Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Kilby, PC.dp
(@TheMikeKilby) reported
@VodafoneUK I've already had conversations with your support team who are confident a new sim will fix the issue, despite a signal meter showing the signal being received is -115dbm, and having now tried another handset the signal is still away with the fairies.
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Stefan Misaras
(@Stefanmisaras) reported
wow. 25 mins waiting on the phone with @VodafoneUK they try to put me to the right department, and then they mute me and hang up on me after 35 mins on the phone. Unbelievable. Their operators are not really helpful #customerservice #holdon #notgood
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Susan Downes
(@Suziq644) reported
@VodafoneUK new iPhone, better contract price had, since mobiles first came out, used to pay for an annual bundle! Paying way to much for my sim only, on iPhone 5. Would love to stay but other companies cheaper even on Vodafone can never get through to customer services #VeryMeRewards
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Dan Wilson
(@nadnosliw) reported
@VodafoneUK why don’t you guys support Visual Voicemail? Do you have plans to offer it or something similar soon?
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Melissa Keenan
(@melkee1) reported
@VodafoneUK I would love a nice running machine or excercuse bike for indoors to help me loose weight during this lockdown working from home.
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Tina Lithgow
(@LithgowTina) reported
@VodafoneUK - worst customer service I have ever experienced. Thank goodness my contract is up soon - agents lying to get sales what a disgrace.
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claire groves
(@clairegrovesxx) reported
@VodafoneUK I was told the only way to clear up an issue was to go into store @VodafoneUK
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Mike Kilby, PC.dp
(@TheMikeKilby) reported
@VodafoneUK you really need to get better support people. I have barely any signal and all you keep saying to me is your website shows your network is fine. It's not my phone, it's not my sim, it's your network, please fix it
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Scott Goode
(@Goodie1001) reported
@VodafoneUK Are you experiencing problems today? As I cant get very far in my Vodafone app!! I just get a screen that is constantly trying to load. I have deleted and reinstalled!! Please advise. Thank you and hope everyone is safe and well!
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Monu Gill
(@Amrinder01) reported
@VodafoneUK have 2 kids home schooling and 2 people working from home. Have a internet ticket open for broadband not working since 4th Jan (+ previous problems) but still no ETA, terrible! #Vodafone