Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Fenton
(@knotlaphone) reported
@VodafoneUK I spend quite a lot of time watching @talkRADIO on YouTube while repairing people’s devices. What’s your personal thoughts on your giggacube? I’m in need of a better mobile internet solution and thinking of getting it.
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Julia Thorne 🇪🇺🇬🇧💚🌻
(@juliathorne13) reported
@SPEnergyNetwork @VodafoneUK All this is news to me. I haven't knowingly given permission for you to use my phone number, unless it was buried in the tiny type when I signed up to @BulbUK...? 'Sign up to our Priority Services Register' sounds an awful lot like 'our marketing department wants your number' 🙄
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Memz tabak
(@MemzTabak) reported
@VodafoneUK Can someone please help me ... Im losing the will to live, I have been trying to arrange a Sim swap for the password 6 days and something that should have taken maximum 24 hours as resulted in incompetent vodafone staff taking nearly a week.
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🇬🇧FarCough🇬🇧
(@loveslucozade) reported
@VodafoneUK I have sent three messages in relation to my final bill. On the basis that you won't answer, I have cancelled the direct debit. Worst mobile company ever. All because I left you. Rather like remainers! 🙄
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Megan Rose
(@meganrosebohan) reported
@VodafoneUK I’m extremely annoyed with your customer service. My new upgrade plan is not what I agreed to, it does not include entertainment which is what I was sold, I’ve tried resolving this issue 3 times on a live chat & got nowhere. Please can someone help me with this ASAP?
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Derek Prescott
(@DerekPrescott) reported
@VodafoneUK had issues with my broadband contact yourselves yesterday and was told at 1545 there was a fault and given a ref number. issues this morning rang again didnt want the ref number I was told to use! Told me that it wud be fixed b4 2pm not given ref no no contact poor
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Rachel
(@rachej324) reported
@VodafoneUK my partner phone as stopped receiving calls and texts he's has tried calling but he can't get through to anyone, can someone please help as he uses his phone for business
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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makeupbyemzee
(@MakeupbyemZee) reported
@VodafoneUK Apparently no one does. Im fed up i feel helpless and so depressed. Im literally being taken for grant. Im with @VodafoneUK for years. I am being treated like i’ve been using free services. You guys showed no loyalty towards a loyal customer
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Andy Brown
(@mrbrowneye) reported
@VodafoneUK your web chat is shocking. I get half way through my support and get kicked out and have to start again from the back of the queue. Please get someone to call me to discuss cancellation ASAP. Please DM me for contact details thanks