded like customer preference 🤔
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GT
(@GregTaylor_PT) reported
@VodafoneUK currently been on hold for 39mins to talk about an upgrader, what are your SLAs for answering customer calls... This is a joke!!
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Rachel Walker
(@RachelOnDecks) reported
Hey @VodafoneUK fyi, just had a call from 02034174338 claiming to be from Vodafone, who started asking me questions about my contract then hung up when I said I wasn't interested - either a scammer or poor customer service (you decide)
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Melissa D'Amico
(@melliedamico) reported
Update: thanks to the digital @VodafoneUK @VodafoneGroup Customer Service team who monitor Twitter for finally assisting me with my query. A shame the representative on the telephone team wasn't as helpful but pleased we reached a resolution.
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Margaret Kane
(@MargaretKane07) reported
Own home. We have asked @VodafoneUK if they would pay for WiFi so we can then use their network we also pay for and they have ignored our messages We asked to get out our contracts and all we were offered was £250 so we are stuck with no network in our own house DONT USE VODAFONE
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Matthew Laws
(@Archadium) reported
@VodafoneUK It was the taller balder one of the advisors in the shop. I never caught his name 🙃
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Margaret Kane
(@MargaretKane07) reported
@VodafoneUK Hi Evie, we have been through this and on your map it states we have full 4g, we have asked for an engineer to come out to prove we do not have 4h anywhere in the house but we have been told no. You are taking our money but giving us no service in our house
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Nigel Clarkson
(@NigelPClarkson) reported
@VodafoneUK we seem to be having issues in our street in London with Vodafone 4g (and 5G wifi routers). Any issues to be aware of?
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Hugo Soul
(@hugosoul) reported
@VodafoneUK Hi, as requested I've DM'd you details of an issue I'm having - but had no response. Could someone please take a look at my DM?
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zico watson
(@zico70) reported
.@VodafoneUK network is down and the bots want the usual info. The fact is it's down. No I know it's not my mobile, I know its the network because the little wizard told me