Vodafone outages and service status in Ripon, England

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

• 
  Lauren Lear (@xlozzax) reported 18 minutes ago from Harrogate, England

  @VodafoneUK. My plan has been upgraded to the wrong contract, wrong plan. Informed I would get £423 refund and not need to pay my phone bill for the next 8. Again youve taken money out of my account. No resolution, 2 complaints and multiple phone calls.

• 
  Carla Wilson (@Carla4986) reported 40 minutes ago from Ripon, England

  @VodafoneUK @VodafoneGroup I have never encountered such horrendous customer care In my life... 3 hour phone call again today being pushed to department after department explaining the same problem to 9 different people 3 of them the complaints department.1 year of issues

• 
  Iain (@macpoo23) reported 52 minutes ago from Harrogate, England

  @VodafoneUK not happy that your telephone call handler just fobbed me off then hung up on me! Great customer service when you didn’t do what you said you would do! Not a happy customer.

• 
  Carla Wilson (@Carla4986) reported 53 minutes ago from Ripon, England

  @lolaspeaksout @VodafoneUK @VodafoneGroup This has been ongoing for 1 year, paying them for a service they can’t provide.. they happy to take our money but not so quick to sort out issues. @vodafoneuknews vodafone you are a disgrace

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Reading (@Eternia_Boy) reported 6 minutes ago

  @VodafoneUK £8 a DAY!!! To use my mobile in America is absolute ******* extortion!! You should be ashamed to treat loyal customers of over 20 years in this way!! APPALLING!!! Do Better!!!

• 
  Michelle Beckett (@MichelleBeckett) reported 8 minutes ago

  @NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry

• 
  🍒 Anne K Scott | Imagination Technologist (@AnneKScott) reported 8 minutes ago

  Talking to @VodafoneUK Just Ask Once service (one agent to resolve your issue) - the agent wants to transfer me and tells me s/he is not a JAO agent... and yet each message says from you JAO agent!!!

• 
  Lewis Wood (@LewisWood2020) reported 13 minutes ago

  @AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter

• 
  Jane Skudder (@janeskuds) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...

• 
  Alice Cousins (@alicecousins92) reported 15 minutes ago

  omfg @VodafoneUK i am having nothing but issues with your broadband planning team, being over charged againnnnn

• 
  Jane Gilbert (@agonydoc) reported 20 minutes ago

  Shocking service from @VodafoneUK - the #bereavement team spent so long transferring my deceased father's account that it triggered defaults and intimidating threats of legal action and cutting off the mobile, broadband and home line of a vulnerable, grieving 89 year old woman

• 
  Pete L (@HavingsomefunPL) reported 21 minutes ago

  @AJRAllModCons @VodafoneUK Sue them. They do this all the time. Their systems are crap. They’re crap. @VodafoneUK they don’t give a ****.

• 
  Randall Flagg (@RandallFlaggDT) reported 23 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 25 minutes ago

  @VodafoneUK HELP! I am trying to complete an online order for broadband but it won't go through after submit. I can't get through on the phone or via your online chat, apparently because of technical problems. But the deal I want expires at 8.59am tomorrow.