Vodafone outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Matt Cardy (@mattcardy) reported 2 minutes ago from Holcombe, England

  @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

• 
  Georgie Charles (@charles_georgie) reported 6 minutes ago from Frome, England

  I’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵‍💫

• 
  Tom 🚂🏰🦖🦕 (@TomSingleton4) reported 11 minutes ago from Lower Langford, England

  @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

• 
  MaxinFrome (@maxwide) reported 13 minutes ago from Frome, England

  2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

• 
  John Tiley (@JohnTileyITQ) reported 15 minutes ago from Clutton, England

  @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

• 
  Candace Taylor-Gregg (@candacekendall_) reported 19 minutes ago from Frome, England

  @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

• 
  Owen the farmer/butcher (@penleighfarm1) reported 30 minutes ago from Frome, England

  @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

• 
  MaxinFrome (@maxwide) reported 33 minutes ago from Frome, England

  5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

• 
  Steve P (@Judge_Dr3dd) reported 36 minutes ago from Chew Stoke, England

  with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

• 
  Steve P (@Judge_Dr3dd) reported 42 minutes ago from Chew Stoke, England

  me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

• 
  John Tiley (@JohnTileyITQ) reported 45 minutes ago from Clutton, England

  My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful

• 
  Vicki Rowe (@vicki_rowe) reported 45 minutes ago from Binegar, England

  @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

• 
  MaxinFrome (@maxwide) reported 54 minutes ago from Frome, England

  Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

• 
  Lynne Joyner (@LynneJoyner) reported 56 minutes ago from Compton Martin, England

  @VodafoneUK Hmmmmmm. I have poor signal at home 😟

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham Neden-Watts (@grahamneden) reported 6 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  CanonBall (@FoderCanon) reported 8 minutes ago

  @VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling

• 
  †lauren-kay (@laurenkayxox) reported 9 minutes ago

  @VodafoneUK is the signal down in the Porthmadog area?! Gone from having full 4g signal to barely anything at all!

• 
  James Pllu (@JamesPllu) reported 9 minutes ago

  Can’t cancel my dead mums @VodafoneUK account as they’re disputing her DOB. Gave up being a customer years ago after terrible service experience. Looks like nothings changed

• 
  simon withers (@KalEl_WBS) reported 9 minutes ago

  @VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!

• 
  BritainAnon (@BritainAnon) reported 11 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  FINGERSJOHN✌ (@jnafr) reported 14 minutes ago

  @ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.

• 
  max yourday 💙 (@maxyourday) reported 15 minutes ago

  @MoneySavingExp No signal here in Marlborough on @VodafoneUK.

• 
  Ed Sabella (@Ed_Sabella) reported 17 minutes ago

  @DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did

• 
  Holly (@Holly_Radcliffe) reported 17 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.