Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kanyembo West
(@KautiJChikondo) reported
from
Askham Richard, England
@VodafoneUK uhm tf 4 days now and I still don’t have service ? You are literally useless!!! I been to 2 stores and have called in 3 times ???wtf
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Michael Tapper
(@MichaelTapper93) reported
@VodafoneUK price increase of 13.8% to pre agreed monthly tariff - what options do customers have to cancel? That is scandalous and daylight robbery. Especially given current climate. @MartinSLewis @MoneySavingExp
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Rich Hickman
(@RichHickman) reported
@VodafoneUK @Ladlemeister Looks like I'm in the same boat. New phone and no signal at home. My old Samsung handled WiFi calling fine. Having to use a Three Sim in Sim2. That works fine. 🤦
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Rowland Stacey
(@rcs_london) reported
@VodafoneUK I should never have left @bt_uk ! Their Wifi Complete was faultless. Your so-called “Super” wifi just doesn’t compare. Constant drops outs and hours on calls re-setting, moving and re-setting again. Let’s face it, your tech is just inferior!
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Jordan13
(@Jordan_13131313) reported
Such poor service @VodafoneUK when looking after someone been with you for 20 years ! How is it other phone companies will offer me a better deal to go with them than you will after 20 years ?
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Moz Khokhar Ceramics
(@MozKhokhar) reported
@VodafoneUK utterly useless service. I returned a phone set back in November, 5 months later I'm still getting charged for it. Most unhelpful staff #returns #poorcustomerservice #uk
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Chris
(@ToxicSmoggie) reported
@VodafoneUK @johnarb21scot 1/2 I don't need any support, I'm offering support by saying that you cant get an accurate speed test by doing it via WiFi as depends on the router & distance from the router & the band, the speeds are going to be inconsistent & less the father away you are & on what band you're
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Gary Nicholson
(@GazzaNic) reported
Spent 61 minutes and counting waiting for the @VodafoneUK broadband support team. Endless rotation of 2x on hold tracks. Is Saturday a work day or is the service so bad that they don’t have enough support staff to deal with issues!?!
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d é é t 🧚🏻♀️💙
(@Sh0ckRose) reported
Never had so many problems with @VodafoneUK than I have these past two months.2 phone calls, 3 live chats and still they managed to mess up and send products to the wrong address!! And now, I’ve been on hold forever to speak to some and their live chat isn’t working 🤬🤬
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F15er
(@F15er) reported
@VodafoneUK is asking for a complaint to be raised against @CityFibre with the ombudsman. Day 24 & still no internet. @VodafoneUK is even incapable of providing a temp dongle, order automatically cancelled 36 hrs after placing it.