Vodafone outages and service status in Ripon, England

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

• 
  Lauren Lear (@xlozzax) reported 11 minutes ago from Harrogate, England

  @VodafoneUK. My plan has been upgraded to the wrong contract, wrong plan. Informed I would get £423 refund and not need to pay my phone bill for the next 8. Again youve taken money out of my account. No resolution, 2 complaints and multiple phone calls.

• 
  Iain (@macpoo23) reported 31 minutes ago from Harrogate, England

  @VodafoneUK not happy that your telephone call handler just fobbed me off then hung up on me! Great customer service when you didn’t do what you said you would do! Not a happy customer.

• 
  Carla Wilson (@Carla4986) reported 41 minutes ago from Ripon, England

  @VodafoneUK @VodafoneGroup I have never encountered such horrendous customer care In my life... 3 hour phone call again today being pushed to department after department explaining the same problem to 9 different people 3 of them the complaints department.1 year of issues

• 
  Carla Wilson (@Carla4986) reported 56 minutes ago from Ripon, England

  @lolaspeaksout @VodafoneUK @VodafoneGroup This has been ongoing for 1 year, paying them for a service they can’t provide.. they happy to take our money but not so quick to sort out issues. @vodafoneuknews vodafone you are a disgrace

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manda Gunion (@mandagunion) reported 5 minutes ago

  @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

• 
  maybe: diana 🌞 (@classicdiana) reported 12 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  CAR0LE (@C4R013256) reported 12 minutes ago

  Hello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)

• 
  Mick Rhodes (@MickRhodes63) reported 15 minutes ago

  Having been with @VodafoneUK for quite a number of years, I've been turned down for a new handset with no explanation. My credit score is rated excellent with 1186 out of 1250. Vodafone just lost a long standing customer.

• 
  Chris Barnsey (@BarnseyChr77489) reported 15 minutes ago

  @VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 15 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Graham Sephton (@MickeyMcMonkey) reported 18 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  Colin Miller (@jamieguy1975) reported 18 minutes ago

  @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

• 
  karen sen (@karen_sen) reported 18 minutes ago

  @VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳

• 
  brendan (@kegger1664) reported 18 minutes ago

  @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!