Vodafone

Vodafone Outage Report in Shepton Mallet, Somerset, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepton Mallet, Somerset, England 11/21/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    5) The tendency to blame other departments rather than take responsibility is rife. All these reasons and more make @VodafoneUK the worst #mobilephone operators on the planet.

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    with platitudes and lies from a range of lovely sounding people who have promised me all manner of assistance but have failed to deliver even a modicum of customer satisfaction. It has gotten to the stage that I cannot believe anything the @VodafoneUK representatives are telling

  • LynneJoyner Lynne Joyner (@LynneJoyner) reported from Compton Martin, England

    @VodafoneUK Hmmmmmm. I have poor signal at home 😟

  • vicki_rowe Vicki Rowe (@vicki_rowe) reported from Binegar, England

    @VodafoneUK @nicoleatherton_ I’ve not had any signal or internet since leaving Weymouth, Dorset. Now In Bristol and it’s finally resumed.

  • candacekendall_ Candace Taylor-Gregg (@candacekendall_) reported from Frome, England

    @sueturton @VodafoneUK I was delighted to move my last phone from Voda last year after years of rubbish service. I hope uou get a resolution. They need some good PR.

  • penleighfarm1 Owen the farmer/butcher (@penleighfarm1) reported from Frome, England

    @VodafoneUK with reference to a business contract; how can I speak to a real life customer service agent regarding a broken phone that needs repairing? The live chat is appalling! 191 redirects you to live chat. It shouldn’t be this difficult and such a massive waste of time

  • Judge_Dr3dd Steve P (@Judge_Dr3dd) reported from Chew Stoke, England

    me as I have become so disillusioned with the brand. They will still expect me to pay in a couple of days for a service they're not providing which in my opinion is tantamount to dishonest appropriation. Absolutely bewildered by @VodafoneUK.

  • JohnTileyITQ John Tiley (@JohnTileyITQ) reported from Clutton, England

    @VodafoneUK have got to be the worst #phone and #mobile #broadband service ever so I suggest you avoid them

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    2) These forms then disappear into the @VodafoneUK “back office” and customer service reps cannot talk to the back office....making them as powerless and as frustrated as their customers

  • TomSingleton4 Tom 🚂🏰🦖🦕 (@TomSingleton4) reported from Lower Langford, England

    @VodafoneUK Thanks for reply. Signal returned around 3am this morning lol

  • maxwide MaxinFrome (@maxwide) reported from Frome, England

    Reasons why @VodafoneUK is bottom of the @WhichUK list for customer service. 1) Most of their standard processes, proof of purchase, SIM swaps etc require customers to FILL IN FORMS full of information they already have, creating potential for error

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • danieljnewman Dan Newman (@danieljnewman) reported

    @VodafoneUK @mgrenrat Is this same issue also affecting the Colchester area? No broadband today.

  • mrkenvin Kenny Ranks (@mrkenvin) reported

    Swear to god @VodafoneUK have the worst customer service ever. Do not purchase anything from them all they want is to take your money as soon as you have a problem they don’t want to here you

  • RoryG7 Rory (@RoryG7) reported

    Is it just me or have @VodafoneUK gone awful with their reception in the last few months? Due to upgrade and I’m wondering wether to move or not. Always rated them for signal before but lately they’ve gone shite.

  • woody279279 Kris Wood (@woody279279) reported

    Shock. Horror. My @VodafoneUK broadband has been down again all day! 5 times in 5 months, at least you’re consistent if anything!

  • in_bens In ben’s head (@in_bens) reported

    Seriously, @VodafoneUK - ANOTHER complete home broadband outage?! This is the 3rd time I’ve been w/o in just a few months. Had to cancel an online session with a client because of the failings of your service. I am beyond dissatisfied.

  • cjsharman18 CJ Sharman (@cjsharman18) reported

    @MisterMattLaw @VodafoneUK Two hours? Strap in, I’m in Kesgrave and mines been down for at least 10 hours. It’ll be interesting to see what Vodafone tell you, if anything, as the very few updates given are woefully inconsistent.

  • ania_wasilewska Anna Golis (@ania_wasilewska) reported

    @VodafoneUK seriously!! J@would expect a bit more updates on a such huge issue. I WFH and had to quickly purchase additional data to be able to work! Any ETA when this is going to be resolved in Colchester?

  • aparkinson65 @aparkinson65 (@aparkinson65) reported

    @VodafoneUK got VF broadband. Router keeps restarting almost every 10 minutes and Wi-fi as bad as my dads @virginmedia Wi-fi signal. CS team not great and can’t sort as my Wi-fi keeps dropping out when I’m online to them.

  • RealAleDave Real Ale Dave (@RealAleDave) reported

    @VodafoneUK what’s the update on the broadband outage in East of England?

  • shaunsears67 Shaun Sears (@shaunsears67) reported

    @VodafoneUK okay I see leaving a message here is about as useful as calling your customer service. I just don't understand how you can not just give me a straight answer. I left a message just as requested and no reply. Well done. I am increasingly frustrated, and stressed