Vodafone Outage Report in Shepton Mallet, Somerset, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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MaxinFrome
(@maxwide) reported
from
Frome, England
2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
@VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them
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MaxinFrome
(@maxwide) reported
from
Frome, England
5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.
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Georgie Charles
(@charles_georgie) reported
from
Frome, England
I’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵💫
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@VodafoneUK Hmmmmmm. I have poor signal at home 😟
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Candace Taylor-Gregg
(@candacekendall_) reported
from
Frome, England
@sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.
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MaxinFrome
(@maxwide) reported
from
Frome, England
Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error
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Owen the farmer/butcher
(@penleighfarm1) reported
from
Frome, England
@VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time
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John Tiley
(@JohnTileyITQ) reported
from
Clutton, England
My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling
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Vicki Rowe
(@vicki_rowe) reported
from
Binegar, England
@VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.
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Tom 🚂🏰🦖🦕
(@TomSingleton4) reported
from
Lower Langford, England
@VodafoneUK Thanks for reply. Signal returned around 3am this morning lol
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Steve P
(@Judge_Dr3dd) reported
from
Chew Stoke, England
me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Hodgson
(@PeterHo84891083) reported
@VodafoneUK wow not only do Voda never want to talk to you but their battery refresh programme will take your phone away for three days without lending you a temporary one. Well who needs a mobile phone anyway? #itsgoodtotalk #vodafone #togetherwecan
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Ajinkya
(@ajinkyachaobal) reported
@VodafoneUK He mentioned that the issue with speed of internet cannot be fixed untill next week though. But, I am happy at least internet is back up
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Shaun Capel
(@capel_shaun) reported
@VodafoneUK I cannot wait to cancel all five of my contracts with you. After trying to cancel a miss sold contract, I now realise, I'm just an account number even after 21 years of loyalty.
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Ally 🏴☠️
(@allyyoopp) reported
from
Stittenham, Scotland
@VodafoneUK Upgraded my contract 5 weeks ago. New phone didn’t arrive, spoken to 3 different people, all of whom basically palmed me off. Spent 3 hours in a store today, left with no service and had to pay for a SIM card to be able to use my old phone. Still waiting on my new…
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Vasiliki Tsavdari
(@vassotsavdari) reported
@VodafoneUK Dear Hamza, this is hardly an excuse. I am already 1h20min on the chat as we speak and 24min on the phone and still not a solution. Also, when customers wish to downgrade it should be fine! I don't want to be interrogated as to why I wish to change nor have upgrades forced on me.
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alimurtazamohsin
(@alimurtazamohs1) reported
My Advice to all those who are considering buying @VodafoneUK network, plz don’t. I have been complaining since sptmbr last year about poor signals but in vain. Only thing I hear from them is “we apologize”but no constructive work. Plz save yourself money and time @VodafoneUKhelp
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Ajinkya
(@ajinkyachaobal) reported
@VodafoneUK @VodafoneUK just to confirm, my internet service is back now. OpenReach engineer who visited earlier in the day has fixed the issue and restored internet service.
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Lee-Martin Salvin
(@leemart0e) reported
@Steveo67 @O2 @VodafoneUK Good luck with this. 12 days later mine still hasn't gone through. Old network sim and temporary o2 number sim has been disconnected. Nobody will help
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Scoob
(@Scoob1534) reported
Feeling very let down and disappointed that you give us 1 weeks notice about your price changes @VodafoneUK #vodafone #priceincrease
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GSK
(@gskNFT) reported
@VodafoneUK are putting there prices up over 14% this April… they must of taken huge losses last year and cut all director wages/dividends… oh wait! Any of my web 3 friends help me ditch these losers whilst still in contract 🥸