Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 12/03/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • mattcardy Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • penleighfarm1 Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulBlackmore3 Paul Blackmore 😁 (@PaulBlackmore3) reported

    Anyone know how I can connect my iPhone to a network whilst in the US? @VodafoneUK don’t seem too bothered to help and it’s now getting annoying.

  • DeepSteak Dr Magnus Pym (@DeepSteak) reported

    @VodafoneUK So, the instructions given by your help desk to switch on 8 day pass do not work. They said they would switch it on for me and I would get a confirmation message. No message received. How do I know if it is on? Maybe consider allowing this to be done via your website?

  • Jubellious Jubel Miah (@Jubellious) reported

    @VodafoneUK I doubt 1 am is peak periods. I just wanted to let Vodafone know that they need improve the speed in the area because at this rate EE have better overall signal

  • uddymunky Uddymunky (@uddymunky) reported

    @UberFacts @VodafoneUK awful customer service after being with them 15+ years. Will never use them again.

  • SarahWeymes Sarah Weymes (@SarahWeymes) reported

    @VodafoneUK 7 days without broadband and absolutely zero help from anyone! Horrific customer service. I want someone to call me ASAP

  • dean069 dean jones (@dean069) reported

    @VodafoneUK are you having problems with the broadband today please can’t connect

  • Jubellious Jubel Miah (@Jubellious) reported

    @VodafoneUK I've done the signal checker and what I'm supposed to get. But what I'm saying is signal speed has dropped in my area since the common wealth games started. Is there something wrong in area that doesn't show up or has Vodafone bandwidth in my area hit it's limitation

  • blueskies1977 Stephen Pritchard #FBPE (@blueskies1977) reported

    @VodafoneUK Oh, and the 'despite having no service for a day, you are still being charged for it'. I'm on day 2 of the cooling off period and @EE is looking more attractive by the second. I'm sure you'd have an eSIM to a new customer quicker.

  • Vaibhavnew2 Vaibhavnew (@Vaibhavnew2) reported

    @VodafoneUK useless network

  • RichardEstes5 Richard Estes (@RichardEstes5) reported

    @FlyingScotsManJ @VodafoneUK It's actually been mandatory here in America for a few years now. Since cellular service is commonplace, and less so for landlines, it's literally impossible to dial a number without the area code.