Vodafone Outage Report in Shepton Mallet, Somerset, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (20%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  John Tiley (@JohnTileyITQ) reported 2 minutes ago from Clutton, England

  My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful

• 
  Candace Taylor-Gregg (@candacekendall_) reported 3 minutes ago from Frome, England

  @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

• 
  MaxinFrome (@maxwide) reported 10 minutes ago from Frome, England

  2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

• 
  Steve P (@Judge_Dr3dd) reported 12 minutes ago from Chew Stoke, England

  with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

• 
  Steve P (@Judge_Dr3dd) reported 14 minutes ago from Chew Stoke, England

  me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

• 
  Owen the farmer/butcher (@penleighfarm1) reported 15 minutes ago from Frome, England

  @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

• 
  MaxinFrome (@maxwide) reported 19 minutes ago from Frome, England

  5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

• 
  John Tiley (@JohnTileyITQ) reported 25 minutes ago from Clutton, England

  @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

• 
  MaxinFrome (@maxwide) reported 34 minutes ago from Frome, England

  Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

• 
  Lynne Joyner (@LynneJoyner) reported 38 minutes ago from Compton Martin, England

  @VodafoneUK Hmmmmmm. I have poor signal at home 😟

• 
  Vicki Rowe (@vicki_rowe) reported 39 minutes ago from Binegar, England

  @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

• 
  Tom 🚂🏰🦖🦕 (@TomSingleton4) reported 51 minutes ago from Lower Langford, England

  @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leng Montgomery (@LengMonty) reported 3 minutes ago

  @VodafoneUK is there a broadband issue right now and when is it likely to be resolved as your broadband checker on your site is also down.

• 
  ASHISH CHAUHAN (@ASHISH_9756) reported 6 minutes ago

  I am facing huge network issue.I am using VI network. Despite repeated complaint and doing a seperate 100 GB recharge my network keeps on breakingdown after every 30 sec.,it will work fine for 30 sec and then it will stop.Please do the needful @VodafoneUK @VodafoneGroup @nch1915

• 
  Alex Hayward (@Hayward_1988) reported 6 minutes ago

  @VodafoneUK since bt have messed about with the cables underground our download speed has gone from 76mbps down to 13mbps please can you get this fixed ?

• 
  Aswarki Gamer (@Aswarki) reported 7 minutes ago

  @VodafoneUK is there an issue with your broadband service?

• 
  DaisyJane 🇪🇺 💙💛 (@daisy_jane35) reported 7 minutes ago from Grantham, England

  @VodafoneUK So now I'm told its £5.00 a month rather than £8.00 so you are stealing £3.00 a month from me. Its not been discounted properly. Your service is disgusting.

• 
  Stupendousredman (@stupendousred) reported 9 minutes ago

  @GeorgeMonbiot @VodafoneUK Having a similar problem with O2!

• 
  John Malathronas (@Malathronas) reported 9 minutes ago

  @VodafoneUK Erm there's no 'message an adviser' option and when I check, the network status says it's down anyway.

• 
  Iain J 🇪🇺🇺🇦💙 #StillEuropean #FBPE #GTTO (@Photo_Iain) reported 13 minutes ago

  @GeorgeMonbiot I am so sorry for your loss George. It is truly appalling that @VodafoneUK has made an already terrible situation even worse. Your point around policies and process is all to valid for me, I’m dealing with a business whom I thought were the lowest of the low until this story.

• 
  nishant shukla (@NickShukla) reported 13 minutes ago

  How pathetic your network is @VodafoneUK @VodafoneGroup Worst mobile network ever.

• 
  Rosa (@dazedomens) reported 13 minutes ago

  I have never been contacted by @VodafoneUK regarding this, I had to check my credit score to see it massively impacted by an apparent debt of £42. Then try and speak to Vodafone and they refuse to engage or let me pay and start telling me to take proof of ID to a store