Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak
(@mathur_d) reported
@VodafoneUK how do I escalate a refund issue? I’ve been getting passed from pillar to post on phone by various teams with conflicting answers for almost a month now …happy to send you details on dm
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Tam
(@tamo1874) reported
1 hour 15 minutes on live chat @VodafoneUK for them to not resolve an issue the person got caught lying to me though the chat and offered a £3 goodwill charge.The didn’t know what the NHS was for discount. If you have uk discounts your staff abroad need trained.Disgraceful AVOID!
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Michael «*»
(@sparkslabs_com) reported
@VodafoneUK Oddly enough guess what - your support team have failed again. Deleted my login on your site for a second time forcing me to re-register again, and guess what the underlying problem is still broken. Talked to vodafone almost daily about this for almost 2 weeks and not fixed.
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Matt Giles
(@litewireuk) reported
@VodafoneUK what's up with the mobile signal in Bromsgrove recently!? I moved from another provider and getting a worse experience here 🫤
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James Kiriamiti
(@JamesKTweets) reported
@VodafoneUK why has my service/network been disconnected and sim card not picking up signal for the past 2 days
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Jared Lee
(@sciencejared) reported
@VodafoneUK Yeah, coz I want yet another transcript of getting lied to. "We closed your ticket, because we resolved your issue" No internet at all is certainly a novel resolution to frequent connection drops
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Sandy Chen
(@sandychen793) reported
@VodafoneUK I can’t view my data usage on the Vodafone App or anywhere online. This has been an issue for months (Error 4300 in the app) and the chatbot is unfortunately, absolutely no help.
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Tony
(@Tonybroug) reported
@emcharlotteb @VodafoneUK They give users a lot of runaround on issues like this, you can message “incsunlock” on instagram to get it unlocked, they helped me out with mine
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TogaTheGreat
(@TogaTheGreat) reported
When the hell did it become so acceptable for big companies to basically treat customer like ****. 30 minutes and counting so far on hold to @VodafoneUK waiting for someone to bother to actually talk to me. Absolutely unacceptable.
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Annie Porter
(@AnnieTEPorter) reported
@VodafoneUK I have now been on the phone for heading to 1.5 hours trying to get my what you describe as 'Automatic Compensation' for a 21 day outage in April. There was no communication during the outage and even less now! Great work from one of the worlds communication giants.