Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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yoo hoo
(@frankensteirer) reported
@OpenreachHelp It's 3 months now since I raised issue @VodafoneUK not fixed only house my street not able to get 900mb vodafone/openreach confirmed I should can you not force them to fix its restriction of service to disabled clinically extremely vulnerable it should be available
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DeltaCypher
(@DeltaCypher) reported
@VodafoneUK i put in an unlock request for an old iPhone 3GS months ago and have heard nothing back, I tried a second time and was told it was being done but still it won’t take my o2 sim, would you be able to help me get it unlocked?
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b e e f e r
(@mysteronomnom) reported
@VodafoneUK Any idea what the situation is with the home broadband connection in Mossbank, Shetland? Seems to be down again. Praying it isn't the undersea cable this time!
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Ash Rahman
(@ashrafrahman13) reported
@VodafoneUK My internet is down for the past 5days no help from ur Vodafone helpline called 3 times was on the phone for 1hour 20 mins last night, if it is not fixed this week I am complaining to ofcom, shocking service by your company
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Steve Rogerson
(@RogersonSteve) reported
@VodafoneUK I guess I won’t be taking out any more plans with you then. This is a disgraceful way to treat long-standing customers for their loyalty.
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Sian Spencer
(@Siany_84) reported
@VodafoneUK what's going on with home broadband? I've had no internet for over an hour, been trying to get help through chat for 40 minutes and even when I'm connected to an agent after waiting ages nobody is actually responding to me. Terrible service!
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Chris Mullins
(@CBMullins83) reported
@VodafoneUK Hi guys, I read somewhere your no longer supporting 3G service, however my phone keeps switching to 3G and I can’t access most of online services, how do I stop my iphone 13 pro from using 3G network? Thanks
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Steph Mc Cabe
(@st_mccabe) reported
@VodafoneUK having constant intermittent WiFi drops - now on my 3rd engineer visit in two weeks (although I have to call back to book this appt later - yet another hour on hold no doubt). Can't do my job because my calls keep cutting out! It's been like this for months. Help!
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Nathan Peake
(@NathanBSuk) reported
@VodafoneUK you use the @CityFibre network yet don't use ipv6, why? cityfibre has 100% support for it. @noIPv6
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Katie Hirst
(@KatieHirst7) reported
@VodafoneUK She doesn’t have twitter but she’s messaged on Facebook messenger, please help! She’s sent the screen shot of this