Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (51%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ange
(@3monkeysmummy) reported
@VodafoneUK how on earth do you make a complaint these days??!!
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Tim Watkins Esq.©️
(@tim_watkins68) reported
@VodafoneUK your network service in W8 4PU is again non existent. You’ve promised over months this would be sorted. FFS get it sorted then
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Lulu Jewelz
(@Sahar_Elayali) reported
@VodafoneUK I would happily send you a DM however I would like to correct you... you are not helping me connect AGAIN you are basically allowing me to access a service I have paid for since 9th feb which I still cannot connect too.
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Katie Rawlings
(@katierawlings1) reported
@VodafoneUK hi. Is there an issue in BN3? My dongle and 4g aren’t working and website isn’t loading to check? Thanks
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Kieran
(@kjsmth93) reported
@VodafoneUK I placed an order with you Sunday, sim card was dispatched Monday with RM 1st Class, still not had my sim but your PAYM team have told me it's been delivered? Help pls
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Tim Watkins Esq.©️
(@tim_watkins68) reported
@VodafoneUK This has been a continuous problem for months though. Everytime I complain I get the same response and so it goes on. I’m paying for a non service.
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Sara
(@_Sxraa) reported
@VodafoneUK i am unable to get through on the phone as it is an automated service and it ends the call. I have been waiting for an agent on your customer service chat for over an hour. You are ignoring my dms. Can someone get back to me please 😡
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Matt Pedder
(@_MattPedder_) reported
@VodafoneUK Well this is very disappointing then because so far @OpenreachHelp are absolute garbage. And @SkyHelpTeam don’t seem to want to hold them accountable. They think is acceptable to only get an update ONCE every 24hrs. May have to invest in a #leasedline
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Jack Richards
(@JR_Marketeer) reported
Hey @VOXI_UK @VodafoneUK - can you help me out? I’ve purchased some more international minutes, but you aren’t recognising them when I try to dial out. Can I get some prompt support?
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Lulu Jewelz
(@Sahar_Elayali) reported
@VodafoneUK switching to your broadband has been the biggest mistake of my life... I’ve been charged for the internet and I still haven’t been able to use it. It’s been 16 days since the service went live and I haven’t been able to use it for half a day!