Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Georgie Charles
(@charles_georgie) reported
from
Frome, England
I’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵💫
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Su Bryant
(@SuBryant5) reported
@JuliaHB1 @VodafoneUK If you think that’s bad, You should try BT Openreach...
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Craggan Outdoors
(@CragganOutdoors) reported
@JuliaHB1 @VodafoneUK Had one of those earlier with Bank of Scotland. Called to report an issue with being able to log on to internet banking, to then have to battle a recorded message that kept telling me to log on to my internet banking to report! Eventually managed to bypass & reach a human!
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Old Benjamin
(@Old_Benjamin_) reported
@JuliaHB1 @VodafoneUK My mum is 87. She has fallen and broken her hip. I called the hospital - not allowed to see her, can’t talk to her on phone and the person (yes they have a person for this) who could set up a video call for us is not available. When you find a bridge let me know please Julia
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sinj
(@sinj84119091) reported
@VodafoneUK Thanks for the rewards; though the Tesco one did cause some embarrassment for me at the checkout when the app was broken. I ended up just paying... I can’t have been the only one. May I suggest the app is made robust for future surges, or offers are managed better?
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Andy Middleton 🇬🇧🇪🇺
(@feedmetv) reported
@VodafoneUK When a call arrives at an exchange the call is routed to the customer or another exchange based on the number being called. Of course it is automatic but some entity will control that automation so a call for Brighton is not sent to Glasgow. Is it @openreach or someone else?
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steven
(@steven15969892) reported
@JuliaHB1 @VodafoneUK Don’t do it. It’s like that everywhere in the world. The worst is when you’re on the line for 45 minutes on hold and then you get disconnected and have to start all over again. Or they transfer you to the “right person” and they drop your call.
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𝑺𝑽𝑹 𝑩𝒖𝒃𝒃𝒍𝒆𝒔 🏳️⚧️
(@Bubbles_A4PD) reported
@JuliaHB1 @VodafoneUK I've been with them for about 17 years and yes its horrible. They have got even worse over the last 5/6 years
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Clive 'Silver Hair' Pirate.Ret
(@Officially_CY) reported
@JuliaHB1 @VodafoneUK One of those valuable customers that can easily slip away due to a poor customer services.
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Kara Grant
(@xapaxapa) reported
@VodafoneUK Mobile data/phone service has been unreliable or (mostly) nonexistent in Bath for the past 2 weeks. What's the situation?
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Kara Grant
(@xapaxapa) reported
@VodafoneUK And this is per the Status Checker, too. But it's very frustrating to simply see that problems exist, with no other info or expected date it will be working again.