Vodafone outages and service status in Selkirk, Scotland

Problems in the last 24 hours in Selkirk, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Selkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Selkirk, Scotland

Latest outage, problems and issue reports in Selkirk and nearby locations:

• 
  Graeme Wilson 🐀🐾🦇🐝🕷️🐌🐞 (@GraemeBWilson) reported 35 minutes ago from Denholm, Scotland

  @VodafoneUK Bank said they could not help. Thanks for your assistance will pass on to my parents. 👍

• 
  Graeme Wilson 🐀🐾🦇🐝🕷️🐌🐞 (@GraemeBWilson) reported 47 minutes ago from Denholm, Scotland

  @VodafoneUK can you help? My parents are in their 70s and had set up a monthly Debit Card payment on PAYG. They wish to cancel it but don't know how. Is there a number they can call to cancel?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arjun Chohan (@ArjunChohan) reported 8 minutes ago

  @VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?

• 
  Arun Hebbar (@ArunHebbar7) reported 9 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.

• 
  Benno (@ism_or_phobe) reported 11 minutes ago

  Bought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous

• 
  AlThePleb (@AlThePlebb) reported 12 minutes ago

  @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

• 
  Kate (@Kate21Reed) reported 13 minutes ago

  @VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!

• 
  sarah 💙 (@sarmackie965) reported 14 minutes ago

  Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 15 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Graham Wharton (@Graham_Wharton) reported 15 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  BozBey (@BozBey58) reported 16 minutes ago

  @VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.

• 
  Mike 'The Caretaker' (@MikeSparkes2) reported 26 minutes ago

  @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi