Vodafone outages and service status in Selkirk, Scotland

Problems in the last 24 hours in Selkirk, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Selkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Selkirk, Scotland

The most recent Vodafone outage reports came from the following cities: Hawick.

City	Problem Type	Report Time
Hawick	Phone	1 month ago

Community Discussion

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Vodafone Issues Reports Near Selkirk, Scotland

Latest outage, problems and issue reports in Selkirk and nearby locations:

• 
  Graeme Wilson 🐀🐾🦇🐝🕷️🐌🐞 (@GraemeBWilson) reported 32 minutes ago from Denholm, Scotland

  @VodafoneUK Bank said they could not help. Thanks for your assistance will pass on to my parents. 👍

• 
  Graeme Wilson 🐀🐾🦇🐝🕷️🐌🐞 (@GraemeBWilson) reported 36 minutes ago from Denholm, Scotland

  @VodafoneUK can you help? My parents are in their 70s and had set up a monthly Debit Card payment on PAYG. They wish to cancel it but don't know how. Is there a number they can call to cancel?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Or Sassur (@Orsassur2) reported 9 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Angela (@musicloverch1) reported 15 minutes ago

  @Katielou86x @Iromg @VodafoneUK Damn, ive been with them, same phone no. For 20 years. Who do I go to now? What company can I trust?

• 
  bjc (@bjc5473) reported 19 minutes ago

  @craigaradford @Iromg @VodafoneUK It’s called making a statement. These companies need to understand that people are sick of funding others. So are you a vodaphone customer Craig.

• 
  Bob Bluffield (@BobGrumpies) reported 21 minutes ago

  @Katielou86x @Iromg @VodafoneUK Jeez! I never knew this! Where are their sponsors listed?

• 
  Ry (@RyyyyRyyy) reported 21 minutes ago

  @VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise

• 
  geoff (@VictorMeldrew17) reported 22 minutes ago

  @Lindstar24 @VodafoneUK are an abysmal, thieving mobile & internet provider who charge exorbitant rates for a very poor service. ANYONE who has an account with them should seek professional help immediately.

• 
  sailwithrob - I stand with Israel 🇮🇱🇬🇧 (@sailwithrob) reported 24 minutes ago

  @VodafoneUK is without doubt the most useless customer service company in the world - a whole day wasted trying to get an iphone 17 pro on the network

• 
  Diesel (@valkanelanights) reported 28 minutes ago

  @Iromg @VodafoneUK Stupid old ****

• 
  FINGERSJOHN✌ (@jnafr) reported 29 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

• 
  Liz Berry (@Berryliz8) reported 30 minutes ago

  In desperation @VodafoneUK…. Can you tell me if your Torquay branch is due to be open on Bank Holiday Monday 31st August? Unable to get the correct information from your website or telephoning your customer services 😕