Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 12/03/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • penleighfarm1 Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • mattcardy Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • bettsontour sennockIAN (@bettsontour) reported

    @VodafoneUK Didn't work on my Samsung Galaxy, my iPhone XR, or my laptop. Clearly the problem is at your end. And now instead of one day delivery it's 3 weeks.

  • Oluwalinda_ O L U W A L I N D A #ENDSARS (@Oluwalinda_) reported

    Every month I’m arguing with @VodafoneUK customer service agents lol Rubbish people, no customer service training at all. The guy is even trying to raise his voice lol

  • schappers32 Sarah Chapman (@schappers32) reported

    Loyal customers for years, but this is a joke and appalling customer service. We’re paying for a service we’re not receiving and now hindered from returning to work because of a failure on @VodafoneUK’s part that they’re now not willing to fix in any sensible way. 3/3

  • SamrithaP Samritha Parhar (@SamrithaP) reported

    @VodafoneUK Help me out @VodafoneUK! I need to trade my old phone in but you have not sent me the trade in bag so I can send it to you. My contract is now £70 for some reason, when it’s meant to be £42?!?! Phone calls&emails to you is not working. I am NOT paying this due to your error

  • MakeupbyemZee makeupbyemzee (@MakeupbyemZee) reported

    @VodafoneUK @barnardos You guys have apparently **** services can someone sort my issue out

  • AngusIrvine1 Angus Irvine (@AngusIrvine1) reported from Ewhurst, England

    One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?

  • SoniaAnneP SoniaAnneP (@SoniaAnneP) reported

    @VodafoneUK Hi trying to pay old account but obviously as account is closed its not accepting mobile number..please help

  • megzhads Megan (@megzhads) reported

    @VodafoneUK waited all day for a no show engineer to come and fix our internet on Monday, and have called four times since to book a new appointment, every call has ended with a promise of an email with a new time, but received nothing, everytime. Please assist,this is ridiculous

  • ArranOnAir Arran (@ArranOnAir) reported

    @Minion_Josh_ @VodafoneUK I was going to renew with Vodafone but the customer service is terrible. Quite a few family members stopped using them now too. Rediculous @VodafoneUK

  • henslowkey Cristal Carrington (@henslowkey) reported

    @VodafoneUK Hi, I’ve left your network and my contract ended months ago but I am still being charged? I can’t get through to your call centre as I moved my number via pac code