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Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 02/25/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • penleighfarm1 Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • mattcardy Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • charles_georgie Georgie Charles (@charles_georgie) reported from Frome, England

    I’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵‍💫

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • weejaylee Jamye Lee Walker (@weejaylee) reported from Skelmorlie, Scotland

    @VodafoneUK is the amount the cancel my account the same as the amount to upgrade early?

  • louisekwarteng louiseowusu (@louisekwarteng) reported

    @VodafoneUK Please read the chain of tweets above. I' explained repeatedly that I could not get through on this number. After a lot of time spent on this issue I've finally got a call scheduled for tomorrow. However I made a complaint because I'm very dissatisfied.

  • ircpresident Mohamed ElGohary 🇪🇬 (@ircpresident) reported

    @eldahshan @VodafoneUK I will never understand Vodafone in ANY country. Vodafone, you don't understand how stuff works you ****** shits of shits.

  • Missunaheron Úna Heron (@Missunaheron) reported

    @VodafoneUK can you please tell me why you decided to discontinue sure signal services. You have left us with no calling or messaging ability in our home. We have went from having full service to zero service and it is very distressing.

  • oftenfaceless 𝓝ameless (@oftenfaceless) reported

    @VodafoneUK is something wrong with your network? I’ve not had signal all day and relying on WiFi only.

  • joeonthebus Joe (@joeonthebus) reported

    @VodafoneUK Its linked in the signal drops randomly then after turning power off and on it reconnects but had to do this 2-3 times in 3 days

  • lois_tay Lois Taylor (@lois_tay) reported

    @VodafoneUK just received a new router which doesn’t work. Been told by your support team that we need to unscrew the phone socket! Comms are poor, muffled and sounds like I’m being talked to from the bottom of the ocean! My mum has a terminal illness and we can’t get online.

  • emmanicholas77 emma nicholas (@emmanicholas77) reported

    @VodafoneUK U say that but everyone Iv contacted u it’s an issue we will look into it gets worse

  • lauralawrie1 laura lawrie (@lauralawrie1) reported

    @VodafoneUK I am trying to complete an order for broadband but every time I get to the checkout it says ‘something went wrong, please refresh the page & try again’, but even if I do that it doesn’t work. Can someone fix your website so I can order

  • jackieb_mer13 Jack Meere (@jackieb_mer13) reported

    @VodafoneUK I have wasted so much time trying to get through to your customer services this morning, I am now late to pick up my son. I will have to try and contact customer services again later today, obviously before 5pm, as that's when the dept is closed.