Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Georgie Charles
(@charles_georgie) reported
from
Frome, England
I’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵💫
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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llayzztv
(@llayzztv) reported
@84sterbz @VodafoneUK Yea it’s out in the whole of Kent it seems I got through to them after waiting 2 hrs on the phone and they said it’s down due to a fiber break and can take up to 24hrs to fix
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Vodafone UK
(@VodafoneUK) reported
@SandeepMariner Hi Sandeep 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Vodafone UK
(@VodafoneUK) reported
@mayur64654603 Hi Mayur 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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xaniwoop
(@WoopXani) reported
@84sterbz @VodafoneUK Yup same story. Finally got through after 90mins on hold to be told it is down and they don't know what's wrong and they dont know when it will be fixed.
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Mark Thorburn
(@thor75burn) reported
@VodafoneUK my broadband has been down since 1500 on the 4th July. KA9 postcode area. Any known issues?
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llayzztv
(@llayzztv) reported
@VodafoneUK how much longer till your broadband is back up it’s been down 12 hrs and I’m working from home tomorrow so due to your incompetence I’m going to lose money absolutely ridiculous
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Bradley Nelson
(@captain_Nelson) reported
@VodafoneUK @Stuoos Yeah that's great and all @VodafoneUK but some of us have to work tomorrow and due to pretty well known global pandemic we have to work from home and may I ask how are we expected to do that with your crap wifi service being down and you being horrendously slow to fix it?
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Anthony Goode
(@bigbadtone78) reported
@VodafoneUK I have tried online and calling to change my home address with you - absolutely nothing is working online and if I call I can’t get past your automated service. Can someone please contact me to sort? Thanks
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ros
(@ros75024829) reported
@VodafoneUK @sajidaanwer What I can’t understand is why with all the messaging platforms , #Vodafone can’t keep their clients updated ! Put update notifications on your apps guys , can’t be hard for you - then at least we’d all know the situation and possible down time .
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Simon Tomlinson
(@simontomlinson) reported
@MikeVictorRome1 @VodafoneUK They were an absolute joke today. How hard is it to put a status out on their Twitter acknowledging they have a problem and some form of ETA