Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ThreeisTerrible
(@ThreeisTerrible) reported
@VodafoneUK Internet and phone line both down
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Simon Cooper
(@cooper270882) reported
@carlasmall @VodafoneUK 14 day cancellation cuz just cancel as not keeping to there side of contract
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Nathaniel Wyvern
(@NathanielWyvern) reported
after some confirmation from my brother, It appears to be an issue of some kind with my @VodafoneUK wifi hub, tried updating the firmware (failed), gonna try factory resetting, then firmware update, then will see what the next move is. to be continued I guess.
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Miss Scott 🍎👩🏫
(@MissScott987) reported
@VodafoneUK any ideas when I can access your website again. Everything keeps telling me there are errors.
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Historian1066
(@historian1066) reported
@VodafoneUK Paid my bill on the app with a debit card, and on your app it is still not showing as being paid. This has happened before but only with Vodafone. I shouldn’t be paying twice just because your system is awful.
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Gemma
(@Gemma1308) reported
@VodafoneUK 2 weeks now theres no signal at all in twickenham, where I work customers can’t use their phone to connect to our services, in the month of raising your prices more then ever I have not been able to use what I pay for, I should not be paying a full bill this month!
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Carla Small
(@carlasmall) reported
Anyone thinking of moving to @VodafoneUK - don’t bother. Had the worst experience with them this week, brand new phone and brand new SIM card - SIM still not working 9 days on. Been told to wait 24 hours on 6 occasions. renaming them Throwdafone…. Straight out the window.
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Frank Hanna
(@SERGIO_FELLA81) reported
@VodafoneUK @SamsungUK My 24month contract isn't up for renewal until JULY this year.. yet after last Update my Phone is playing up, (slow, turning itself off etc) I thought this sort of Crap was done away with... 🙄🤔📱🗑
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John Gee
(@JohnGee7777) reported
@VodafoneUK What is distressing and massively annoying is IMS service greyed out on S22 Ultra using Vodafone so can't disable Wifi calling notifications. Come on Vodafone please fix this huge issue I don't need permanently reminding I'm on Wifi. Other providers don't suffer from this.
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DDDavid
(@DavidB_DD) reported
@VodafoneUK Surely the worst mobile company for customer service. Just unbelievable – I have to listen to my wife’s regular and endless calls of complaint! I’ve luckily never been with them! Each customer service call she makes actually *creates* new problems! Billing mainly.