Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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Gillian Chalmers
(@peachespops) reported
@MartinSLewis Martin my friend is being scammed by TrimXS sending premium texts regularly which cost £3. Never signed up to or clicked any links. @VodafoneUK are refusing to help - what can he do? Thanks
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Sangam Patel
(@sangamp3313) reported
@VodafoneGroup @VodafoneBiz @VodafoneUK mother **** , if you not provide proper internet speed than customer why not go other company......you are not solve customer problems......
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Nadia Waseem
(@NadiaWaseem18) reported
@VodafoneUK @joe_cable I have bad coverage of my line in these areas mostly Uxbridge, West Drayton, Windsor nearly everywhere else. No Internet no signal no 5G working! Always complain no one helps, expensive network but poor service. Not worth what am paying.
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Nicky Headley
(@scousenicky78) reported
@VodafoneUK Help...I have upgraded to a new phone, now trying to get back on the Vodafone app to look at my new bill. I cannot log in (previous phone used a code). Asked 5 times for a reset email and have not received it 😔
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@AirtimeRewards @VodafoneUK I hope not. This is the first time I’ve had a problem claiming £10 off my bill as you’re usually pretty quick doing it. I just didn’t realise it would take this long. I don’t understand what’s gone wrong as you can see from the screenshots that I claimed £10 off on the 4th May.
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Aylee
(@Willis_AE) reported
@VodafoneUK we haven’t had any phone signal or 3G/4G since Friday in DA3 and your online chat is denying any issue! Lots of people in our local area are affected, can you please help??? The weekend was bad enough but now I can’t work!! #nosignal
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John Jones
(@jonno1607) reported
@marty5552 @VodafoneUK The internal parts are made in china,they are what we call very cheap generic unit,same unit inside a £2:99p watch customer came in for new battery,taking back off we nearly fainted because of unit same as our cheapo watches at £2:99p Talk about getting ripping off.
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Nathan Lewis
(@NathanLewis1987) reported
@VodafoneUK just been advised by complaints and customer care teams that it should take 4 calls to raise a complaint
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Suhani Patel
(@Snehal1Snehal) reported
Still no internet in my house @VodafoneUK Big brands but no good customer service No one listening Never recommended #vodafoneidea I am escalating complain ahead This type of company should be shut