Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 01/19/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 90sMoofie ✌🏻Gary/Gawy aka Moofie✌🏻 (@90sMoofie) reported

    It just goes to show how unreliable @VodafoneUK is, this morning as I’ve been doing I went to pay my bill early, first attempt I got a notification from my RBS app that the payment had been taken but was told on line that there has been problem processing. Had to pay twice 🙄

  • Nicx66 Nicky Saxon (@Nicx66) reported

    On hold querying contract with @VodafoneUK unbelievable bad customer service. On the phone being bounced around like nobodies business.

  • seanofthedodd Sean Dodd (@seanofthedodd) reported

    @VodafoneGroup @VodafoneUK Any idea how? No one has a clue what's going on there. What's the best number to call to sort this/cancel the account

  • x_MV_ Hannah (@x_MV_) reported

    @VodafoneUK Home broadband. I got the package with a booster as the signal is so rubbish and i still have issues with the signal reaching my bedroom it’s actually ridiculous

  • chrissypops17 Christine rowan (@chrissypops17) reported

    @VodafoneUK I'll get her to try to call you. The signal in her area is bad though. Thanks

  • GoddenSA2 AG (@GoddenSA2) reported

    Hi @VodafoneUK, it looks like your mast in the Stepaside/Wisemans Bridge area went down around 10am this morning, and everyone is without data. Seems to be a localised issue as fine in nearby areas. Can someone turn it off and on again?!

  • TwixLogic Ashley (@TwixLogic) reported

    @VodafoneUK I called on Monday due to no internet. Engineer booked to come out within 48hrs to fix. Received msg saying fixed. I still have no internet. Today they now tell me 3 working days which takes us to Monday. Why no urgency after first fix fails????? 😡😡

  • SteffanDiehl steffan diehl (@SteffanDiehl) reported

    @VodafoneUK I bought an internet dongle on Sunday and haven't had a decent internet connection on it since Monday. Is this what's to be expected from an apparent top UK supplier? I can't use it with a smart TV or with a smart phone. Is there a network issue in the ME7 area?

  • colette_garner Colette Garner (@colette_garner) reported

    @VodafoneUK Unbelievable!!! You have now DM to say you can’t help at all because in desperation I found a complaint form online as well as resorting to Twitter to try & resolve an issue that my husband & I have already spent days on! Terrible customer service!

  • MrMMarsh Michael Marshall (@MrMMarsh) reported

    @VodafoneUK @virginmedia ...3) @VodafoneUK's online chatbot doesn't load through normal means, you have to find a weird workaround, and when you do it answers every "please don't cancel my account" question with "I'm sorry you're leaving us! Which account shall I cancel?"...