Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@Pete46333476) reported
@VodafoneUK is it possible to cancel an order for a pay as you go phone I ordered instore? Phone is on back back order for over 4 weeks so I would like to cancel, but instore are saying customer service needs to do it, and customer service are saying the store needs to do it?
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a r t e c c o ✨
(@arteccosays) reported
@VodafoneUK My pixel 6 stopped working yesterday after a month I took to the store I got it today & only was offered to get it repair up to 10 working days? No replacement,no compensation,no new phone (because u can promise this issue won’t happen again) appalling!
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Michael «*»
(@sparkslabs_com) reported
@PriscillaMay @VodafoneUK I'm trying to get through to cancel my order, and I thought they were incompetent at 7 days. Sympathy.
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SF
(@guileless_1) reported
@VodafoneUK @WinterWonderLDN Now I am on phone to Vodafone for help holding for past one hour and non of your staff has clue what is going on . They keep transferring from one agent to another, repeatedly putting me on hold, then saying system is refreshing. I begging them that let me pay as I have racked
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Davvyko
(@davvyko) reported
@emmeko81 @VodafoneUK Told you to come back to @VodafoneUK, for network & customer service they are miles better than the rest, easily the best going 🙌🏻👌🏻👍🏻
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Danny lund
(@dannylund889011) reported
@ody_85 @VodafoneUK Worst company ever mate. Customer service is horrendous
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N4HM3D
(@N4HM3D) reported
Told @Plusnet Broadband that I'm leaving them for @VodafoneUK last week. Please tell me why I've suddenly got connection issues that are now unbearable today. Can't even stay connected for longer than 20mins at a time.
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CVNO
(@ManLikeEsteban) reported
@VodafoneUK absolute shambles 3days so far I’ve been trying to deal with your incompetence via an issue on an account, your telephone queue is atrocious and when asked to be put in callback queue, I never receive, social media reply’s slow and webchat no unavailable agents
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Michael «*»
(@sparkslabs_com) reported
. @VodafoneUK Do I have to do a chargeback on my debit card to cancel an order - given you don't actually respond to phone calls, twitter messages, or any other communication mechanism - and don't deliver orders? (ie operate just like the worst scammers in the world?)
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Neil Reeve
(@reeve_neil) reported
Just a day before I switch over to you @VodafoneUK , but still no router and no dispatch notice. Two of your customer care team say they will "take ownership" of my problem - but I'm having my doubts... Really hope you're not going to leave me with no broadband this weekend.