Vodafone outages and service status in Shepton Mallet, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Shepton Mallet, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Vodafone
Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Steve P (@Judge_Dr3dd) reported from Chew Stoke, Englandwith platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Vicki Rowe (@vicki_rowe) reported from Binegar, England@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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MaxinFrome (@maxwide) reported from Frome, England5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Steve P (@Judge_Dr3dd) reported from Chew Stoke, Englandme as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Georgie Charles (@charles_georgie) reported from Frome, EnglandI’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵💫
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MaxinFrome (@maxwide) reported from Frome, EnglandReasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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MaxinFrome (@maxwide) reported from Frome, England2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Owen the farmer/butcher (@penleighfarm1) reported from Frome, England@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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Candace Taylor-Gregg (@candacekendall_) reported from Frome, England@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Lynne Joyner (@LynneJoyner) reported from Compton Martin, England@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Matt Cardy (@mattcardy) reported from Holcombe, England@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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John Tiley (@JohnTileyITQ) reported from Clutton, England@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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John Tiley (@JohnTileyITQ) reported from Clutton, EnglandMy @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James Hunt (@jameshunt312) reported@VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬
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Andrew 🍻 (@AndyArsenal17) reportedHi @VodafoneUK if it’s possible to video chat with people in space how come I struggle for any kind of decent network connection in our major cities. In the past month I have been in London and Birmingham and had to switch to free WiFi in places to get service.
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Sedat Efe (@efe_efe) reported@VodafoneTR Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT
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James (@jimbles1967) reported@VodafoneUK #youtube My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.
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John Gly (@chuxjohn) reported@VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?
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Mad Dal (@MadDal85) reported@VodafoneUK I do not know what your game is, but my phone has not been receiving any incoming calls for a little while now. What if someone was trying to get jold of me and it's emergency? Get it sorted please!
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MS (@_MartynStacey) reported@VodafoneUK @vodafone has terrible customer service
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The Major (@HighRankMajor) reported@VodafoneUK hi I work on the internet and it's down and I have lost access to my phone number. I need it up and running soon, I understand that it's a bank holiday. I'm at 5 Millgate, Selby, YO83JX. Can we resolve this quickly. Thank you for your time.
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Rachel (@Rachel___001) reported@VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???