Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 12/09/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • penleighfarm1 Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BenniBlanco3 Benni Blanco (@BenniBlanco3) reported

    @VodafoneUK I’ve made a complaint, this is not good service

  • icentricAPI Denilson (@icentricAPI) reported

    @VodafoneUK My Vodafone broadband has been down a few times today and late last night. Have you had any problems in specific areas?

  • itskeithriley Keith Riley (he/him) (@itskeithriley) reported

    @ZalaComms @VodafoneUK My broadband is crap. I’ve just learned to live with the fact that it drops out 2-3 times a day and I pay an extra premium for it as a result.

  • scrabblebabble0 Adam (@scrabblebabble0) reported

    @VodafoneUK been with you guys for 20 years for phones. Another 24 month contract ends tomorrow. Ask for a good upgrade and deal you offer is awful. Literally every other network has offered a better deal, & better customer service recieved already. another loyal customer lost 👏

  • SidSneekyguy Sidster N (@SidSneekyguy) reported

    @VodafoneUK this is how **** stupid Vodafone are, got a DM from Amanda telling me to go Argos to blacklist quote 'In this case, it would be best to visit the vendor and get the receipt so we can share it with them again and get the device blacklisted' I gave YOU 2 receipts!!

  • david_barrett1 David Barrett (@david_barrett1) reported

    @VodafoneUK He has no social media. He has never sent a text. Your bots have persistently blocked attempts to resolve this by not understanding the situation. You have talked to me up until now, why not further? I’m attempting to fix his phone so he can use it as he has done in the past

  • OliverTownsend1 Oliver Townsend (@OliverTownsend1) reported

    @VodafoneUK Off to another network after 20 years. Baffling phone company can’t call me.

  • R3S1DENT3VIL Craig Richardson (@R3S1DENT3VIL) reported

    @VodafoneUK In my Vodafone app/ browser my contract mobile phone shows and my broadband, I’ve never been able to view my Apple Watch contract (one number) but doesn’t give details on contract end etc just as an add on to my mobile, is this going to be implemented seems weird.

  • MattCross1 Matt Cross (@MattCross1) reported

    @Julia_GreenPubs @VodafoneUK @OmbudServices Customer service is non existent in the UK, corporate companies & high street brands seem to employ very few staff for the size of their customer base & 2 years on from COVID their call centres are still reading from the same script...’the phone lines are very busy at the moment’

  • lays_ak layla💛 (@lays_ak) reported

    Is there an issue with @VodafoneUK network???