Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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sennockIAN
(@bettsontour) reported
@VodafoneUK Didn't work on my Samsung Galaxy, my iPhone XR, or my laptop. Clearly the problem is at your end. And now instead of one day delivery it's 3 weeks.
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O L U W A L I N D A #ENDSARS
(@Oluwalinda_) reported
Every month I’m arguing with @VodafoneUK customer service agents lol Rubbish people, no customer service training at all. The guy is even trying to raise his voice lol
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Sarah Chapman
(@schappers32) reported
Loyal customers for years, but this is a joke and appalling customer service. We’re paying for a service we’re not receiving and now hindered from returning to work because of a failure on @VodafoneUK’s part that they’re now not willing to fix in any sensible way. 3/3
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Samritha Parhar
(@SamrithaP) reported
@VodafoneUK Help me out @VodafoneUK! I need to trade my old phone in but you have not sent me the trade in bag so I can send it to you. My contract is now £70 for some reason, when it’s meant to be £42?!?! Phone calls&emails to you is not working. I am NOT paying this due to your error
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makeupbyemzee
(@MakeupbyemZee) reported
@VodafoneUK @barnardos You guys have apparently **** services can someone sort my issue out
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Angus Irvine
(@AngusIrvine1) reported
from
Ewhurst, England
One month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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SoniaAnneP
(@SoniaAnneP) reported
@VodafoneUK Hi trying to pay old account but obviously as account is closed its not accepting mobile number..please help
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Megan
(@megzhads) reported
@VodafoneUK waited all day for a no show engineer to come and fix our internet on Monday, and have called four times since to book a new appointment, every call has ended with a promise of an email with a new time, but received nothing, everytime. Please assist,this is ridiculous
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Arran
(@ArranOnAir) reported
@Minion_Josh_ @VodafoneUK I was going to renew with Vodafone but the customer service is terrible. Quite a few family members stopped using them now too. Rediculous @VodafoneUK
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Cristal Carrington
(@henslowkey) reported
@VodafoneUK Hi, I’ve left your network and my contract ended months ago but I am still being charged? I can’t get through to your call centre as I moved my number via pac code