Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Fairbairn
(@WeHaveThisThing) reported
Dear @Vodafoneuk, your internet service is beyond embarrassingly bad. 5 or 6 or more dropouts a day for the last 6 months. I'll be gone when the contract is up.
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Liz Kearslake
(@Ajandspooksmuum) reported
@VodafoneUK disgusting service for my vulnerable daughter today! Told by one of your operatives to ‘pay her bills on time’ has this person been a victim of domestic violence?? Plan in place but your inadequate system can’t support it #notfair #crapservice #willbeleavingmyself
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Carol Lovekin ☘🏴♀️
(@carollovekin) reported
@VodafoneUK New hub (new account) supposed to go live today. Nothing. Your helpline operator tells me it could be midnight before it goes live & that you emailed me to this effect. No yi3u didn't. I am deeply unimpressed & it's only 9.41.#Fail
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Carl Atkin-House 🏳️🌈🏴🇬🇧🇪🇺
(@carlatkin01) reported
@VodafoneUK OK thanks for confirming. Why have you decided to discontinue this service and did you give any advance notification to users because I never received anything? Being able to WhatsApp etc between meetings on the tube in London is extremely useful for many people.
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Ryan
(@luckystars94) reported
@VodafoneUK Second! They played amazing considering they was down to ten men! Sweepstake is getting closer 👀👀 #vodafonetreats #ITAWAL
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Trevor Killeen
(@TrevorAKilleen) reported
Spectacularly poor customer service from @VodafoneUK today!!! Failures on service, technical issues and on the way the “customer service” team handled the issues - disconnected from their “chat service” - 4 times!!! Seriously do you think customers have nothing better to do?
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Han M A Baxter
(@uniiskillingme) reported
@VodafoneUK I've been trying to upgrade via the site since yesterday afternoon and the site still doesn't work? I want to browse my deals before I decide but I can't :(
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Lee Cooper
(@lilkoop93) reported
@VodafoneUK your Internet is one of the worst I have ever seen in my life not a single night goes by where it doesn't disconnect atleast once!
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添柏司 TDP
(@tianbosi) reported
@VodafoneUK Please sort out my account - tethering is still not working after 18 months.just fix it already!
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Sabrina
(@SabFx) reported
@VodafoneUK My internet has been down since 3pm on Friday. We where told 24-48 hours to fix this. It is still not working now and two of us in the house have to work from home. Please tell me what the problem is and when it will be fixed?