Vodafone outages and service status in Shepton Mallet, England
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- Vodafone generated 0 outage signals in the last 24 hours around Shepton Mallet, including 0 direct reports.
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Problems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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MaxinFrome (@maxwide) reported from Frome, EnglandReasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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MaxinFrome (@maxwide) reported from Frome, England2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Owen the farmer/butcher (@penleighfarm1) reported from Frome, England@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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Lynne Joyner (@LynneJoyner) reported from Compton Martin, England@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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MaxinFrome (@maxwide) reported from Frome, England5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Vicki Rowe (@vicki_rowe) reported from Binegar, England@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Steve P (@Judge_Dr3dd) reported from Chew Stoke, Englandwith platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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John Tiley (@JohnTileyITQ) reported from Clutton, England@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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Steve P (@Judge_Dr3dd) reported from Chew Stoke, Englandme as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Candace Taylor-Gregg (@candacekendall_) reported from Frome, England@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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John Tiley (@JohnTileyITQ) reported from Clutton, EnglandMy @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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Georgie Charles (@charles_georgie) reported from Frome, EnglandI’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵💫
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Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Matt Cardy (@mattcardy) reported from Holcombe, England@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Leoy S (@l3roy0) reported@VodafoneUK @roketdog @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.
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Daniel Pybus (@danielpybus) reported@VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"
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HighTower (Kev) :) (@Kev_Bakeruk) reported@VodafoneUK Hello. I have asked for the "Super Wi-Fi setting to be removed from my account as I want to control my router not use a broken app or call up when I want to change something, I asked for this to be done 5 days ago! I am on day 5 and it still turned on! I was told on Friday it was taken off my account but it's not! I am on the phone again to try and get this sorted AGAIN!
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Somerset Bobby 🇬🇧 (@SomersetBobby) reported@TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞
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Tracey Davies (@miss_traceydav) reportedThat was the weirdest afternoon ever - Sky broadband went down around 2pm and has just come back. However, we all then also lost the mobile data signal too - how is that even possible when they are not connected?! @VodafoneUK I had no way of finding out what was happening
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Bri Hammond (@big1481b) reported@VodafoneUK please avoid this company customer service poor and very rude
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t (@T0MMYC_) reported@VodafoneUK how on earth is your 5G broken across the entire of the country??? No working 5G signal in Manchester, Liverpool, & just been in London with NO signal. Piss take
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NeilosKitsonelli (@Neil_SUFC) reported@VodafoneUK why is your 5g internet completely useless at 5pm EVERY DAY? I want a refund or a reduction on my £70!! monthly fee for poor service. Who can I talk to please?
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Mike 'The Caretaker' (@MikeSparkes2) reported@VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi
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BlackhandMedia Mk II (@Hanley40) reportedAnyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?