Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 11/23/2025 10:25

November 23: Problems at Vodafone

Vodafone is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • penleighfarm1 Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Breachesbase BreachBase (@Breachesbase) reported

    @VodafoneUK Hello again. I have another issue. Every time I try to reset my password, I get an error: Internal Server Error. Why is your site not working?!! I enter the password correctly twice for the reset and get that error every time! This is not good enough!

  • SubhadraFireB Clair (@SubhadraFireB) reported

    @VodafoneUK You haven’t been able to fix my internet in 5 months. And your policy is to not offer any compensation until a fix is done. Yet you can’t fix it. This is ridiculous.

  • FluffyRona Rona Hunnisett 💙 #GTTO #FBCoalition2024 #3.5% (@FluffyRona) reported

    .@VodafoneUK & that tale you told me about having 24/7 support w I upgraded to a business account? Turns out that was another lie. Utterly reprehensible .

  • smnhndmch Simon H (@smnhndmch) reported from Solihull, England

    @VodafoneUK why are text codes to logon to my account not working? I've clicked resend code at least 3-4 times and still haven't received a single message after 20 minutes!

  • davecrowley Dave Crowley (@davecrowley) reported

    @VodafoneUK Hi Guys. I am trying to help an 85 year old with a query on his monthly phone bill. Under “Additional charges”/“Other”it shows a weekly charge for “WTHR SEAST DAY”. What is this please? Thanks!

  • DanCoop37875592 Dan Cooper (@DanCoop37875592) reported

    @VodafoneUK Coca-Cola is just so ******* bad for your health!

  • DormandPaul Paul Dormand (@DormandPaul) reported

    @VodafoneUK good morning still only getting 3G please can someone help

  • Charleen73chapm 💕CHARLEEN💕 (@Charleen73chapm) reported

    @VodafoneUK hi I wondered if there was a problem with the network. People can’t hear me sometimes when I’m on a call. I’ve been to Apple about my phone and it’s not that. I’ve just got a new sim but still having the problem. Please help

  • ZoeBish50149986 Zoe Bishop (@ZoeBish50149986) reported

    @VodafoneUK Come on lads, this is EXACTLY what the UK needs now! Bring it home!! 🦁🦁🦁 think it might cheer me up too, I've had an awful week so please give me something to smile about!

  • SubhadraFireB Clair (@SubhadraFireB) reported

    @VodafoneUK And now your “customer CARE” has put me on hold for 20 mins to force me to hang up.