Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 11/24/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • penleighfarm1 Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mathur_d Deepak (@mathur_d) reported

    @VodafoneUK how do I escalate a refund issue? I’ve been getting passed from pillar to post on phone by various teams with conflicting answers for almost a month now …happy to send you details on dm

  • tamo1874 Tam (@tamo1874) reported

    1 hour 15 minutes on live chat @VodafoneUK for them to not resolve an issue the person got caught lying to me though the chat and offered a £3 goodwill charge.The didn’t know what the NHS was for discount. If you have uk discounts your staff abroad need trained.Disgraceful AVOID!

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    @VodafoneUK Oddly enough guess what - your support team have failed again. Deleted my login on your site for a second time forcing me to re-register again, and guess what the underlying problem is still broken. Talked to vodafone almost daily about this for almost 2 weeks and not fixed.

  • litewireuk Matt Giles (@litewireuk) reported

    @VodafoneUK what's up with the mobile signal in Bromsgrove recently!? I moved from another provider and getting a worse experience here 🫤

  • JamesKTweets James Kiriamiti (@JamesKTweets) reported

    @VodafoneUK why has my service/network been disconnected and sim card not picking up signal for the past 2 days

  • sciencejared Jared Lee (@sciencejared) reported

    @VodafoneUK Yeah, coz I want yet another transcript of getting lied to. "We closed your ticket, because we resolved your issue" No internet at all is certainly a novel resolution to frequent connection drops

  • sandychen793 Sandy Chen (@sandychen793) reported

    @VodafoneUK I can’t view my data usage on the Vodafone App or anywhere online. This has been an issue for months (Error 4300 in the app) and the chatbot is unfortunately, absolutely no help.

  • Tonybroug Tony (@Tonybroug) reported

    @emcharlotteb @VodafoneUK They give users a lot of runaround on issues like this, you can message “incsunlock” on instagram to get it unlocked, they helped me out with mine

  • TogaTheGreat TogaTheGreat (@TogaTheGreat) reported

    When the hell did it become so acceptable for big companies to basically treat customer like ****. 30 minutes and counting so far on hold to @VodafoneUK waiting for someone to bother to actually talk to me. Absolutely unacceptable.

  • AnnieTEPorter Annie Porter (@AnnieTEPorter) reported

    @VodafoneUK I have now been on the phone for heading to 1.5 hours trying to get my what you describe as 'Automatic Compensation' for a 21 day outage in April. There was no communication during the outage and even less now! Great work from one of the worlds communication giants.