Vodafone outages and service status in St Austell, England

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Austell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

• 
  Ashley Cawley (@ashleycawley) reported 7 minutes ago from Saint Eval, England

  It makes me sad to hear @VodafoneUK adverts encouraging people to replace their iPhones every 12 months with a new one. Disgusting waste, #consumerism & planned-obsolesce. This isn’t going to help the #Environment or the world we leave behind for future generations!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mock the Left (@realmocktheleft) reported 5 minutes ago

  @RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 7 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  ToonCoin🇬🇧 (@ToonCoyne) reported 8 minutes ago

  @VodafoneUK my payment rate goes up so you can give people sim cards and free airime that may be here to kill me? I've been a customer since a phone had external aerials. Guess what tell that clown in charge to **** off. As soon as I have time, Bye everyone I know will be told

• 
  Rogue One (@RogueOne18) reported 9 minutes ago

  @EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.

• 
  Or Sassur (@Orsassur2) reported 10 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported 11 minutes ago

  @antonycotton @VodafoneUK Worst experience ever.

• 
  John Barr (@JohnBarrUK) reported 11 minutes ago

  So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

• 
  lady M - the real witch . (@mmi_music) reported 21 minutes ago

  @NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet

• 
  Neil DOWNTON (@Nei70Neil) reported 23 minutes ago

  @NileGardiner @VodafoneUK Don't be so ******* stupid

• 
  Jay Ramella (@ramella_jay) reported 27 minutes ago

  @SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!