Vodafone Outage Report in Padstow, Cornwall, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Padstow, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Padstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Padstow, England
Latest outage, problems and issue reports in Padstow and nearby locations:
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Ashley Cawley
(@ashleycawley) reported
from
Saint Eval, England
It makes me sad to hear @VodafoneUK adverts encouraging people to replace their iPhones every 12 months with a new one. Disgusting waste, #consumerism & planned-obsolesce. This isn’t going to help the #Environment or the world we leave behind for future generations!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan D. Beer
(@jonathandbeer) reported
@GeorgeMonbiot @VodafoneUK Good luck! These are all extremely valuable recommendations that Vodafone, and all other service providers (both telephone/internet and other utilities) should unconditionally adopt.
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jono
(@jonosurfboy) reported
@GeorgeMonbiot @VodafoneUK How about these principles being drafted into legislation so all companies do not treat their customers appallingly, deceased or otherwise. They’ve got away with this behaviour for far too long. Send it to your mate Penny. An early policy for her.
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Alasdair King
(@alasdairking) reported
@GeorgeMonbiot @VodafoneUK Incentives. What's your Retention Marketing target? What % of people calling in to ask to cancel do you ask your staff to turn around (retain)? Are "I'm calling because I'm bereaved" calls counted in this total? Are there bonuses for staff in hitting these retention targets?
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Simon Holder
(@red1hols) reported
@GeorgeMonbiot @VodafoneUK Tended to be all about handling volume and closing complaints quickly. There were also metrics based on complaints to OfCom, but the measure of success was more about not being as bad as competitors rather than being the best….
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Alasdair King
(@alasdairking) reported
@GeorgeMonbiot @VodafoneUK Another question might be "has there been concern that customers are using 'I'm bereaved' as a way to cancel contracts? Have you discussed this internally? Has it produced any guidelines for staff or change in bonuses?
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I P Freely
(@PMssewerswims) reported
@GeorgeMonbiot @VodafoneUK George, I took a phone call from one of the directors over several complaints I made, regarding customer service, systems in place, staff training & the attitude of staff. Offered me £50 credit. Refused and escalated. He kept telling me how lucky I was to be speaking to him 🤬
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Michael Lenehan / Mícheál Ó Leannacháin
(@xlenm) reported
@GeorgeMonbiot @VodafoneUK Really well done on this. Might it be beneficial to invite a representative from @WhichUK to join you? They have a long track record of dealing with cases & patterns of bad customer care and can probably offer good advice.
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david webster🏴⚒🇪🇺
(@davidjwebster21) reported
@GeorgeMonbiot @VodafoneUK All very pertinent issues. Not just Vodafone. 3 are bad too especially no email address, overuse of bots, no transcripts of chat conversations, premature allocation to debt collectors before resolution, etc. Well done george, keep on hassling!
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Hannah Park
(@hparky88) reported
@VodafoneUK is without a doubt the worst company I have ever had to deal with! And I haven’t been a customer for 4 years!
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🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴
(@PrettyHatMech) reported
@GeorgeMonbiot @VodafoneUK Average Handling Time. Agents are assessed on how quickly they handle a call; which drives them to end a call before the issue is resolved. Effectively it’s a metric that puts availability to answer the phone before quality of service.