Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Paul Fradgley
(@gpfradgley) reported
Today would have marked 15 years working @VodafoneUK but in Feb 2020 just before pandemic they told us that they were going to transfer whole store out of the business where we had no choice but agree or become unemployed. So 13 years of loyal service meant nothing @UsdawUnion
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nick
(@nick19680) reported
@VodafoneUK hi please could you give me a number so I can actually speak to a human rather than a pre recorded voice I need customer services thanks
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Vijay Jois
(@vijayjois) reported
@VodafoneUK - what is wrong with your customer service people and your bots? Neither seem to be able to understand and cope with people - what is the best way to speak to a #human?
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🇺🇦 Phil Swallow 🦅
(@Phil_Swallow) reported
from
Whyteleafe, England
@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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Brian
(@Brianhagon) reported
@VodafoneUK look can someone please just give me the right bloody number for customer relation Have been given to. Man6 number
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Ste Reid
(@stereidlp) reported
Hey @VodafoneUK any idea where my new phone is? You have just said you are going cancel my discount if I don’t send you my old phone within 48 hours but I’m still waiting for my new phone. Please send me my new phone quick!
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VFW LDN
(@vfwldn) reported
PART 2: At the time we took out the contract, we were told this Gigacube was "great for gaming". @VodafoneUK @VodafoneGroup - what can be done about this please? Will have to publish a story about this if nothing can be done. 2 hours on the phone to support was a waste of time
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princess🧚🏾♀️
(@teeshakur_) reported
@VodafoneUK What’s the point? The complaint has reached customer relations & the person helping isn’t helpful at all. I called today SPECIFICALLY requesting not to speak to them, and that’s the very person that’s called me today. Not interested anymore tbh. Can’t wait for my contract to end.
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brij chhabra
(@brij_chhabra) reported
This is my 5th complaint regarding call disruption. No clear voice. Unable to understand call received. I am being forced to port my number to another Co. Very very bad service. @VodafoneGroup #Vodafone @VodafoneUK @VodafoneIT
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Oliver Morton
(@Eaterofsun) reported
. @VodafoneUK is there a reason why the service you offer along major railway lines in the south of England is so bad. Obviously it is irritating to me as a user, but I am also just curious.