Vodafone outages and service status in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

• 
  Owen Vachell (@OwenVachell) reported 3 minutes ago from Poole, England

  @VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻

• 
  Richard Frame (@rafthemaster) reported 3 minutes ago from Bournemouth, England

  @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

• 
  Richard Frame (@rafthemaster) reported 6 minutes ago from Bournemouth, England

  This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully

• 
  Tanya (@TanyaOCo) reported 8 minutes ago from Poole, England

  @VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!

• 
  KirstE (@kjane28) reported 12 minutes ago from Bournemouth, England

  @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

• 
  Donovan Lynaghan (@d_lynaghan) reported 13 minutes ago from Bournemouth, England

  @VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice

• 
  BGS (@Glyn1980) reported 16 minutes ago from Bournemouth, England

  Fed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date

• 
  Richard Frame (@rafthemaster) reported 21 minutes ago from Bournemouth, England

  @VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)

• 
  KirstE (@kjane28) reported 26 minutes ago from Bournemouth, England

  @VodafoneUK Do not promote your service with city fibre as being a “no more waiting”. This has to be the poorest business partnership I’ve ever known. Waiting in for second connection again … and it’s another No Show. But don’t worry coz you will bombard me with texts all week!

• 
  Richard Frame (@rafthemaster) reported 32 minutes ago from Bournemouth, England

  @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

• 
  Philly B (@Philip_AnthonyB) reported 32 minutes ago from Poole, England

  @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

• 
  Rob Swain (@swain_elect) reported 33 minutes ago from Bournemouth, England

  @VodafoneUK Have been through this many many times. Have spent hours sending speed tests to you. Still nothing has been done. I pay a huge amount a month for extremely poor data speed and atrocious customer care. Can’t wait for my contract to end with #Vodafone #Vodafonedown #fail

• 
  Rob Swain (@swain_elect) reported 34 minutes ago from Bournemouth, England

  @VodafoneUK What about sorting out your signal in #BOURNEMOUTH #Vodafone #Vodafonedown

• 
  Georgia T: Comms pro (@GeorgiaTurner) reported 36 minutes ago from Bournemouth, England

  @VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.

• 
  Rob Swain (@swain_elect) reported 38 minutes ago from Bournemouth, England

  @VodafoneUK @SpotifyUK What about concentrating on getting your signal sorted? #fail #Vodafonedown

• 
  Richard Frame (@rafthemaster) reported 43 minutes ago from Bournemouth, England

  @VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now

• 
  Ryan O'Dell (@binarybasher) reported 45 minutes ago from St. Leonards and St. Ives, England

  @VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp

• 
  Lizzy Maries (@lizzy_maries) reported 50 minutes ago from Bournemouth, England

  @CityFibre @VodafoneUK we’re so mad at you! We switched to your new network, wifi goes down all the time, your ref numbers don’t recognise, hours on chat support… still no wifi. Don’t switch 😞

• 
  Richard Frame (@rafthemaster) reported 52 minutes ago from Bournemouth, England

  Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?

• 
  Richard Frame (@rafthemaster) reported 54 minutes ago from Bournemouth, England

  Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Delwar Ullah (@Sheffield128) reported 11 seconds ago

  @VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.

• 
  jim carroll (@jamcrr) reported 2 minutes ago

  @VodafoneUK can you help me My powerhub has stopped working off WiFi but the wired connection are ok can you suggest a fix for this

• 
  Jolyon Brown (@Eddie_Catflap) reported 3 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

• 
  Zara Chaudhry (@Zarachaudhry52) reported 5 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  Joe Chapman (@JoeChapman87) reported 10 minutes ago

  @VodafoneUK I’ve been in London for 24 hours at the @wembleystadium area and my signal has been appalling. 5G is constantly available but my phone has been useless. Currently on @greeneking wifi to actually make my phone useful!

• 
  Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported 12 minutes ago

  @VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?

• 
  Barry Cleminson (@bazzaclem) reported 12 minutes ago

  @CityFibre @VodafoneUK - New Internet installed recently and really not happy. Terrible WiFi and internet speeds in the house, cant connect due to signal strength sat in my own front room. Try and get on Vodafone app and it doesn't work. How do I cancel please? #terrible

• 
  Carla laughs a lot (@CarlaMRS2386) reported 23 minutes ago

  Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.

• 
  James S Taylor. (@LFCRhinos) reported 23 minutes ago

  @VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible

• 
  FINGERSJOHN✌ (@jnafr) reported 25 minutes ago

  @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.