Vodafone outages and service status in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

• 
  Lauren Lessells (@oggygone) reported 2 minutes ago from Christchurch, England

  @VodafoneUK broadband been down for a couple of hours in Bh232dz, thoughts?

• 
  Georgia T: Comms pro (@GeorgiaTurner) reported 3 minutes ago from Bournemouth, England

  @VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.

• 
  Richard Frame (@rafthemaster) reported 4 minutes ago from Bournemouth, England

  @VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully

• 
  Richard Frame (@rafthemaster) reported 7 minutes ago from Bournemouth, England

  @VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now

• 
  Richard Frame (@rafthemaster) reported 10 minutes ago from Bournemouth, England

  This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully

• 
  Nige to my friends (@NigelGM) reported 11 minutes ago from Bournemouth, England

  @Ofcom please help. @VodafoneUK have been useless

• 
  Pat Brandwood (@PatBrandwood) reported 11 minutes ago from Poole, England

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK Isn't the problem that these companies pay very low wages to staff who know nothing except how to answer a phone, often not in their first language? Try asking a train line call service about a town in England.

• 
  Tanya (@TanyaOCo) reported 11 minutes ago from Poole, England

  Shockingly bad service today received from @VodafoneUK

• 
  Lizzy Maries (@lizzy_maries) reported 14 minutes ago from Bournemouth, England

  @CityFibre @VodafoneUK we’re so mad at you! We switched to your new network, wifi goes down all the time, your ref numbers don’t recognise, hours on chat support… still no wifi. Don’t switch 😞

• 
  Rob Swain (@swain_elect) reported 16 minutes ago from Bournemouth, England

  @VodafoneUK Have been through this many many times. Have spent hours sending speed tests to you. Still nothing has been done. I pay a huge amount a month for extremely poor data speed and atrocious customer care. Can’t wait for my contract to end with #Vodafone #Vodafonedown #fail

• 
  Richard Frame (@rafthemaster) reported 23 minutes ago from Bournemouth, England

  @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

• 
  Richard Frame (@rafthemaster) reported 24 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Tanya (@TanyaOCo) reported 26 minutes ago from Poole, England

  @VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!

• 
  Jamie Savin (@JamieSavin) reported 37 minutes ago from Bournemouth, England

  @VodafoneUK @VOXI_UK @EASPORTSFIFA you've caused me a lot of heartache with last minute losses and terrible pack luck but I still love you. #RandomActsofKindnessDay

• 
  Richard Frame (@rafthemaster) reported 37 minutes ago from Bournemouth, England

  Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly

• 
  KirstE (@kjane28) reported 41 minutes ago from Bournemouth, England

  @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

• 
  Donovan Lynaghan (@d_lynaghan) reported 44 minutes ago from Bournemouth, England

  @VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice

• 
  Richard Frame (@rafthemaster) reported 50 minutes ago from Bournemouth, England

  @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

• 
  James (@jsbilsbrough) reported 51 minutes ago from Boscombe, England

  Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.

• 
  Richard Frame (@rafthemaster) reported 57 minutes ago from Bournemouth, England

  @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CiderVisor (@ryansilverfox) reported 3 minutes ago

  .@VodafoneUK Still no resolution to the outage in BS48. Unable to call you obviously as the network is down 😡🚮 #ukcustomerservice #ofcom

• 
  Nina Moir (@neenooor) reported 5 minutes ago

  @SW_Help @VodafoneUK @MayorofLondon What would be good is we put some money into the infrastructure before we build thousands of new homes. Trains getting worse & worse from Waterloo. No reception on mobiles so can’t even check what is going on as the sw train app never works

• 
  Jack Chamberlain (@Jack_william89) reported 5 minutes ago

  @laticssamuala @VodafoneUK It’s just piss poor isn’t it, and agreed can’t contact them either, the internet has been really **** the last few days tbh

• 
  Ramesh Subramaniam (@RameshS2806) reported 6 minutes ago

  @VodafoneUK Is there a outage in Chigwell area?

• 
  Bob (@ChrisJordan1002) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

• 
  PC Jack (@PCJack94) reported 6 minutes ago

  @VodafoneUK Network has been unavailable since yesterday afternoon in South Wales. Any estimates on when this will be restored?

• 
  Adam (@adam_suttle1) reported 7 minutes ago

  @VodafoneUK Vodafone Broadband is down in OX1 (Jericho, Oxford). Please investigate urgently or confirm if there's a local outage. Working from home and currently unable to work. Thanks.

• 
  Ed (@1983_edward) reported 9 minutes ago

  @VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.

• 
  Iain (@skywalker1404) reported 12 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They were awful when my wife passed away absolutely terrible, I had to take to twitter to get any response

• 
  really.. who cares!! (@mugen112) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness