Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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adam baterip
(@ABaterip) reported
@VodafoneUK This has to be the worst customer service I have ever come across we will be changing provider as soon as possible over an hour and still not rectified issue
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Laura Fox
(@foxie2k51) reported
@VodafoneUK Ive sent a DM and no one has got back. There has been no signal in the BD22 area since just after 10am today and theres still nothing. Totally unacceptable!
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MJ
(@MichaelJones85) reported
@VodafoneUK You’re advisor can’t sort it because apparently I’m giving the wrong security details. My date of birth has not changed. My post code has not changed. My pin has not changed. I’m cancelling the broadband. Vodafone is a bag of **** service 👍🏻
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henry pert
(@henrypert) reported
@VodafoneUK But that isn't practical for him. The router is down some steps. He can barely walk and he had no idea what it would entail.
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Jade
(@GhOsT_uNdEaD_) reported
@VodafoneUK ABSOLUTLEY FOUL AND DISGUSTING SERVICE! AGENTS WHO WONT LOG A COMPLAINT, AWFUL PLEASE AVOID
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Harsh Patel
(@Harshp9139) reported
@VodafoneUK Even one of your customer advisor told me to visit vodafone care near by my house which close at 5 oclock and weekend close to visit that store i took off from my job which was waste of my money and day and never got my refund and watch as well… lit. Peaced off me
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Harsh dePiercer
(@harshdepiercer) reported
@VodafoneUK nope. After 1hr of call you disconnected me without resolving the issue or any explanation why. Promise of a call back arrived after two more follow up calls but I’m still waiting 30 mins after that. Awful service.
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tanh(mmalex) 🇺🇦 @mmalex@mastodon.social
(@mmalex) reported
@VodafoneUK Thankyou. I have tried that and I click the button, it sends the message 'Get started', but the BOT never replies. not sure how to proceed. cheers.
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Carrie-ann
(@CarrieannMonty) reported
@VodafoneUK No help needed thanks, that's just my new year's tech resolution
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Graham Hulbert
(@grayhulbert) reported
@VodafoneUK I have upgraded my fibre line and now my internet is down. I contacted 191 who couldn’t resolve it so booked an engineer but this seems wrong, everything I’ve read suggests it’s just a router authentication issue that can be resolved remotely, can you help? Thanks