Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 01/20/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • croxton_joe joe croxton (@croxton_joe) reported

    @VodafoneUK my Gigacube speeds have dropped significantly on 4G. I am on 4G because the sales person neglected to tell me that there is no 5G in my area. So I am paying for 5G, yet I get slow 4G speeds. At the very least I would like reasonable 4G speeds. Please help.

  • AmandaJSaunders jamanda (@AmandaJSaunders) reported

    @VodafoneUK is there any reason why every time I try to log into your app it is not working..? It's pretty curious that a broadband provider has a website which is never online.

  • CoffeecakeStar Starship Coffeecake (@CoffeecakeStar) reported

    And now I can't even claim my free headphones because the website is down. Very disappointed with @VodafoneUK right now. Wish I'd gone back to @ThreeUK

  • alastairfalk alastair falk (@alastairfalk) reported

    @VodafoneUK @VodafoneGroup just surpassed itself. 9 days of intermittent connectivity and their latest suggestion why I still have problems ‘ it could be the central heating. That’s very common, you know..’ #Vodafone #conspiracyheatingtheories

  • jeff_stubbs Jeff Stubbs (@jeff_stubbs) reported

    hi @VodafoneUK. How could I go about escalating a complaint and associated refund please? Im not one to usually complain but I have tried with customer services on phone a few times, been promised a fast resolution and that a complaint would be filed but no response. Thanks. 👍🏻

  • andrew_meikle andrew_meikle (@andrew_meikle) reported

    @natwallbank @VodafoneUK We’re moving house with no exchange or completion date agreed. Our buyers told Voda a date and Voda never gave me the chance to dispute that move date.

  • aendrew æ (@aendrew) reported

    @VodafoneUK But, like, what sort of maintenance are you doing that requires *nightly* downtime? I just had to drop out of a Zoom call because I'm down to 100mb, would love to upgrade my plan to unlimited data but My Vodafone has been down over an hour now...

  • aendrew æ (@aendrew) reported

    The @VodafoneUK user portal has been down two nights in a row when I've been needing to upgrade my data. I'm down to half a gig...

  • aendrew æ (@aendrew) reported

    @VodafoneUK But, like, what sort of maintenance are you doing that requires *nightly* downtime? I just had to drop out of a Zoom call because I'm down to 100mb, would love to upgrade my plan to unlimited data but My Vodafone has been down over an over...

  • dollytrot69 Alison Jones (@dollytrot69) reported

    Nice to see customer loyalty @VodafoneUK means nothing. 10 different cs agents unable/unwilling to help. No other option but to leave. Makes you wonder how they can afford for customers who spend £250 a month with various contracts to leave them 🤔