Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lowther76
(@Lowther762) reported
@VodafoneUK So this is what I'm talking about you say your going to help I dm you and don't hear anything for days honestly your costomer service is **** at best ill just cancel my contract as you have not pro idea me with any kind of service after 6 weeks of waiting
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Ruth May
(@RuthMay1997) reported
@VodafoneUK trying to cancel my phone contract online but I keep getting an Oracle error message?
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Jess🍂
(@JessicaAmy_1994) reported
@VodafoneUK Then why when I ring that number does it send me through a series if questions to tell me that the quickest and easiest way to cancel broadband is on the chat?! I ring that number and don't get through to a person!! I switched my mobile to O2 today cause I've had ENOUGH !!
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Joe
(@_Joesn) reported
@VodafoneUK My wifis been down for 20 hours now you’re absolutely useless👍
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Nogin
(@Nogin67647113) reported
@VodafoneUK 32 hours without broadband now and no indication how much longer. Terrible service Vodafone 😡
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Jacob Bedford
(@JacobBedford9) reported
@VodafoneUK so still no Internet affter you failed to install and resolve should have been completed on Thurs waited all day for an engineer to no show. I have never had worse service in my life #Vodafone @BTGroup how long to get a new router and install from you guys?
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Luke Pallister
(@LukePallister) reported
@VodafoneUK I have just been on your online chat help for 2 hours trying to cancel my contract. Just as your agent was canceling it. I had been placed at the back of the queue again. Please help.
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Kelbel
(@badlydrawnkel) reported
from
Dudley, England
@VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔
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NovaFrankie
(@NovaFrankie) reported
@VodafoneUK why is 11 o’clock at night on a Saturday deemed “peak times” and when I finally get through to an adviser they can’t help, put me through to the broadband team only for the app to give out. I just want an internet connection
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Claudia
(@twick2008) reported
@VodafoneUK need to move my broadband and based on your information on your website I need to call. But this doesn't work - worse customer service how can I change my address for my broadband service or do I just cancel