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Vodafone outages and service status in Shepton Mallet, England

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  • Vodafone generated 0 outage signals in the last 24 hours around Shepton Mallet, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • maxwide
    MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

  • mattcardy
    Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • TomSingleton4
    Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

  • charles_georgie
    Georgie Charles (@charles_georgie) reported from Frome, England

    I’m so annoyed that after being a customer of @VodafoneUK for 20+ years £50 a month, I’ve been refused an upgrade and contract because of an apparent credit check fail. It’s bullshit and time to leave Vodafone! #imleavingonthenexttrain 😵‍💫

  • maxwide
    MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • vicki_rowe
    Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • penleighfarm1
    Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • Judge_Dr3dd
    Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • Judge_Dr3dd
    Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • candacekendall_
    Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • LynneJoyner
    Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • JohnTileyITQ
    John Tiley (@JohnTileyITQ) reported from Clutton, England

    My @VodafoneUK runaround continues - it’s farcical - chat bots - “agents” working from home - admin efficiency disgraceful - customer services pop me back into the same merry go round - #Vodafonearedreadful

  • maxwide
    MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • JohnTileyITQ
    John Tiley (@JohnTileyITQ) reported from Clutton, England

    @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanyEmd
    Joan (@JoanyEmd) reported

    There's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK

  • Weespoon22
    🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported

    @VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone

  • clevedonmurrays
    Murrays (@clevedonmurrays) reported

    @VodafoneUK what’s going on with the signal and 4G / 5G in BS21? It’s been awful for over 24 hours and I cannot use any data, even with one bar!

  • JohnDemeza
    John D (@JohnDemeza) reported

    @VodafoneUK what is your email address for complaints please for personal phone issues ?

  • Taz_Pricey
    ✨Taryn H ✨ (@Taz_Pricey) reported

    Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

  • iKyle2017
    iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported

    @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!

  • grahamneden
    Graham Neden-Watts (@grahamneden) reported

    @VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.

  • markrjohns
    Mark Johns (@markrjohns) reported

    @VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband

  • Cliffyboy13
    Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported

    If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

  • jamcrr
    jim carroll (@jamcrr) reported

    @VodafoneUK can you help me My powerhub has stopped working off WiFi but the wired connection are ok can you suggest a fix for this