Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 01/31/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • penleighfarm1 Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RichMcKone Rich McKone (@RichMcKone) reported

    @VodafoneUK I've chatted with an 'advisor'. I can also gain access to the account. Please tell me why vodafone have started charging for a service that is not activated could be at up to 72 hours until the service is activated?

  • Paul_M_Clarke Paul Clarke (@Paul_M_Clarke) reported

    @VodafoneUK I've logged it with 2nd Line Support. Very surprised how the 'Expert Mode' doesn't have the option to change channel. You can't forget about the Technical People who know how to configure a router.

  • voguesox Clare Russell (@voguesox) reported

    @VodafoneUK @OpenreachHelp we have waited nearly two weeks for our internet to be connected. Daily telephone calls to try and sort out the issues and to be honest it’s getting a joke now! Being told daily that it will be sorted “100%” which is clearly lies! Not a happy customer!

  • amylisawood25 Amy Wood (@amylisawood25) reported

    @VodafoneUK why Carnt you speak to someone keep sending stupid places I need to actually speak to someone

  • JamieRSD Jamie Douglas (@JamieRSD) reported

    @VodafoneUK @VodafoneGroup I was wondering who the right person to speak to about the charitable work that you do? I tried emailing about the Vodaphone Foundation but have heard nothing back. Great if you could help me.

  • charukashyap Charu Kashyap (@charukashyap) reported

    @VodafoneUK Tried that and still no response 😡 How does one ever speak to an agent when all you get is automated messages or bloody bots! SOMEONE HELP!

  • TheGodfatherUk Dr Spencer Davies (@TheGodfatherUk) reported

    @petekillingley @VodafoneUK Hey @petekillingley, I have a mate having the same issue, did yours get transferred over in the end?

  • GothGuyGamer Gothguy (@GothGuyGamer) reported

    @Matrixis @VodafoneUK I went @EE never looked back.

  • BeeJ_JJ Fizzy (@BeeJ_JJ) reported

    @VodafoneUK I was under the impression that if you have issues that you only recourse is either a new battery or a new phone though?

  • AlexaDWilson Alexa Wilson (@AlexaDWilson) reported

    Text from @VodafoneUK to say they are closing their 3G network. Given that we've never had reliable 3G in our area this seems a bit rich.