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Vodafone outages and service status in New Milton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around New Milton, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in New Milton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in New Milton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Vodafone

Vodafone is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Milton, England

The most recent Vodafone outage reports came from the following cities: Bournemouth.

CityProblem TypeReport Time
Bournemouth Wi-fi 1 month ago
Ringwood Phone 2 months ago
Southampton Phone 3 months ago
Southampton Internet 3 months ago
Southampton Phone 3 months ago
Southampton TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near New Milton, England

Latest outage, problems and issue reports in New Milton and nearby locations:

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

  • Glyn1980
    BGS (@Glyn1980) reported from Bournemouth, England

    Fed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date

  • binarybasher
    Ryan O'Dell (@binarybasher) reported from St. Leonards and St. Ives, England

    @VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp

  • The_Tw4tter
    A #BloodyCyclist (@The_Tw4tter) reported from Southampton, England

    @VodafoneUK ordered a phone Sunday. Your payment system did not take the payment, despite bank authorising the payment. Contacted your support, assured I'd be called back within 24 hours and the refund back within 48. 48 hours later and neither have happened. Please help.

  • RobertClayton30
    Robert Clayton (@RobertClayton30) reported from Southampton, England

    @VodafoneUK I am pay monthly and have been informed by your customer service person this is not possible so GOODBYE 👋

  • Switzer__
    mike (@Switzer__) reported from Hythe, England

    @VodafoneUK still no internet at hone with a ticket started yesterday and a promise of it back and working within 3 hours. No doubting the speed but the customer service is poor

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...

  • NigelGM
    Nige to my friends (@NigelGM) reported from Bournemouth, England

    @Ofcom please help. @VodafoneUK have been useless

  • __MarieAnne__
    Thundercat (@__MarieAnne__) reported from Southampton, England

    @VodafoneUK hi, my internet hasn’t been working all day long. Please help.

  • swain_elect
    Rob Swain (@swain_elect) reported from Bournemouth, England

    @VodafoneUK @SpotifyUK What about concentrating on getting your signal sorted? #fail #Vodafonedown

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now

  • kjane28
    KirstE (@kjane28) reported from Bournemouth, England

    @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

  • crispsngin
    Chris Jones (@crispsngin) reported from Brockenhurst, England

    .@VodafoneUK I am experiencing unusable levels of internet connectivity via 4G, was really good yesterday until 4pm when it fell off a cliff and has not recovered today. Is there a problem? Very frustrating

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time

  • h0ldyourcolour
    Talya (@h0ldyourcolour) reported from Netley Marsh, England

    @VodafoneUK I recently had a problem with my bill where £6.50 was added for no reason and i had to go through the process of trying to get hold of a human and explain it was incorrect. i was told it would be taken off in 24 hours. It hasn’t. I’m not paying for this!

  • GeorgiaTurner
    Georgia T: Comms pro (@GeorgiaTurner) reported from Bournemouth, England

    @VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.

  • DrMarChem
    Prof Gary Fones (@DrMarChem) reported from Totton and Eling, England

    God I hate @VodafoneUK so much - nothing ever works and no one available to help. Crap service all round

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • Eddie_Catflap
    Jolyon Brown (@Eddie_Catflap) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.

  • TweetsByTamzin
    Tamzin (@TweetsByTamzin) reported

    So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

  • zara64935
    zara (@zara64935) reported

    @VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable

  • Iain_McCallum
    IainMcCallum (@Iain_McCallum) reported

    @VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!

  • neenooor
    Nina Moir (@neenooor) reported

    @VodafoneUK how can there be next to no reception on trains from sw20 to Waterloo.? On sw20 no reception on any network. It says full coverage , but you can’t do anything. How is it possible in this day and age ?

  • M_AJ_Roberts
    Martin Roberts (@M_AJ_Roberts) reported

    @VodafoneUK shocking customer service at Bury store, completely dismissed my concern and fobbed me off with the call customer services

  • zu_h_air
    𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported

    @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

  • tonyfraser24
    tt (@tonyfraser24) reported

    @VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order