Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 12/22/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • penleighfarm1 Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • clement_walsh Clement Walsh (@clement_walsh) reported

    @VodafoneUK I am being charged for a mobile contract where I have never received a SIM card. When I ask for help on your website it directs me to a robot which can’t deal with the simplest of points. Can you help?

  • Matt_Crump14 xFiZzoo (@Matt_Crump14) reported

    @VodafoneUK Any idea when your phone coverage is coming back up? I have to use my phone for work, however with no signal for the past 2 days I cannot do anything - An update on this would be nice rather than "We'll text you updates".. I CANNOT GET TEXTS RIGHT NOW.

  • CharlesCanavan Charlie Canavan (@CharlesCanavan) reported

    @VodafoneUK …..so many customers with this new policy. I can understand, if it was reserved for non business customers, but it isn’t! It’s baffling, especially when your competitors are using it to get our business from you! The overall customer service experience has gotten so bad since….

  • tishym patricia goodhead (@tishym) reported

    A bit of a shame that #vodafoneuk cant sort my husbands issue out. All we need is wi-fi calling on the S21. Dyrely not difficult?

  • MoaOnABike TJo | 👨🏻‍❤️‍💋‍👨🏽 (@MoaOnABike) reported

    @VodafoneUK Well James my boyfriend’s Vodafone 4g in London isn’t working. He has no service at all

  • pure_fridays PURE Fridays (@pure_fridays) reported

    @VodafoneUK Another 3 hours I take it before I get the help I need!

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @VodafoneUK pls can I have an email address to send a complaint, or do I write to your CEO?

  • Jenniemhalliday Jennie Halliday (@Jenniemhalliday) reported

    @VodafoneUK phone internet not working, says maintenance in my area until 19th (!!) does that mean my 4G will be down until then?!

  • trancingrs Paris (@trancingrs) reported

    @PositivelyHani @VodafoneUK @ThreeUK Worst network provider for mobile phones so would hate to think what their broadband bundles are like. Didn’t have signal on my phone in my area higher than 1 bar and they said the signal is fine. Then proceeded to try increasing my monthly cost. Cancelled direct debit and left.

  • michaeljw_97 Michael Williamson (@michaeljw_97) reported

    @VodafoneUK any problems in the DN34 area of Grimsby? Getting 3mbps download. Network checker shows completed maintenance work on surrounding masts but not my local one.