Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Christel Van Rijn
(@stellacvr) reported
@VodafoneUK It says estimated delivery date 3-4 weeks, it’s been 3 and there are no updates. A customer support analyst said no later than 30th.... which is Monday and still no phone. Not really acceptable as it was ‘in stock’ when I ordered it!!!!!
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Sam Window
(@Sam__WHUFC) reported
@VodafoneUK my experience of your Internet is awful. I have had numerous tech assistance but still daily, the Internet fails. I am sure it is the router as I can swap between main and guest to get better service, but need assistance to resolve. Can someone help please?
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VillaGarvey
(@villagarvey) reported
@VodafoneUK I know what’s available I just have not been told that you were stopping sky sports and got a text this morning and the service no longer works. I just think it’s awful service as I signed up to a two year contract I feel like you should at least honour those that pay for it
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vishnu chundi
(@vetti439) reported
@VodafoneUK how do I cancel my account from abroad? Your chat team has kept me on hold for over an hour. What number can I call to cancel my plan? Contract has terminated
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𝓚𝓪𝔂𝓵𝓮𝓲𝓰𝓱 𝓜𝓪𝓬𝓜𝓲𝓵𝓵𝓪𝓷
(@MrsMacmillan12) reported
@VodafoneUK hands down the worst mobile network I've ever been with. They do nothing to help especially during this pandemic. Vodafone still went to take you for everything you've got. Atrocious customer service!! I'd advice anyone not to take on a contract!!
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kiki
(@MRSKIKIMATHERS) reported
@VodafoneUK having trouble with my phone Internet 🥺🥺🥺 xoxo
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martin roberts
(@_Martin_Roberts) reported
@VodafoneUK Why is the broadband service still down?
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MK
(@martink5054) reported
@VodafoneUK been a loyal customer for years, trying to get an unlock code for a month despite phone call promises and filling out correct forms, very dissatisfied, bad customer service
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Graham Heyes
(@MrGrahamHeyes) reported
@VodafoneUK what your level one customer care representatives know about eSIM, you could write on a cornflake with a thick black marker.
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scott
(@imnotreallyonit) reported
@VodafoneUK Fuming, worst customer service ever, a stupid pointless bot that does nothing.. was talking to someone about why my bill was £210 more than it should be and I was disconnected from the call and all my services magically stop. Should of cancelled and gone with someone else 😡😡😡