Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 01/17/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • penleighfarm1 Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BlondiieMama Helen Metcalfe 🇺🇦💙 (@BlondiieMama) reported

    @GeorgeMonbiot @VodafoneUK This is awful 😞 I’m so sorry for your dad. We also had a hideous experience with vodafone. They took £700 out of our account for early policy cancellation of a policy they’d reopened as they forgot to give us the pac code when we changed provider. Nightmare to get back.

  • Kirstybearo Kirsty Thain (@Kirstybearo) reported

    @VodafoneUK I honestly believe you have the worst contact system ever. Your Tobi chat is an actual toby 🍆 bloody nightmare trying to get hold of a human that actually knows what they are doing. After 10+ years of loyalty, I cannot wait to switch network! #exhausted #vodafone

  • DemonInsomniac Jezza (@DemonInsomniac) reported

    @VodafoneUK When will things change? Vodafone are just money grabbing bastards. Will never change. Been like this since the 90's thats why i went O2 network. No where near the hassle and grief of Vodafone!

  • Susie05683913 Sarah (@Susie05683913) reported

    @VodafoneUK your customer service is the worst! Got cut off and now I can’t get through! What is going on?

  • Shakey__Jake Jacob Wise (@Shakey__Jake) reported

    @GeorgeMonbiot @VodafoneUK Their support and billing is trash. Over the years they've "forgot" to take my dd for 18 months, support has advised me to use website features that don't even exist on multiple occasions, they seem unable to renew contracts without it being a major ball ache... utter trash.

  • TheNoelJr Noel Jr. 🇮🇪🇹🇭 (@TheNoelJr) reported

    @GeorgeMonbiot @VodafoneUK Sorry to hear that you went through this. I had a 2 year contract with them in Ireland about 10 years ago. If I hadn't told them I wanted out before the 2 years was up and kept record of that I would also have been liable for a cancellation fee. Pure greed. NEVER AGAIN.

  • Tonybroug Tony (@Tonybroug) reported

    @JamesCranford89 @VodafoneUK They give users a lot of runaround on issues like this, You can message “incsunlock” on instagram to get it unlocked, they helped me out with mine

  • Tonybroug Tony (@Tonybroug) reported

    @Stutheblue73 @VodafoneUK @Stutheblue73 they give users a lot of runaround on issues like this, You can message “incsunlock” on instagram to get it unlocked, they helped me out with mine

  • ClareOBrien Clare O'Brien 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🌍 (@ClareOBrien) reported

    @VodafoneUK I did so but your response was not relevant to my problem which is with voice calls and texts, not 4G or data. I asked to "message an advisor" but have received no further response.

  • SergioIacobucci Sergio Iacobucci (@SergioIacobucci) reported

    @GeorgeMonbiot @VodafoneUK Not the same situation but I have too been met with this type of response. Hard to get through to, arrogant and aggressive responses. Sent round and round in circles with no one able to help.