Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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JH
(@Est_1875) reported
Hi @VodafoneUK, having trouble contacting customer services. Everytime we phone the number 0333 3040191 and our account number in we eventually go through to voxi and then the call ends. We need to speak to someone about our broadband please.
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Aly Napier
(@annie_blackmint) reported
@VodafoneUK I've replied to you and nothing has happened apart from a robot asking the same questions I answered the last time I tried to get help. I don't have another 2/5 ,hours to spare going through the same things.
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Merlin
(@Drysdaleboy1) reported
@VodafoneUK 8 days without a viable landline for a medically vulnerable customer who is shielding. A viable landline is a medical necessity. All I get from customer service is it will be fixed tomorrow. A spot light needs to be shone on your company regarding vulnerable customers.
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F Λ B R I Z I O
(@fabrizioviani) reported
@VodafoneUK Yep, exactly why you're the worst. "Greeted by our BOT"
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Aly Napier
(@annie_blackmint) reported
@VodafoneUK have really let me down, they asked me if I'd like to upgrade my broadband and as I'm now bed bound I thought it would be a good idea. That was weeks ago and I still am not connected but have to pay for the privilege. I'm very, very disappointed.
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Blanked
(@BlueCoder101) reported
@VodafoneUK Are there any current outages in London? Been having issues for the last two hours with the broadband.
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Martin Steers
(@martinsteers) reported
@VodafoneUK your CS is so crap I spent 20 minutes to cancel my account, got a confirmation of the cancellation and now just had another email saying "we're glad your staying" and my cancellation as been er cancelled! Do I just need to ask @Ofcom if they can cancel for me?
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Merlin
(@Drysdaleboy1) reported
@percylittlep @VodafoneUK Customer Service is just a firewall for a under resourced service. I been without a viable landline for 8 days and we have a Medical need for it. Each day they say it will be fixed tomorrow. A spot light needs to be shone on this Company on how they deal with vulnerable people.
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Fiona Anderson
(@FionaLegal) reported
@VodafoneUK I had a message today about network problems in my local area (again). This keeps happening. I've got an important zoom meeting tonight and use my phone to connect to zoom. I know things can go wrong but several times in a few weeks? They're not fixing it properly.
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kapil goyal
(@GOYALKAPS) reported
@VodafoneUK i can’t take this pathetic service any more. i have placed 1st order on 25th Dec 2020 & since then waiting to get fiber broadband. i don’t want to say anything else