Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Patricia Kelly
(@trishkelly123) reported
@GeorgeMonbiot @VodafoneUK Similar experience from Vodafone with both my daughter and husband absolutely awful customer services.
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Rhys David's Voice
(@RhysDavidsVoice) reported
@GeorgeMonbiot @VodafoneUK This might not help much but- the moment they refused to deal with someone with power of attorney, THEY were in breach of contract and violated several other laws including GDPR. The breach caused demonstrable distress and each call taker is CRIMINALLY liable. Try report to ICO.
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George lowrie
(@lowrie_george) reported
@ArdMsen @VodafoneUK @GeorgeMonbiot Even worse "drop our automated bot a DM" basically one step away from "go **** yourself!"
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David
(@ramthelinefeed) reported
@GeorgeMonbiot @VodafoneUK Yeah I had similar with them, albeit just with my own account and I hadn't died. Took the ombudswoman and about 20 hours of emails to shut down their specious guff and get the 'default' removed from my credit history.
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Toryodour
(@petrometro1) reported
@GeorgeMonbiot @VodafoneUK You have significant follower influence. I would sue for reputational damage wasting time at £100 an hour. Vodaphone and Virgin take someone like you as being just an ordinary customer. Their risk and they need to pay for it.
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Scotia
(@Pauline_Toole) reported
from
Comrie, Scotland
@Amalkadog @VodafoneUK We were both with @VodafoneUK for years - private and business contracts. We needed help from them with a connectivity issue. They wouldn't help and wouldn't release us from our contracts. Will never use them again.
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Bernie Reddington
(@Bernie_Bus) reported
@GeorgeMonbiot @GdVikki @VodafoneUK Another complaint! My daughter is transferred to a normal account, but two months later still money is coming out so I end the Direct debit as I don’t see why she should be paying at the same time as me for exactly the same number!
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Ben Edwards
(@beneddy123) reported
@VodafoneUK The account holder is Tanith @tanithcaitlin - there are whole bunch of notes on her account from multiple chats, which never seemingly get looked at. The account / order keeps getting cancelled due to "technical issues" and she is never informed.
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Emma Winmill
(@emma_winmill) reported
@GeorgeMonbiot @VodafoneUK I’m so sorry your family have had to deal with this. We’ve had a similar situation with them, been trying to cancel since last August and had letters from a debt collecting agency. Their systems are appalling but that takes no account of the rudeness of staff.
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Chris Bellaby
(@Bells1590) reported
@VodafoneUK Sorry, I am looking to cancel Broadband (apologies for missing this out) - the website suggests I can only process this cancellation over the phone