Vodafone outages and service status in Shepton Mallet, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Shepton Mallet, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Vodafone
Vodafone is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Georgie Charles (@charles_georgie) reported from Frome, EnglandI’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵💫
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Steve P (@Judge_Dr3dd) reported from Chew Stoke, Englandme as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Lynne Joyner (@LynneJoyner) reported from Compton Martin, England@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Owen the farmer/butcher (@penleighfarm1) reported from Frome, England@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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MaxinFrome (@maxwide) reported from Frome, EnglandReasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Matt Cardy (@mattcardy) reported from Holcombe, England@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Steve P (@Judge_Dr3dd) reported from Chew Stoke, Englandwith platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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John Tiley (@JohnTileyITQ) reported from Clutton, England@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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MaxinFrome (@maxwide) reported from Frome, England2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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MaxinFrome (@maxwide) reported from Frome, England5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Candace Taylor-Gregg (@candacekendall_) reported from Frome, England@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Vicki Rowe (@vicki_rowe) reported from Binegar, England@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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John Tiley (@JohnTileyITQ) reported from Clutton, EnglandMy @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Holly (@hollymorgs) reported@VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!
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not fred (@___NF___O_O) reported@VodafoneUK broadband down plz fix
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Kate (@Kate21Reed) reported@VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!
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Child of God (@LilKonfuse) reportedDear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.
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Rebecca Catherine Viner (@Beckiviner) reported@VodafoneUK 5th time i am failing to log in and order a new phone due to the brain nanite issue as i said. i am currently hating all exsitacne and need to escape UK as their is only abuse here to me
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Manni (@MSG_112) reported@VodafoneUK broadband is down in Wv14 8nh. Is this an outage?
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Hello Purgatory (@HelloPurgatory) reported@VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I can no longer claim my voucher please fix this
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Di Drinkwater (@CarbonTiptoes) reported@VodafoneUK We have vodafone phone and internet. Just tried logging in. It's sent a message to one of our phones. Hysterically the landline in preference to one of the mobiles. Anyway the messaging service doesn't work - press 1 to hear the message just repeats it and cuts off.
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Holly (@hollymorgs) reported@VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!