Vodafone outages and service status in Sturminster Marshall, England

Problems in the last 24 hours in Sturminster Marshall, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sturminster Marshall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Sturminster Marshall, England

Latest outage, problems and issue reports in Sturminster Marshall and nearby locations:

• 
  XYZ (@divingwill) reported 2 minutes ago from Bournemouth, England

  @CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?

• 
  Nige to my friends (@NigelGM) reported 12 minutes ago from Bournemouth, England

  @Ofcom please help. @VodafoneUK have been useless

• 
  Richard Frame (@rafthemaster) reported 12 minutes ago from Bournemouth, England

  @VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)

• 
  Rich Burn (@richieburn) reported 12 minutes ago from Horton, England

  @VodafoneUK broadband speed and connectivity still really poor (Wimborne, Dorset) it’s affecting my ability to work at home. Can you please help. Switched router On and off, and advisory next steps you sent don’t work as password is invalid

• 
  Richard Frame (@rafthemaster) reported 21 minutes ago from Bournemouth, England

  Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly

• 
  Donovan Lynaghan (@d_lynaghan) reported 23 minutes ago from Bournemouth, England

  @VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice

• 
  Richard Frame (@rafthemaster) reported 25 minutes ago from Bournemouth, England

  @VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...

• 
  Richard Frame (@rafthemaster) reported 26 minutes ago from Bournemouth, England

  @VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now

• 
  Daren Taylor (@PokerDaz9) reported 30 minutes ago from Winfrith Newburgh, England

  @VodafoneUK certainly do have the worst customer service...I barely get a signal anymore at home and they won’t reactivate my sure signal box!!!

• 
  Dorset Music, Events, Gigs - Mouth of the South UK (@MoftheS) reported 33 minutes ago from Bournemouth, England

  @VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.

• 
  KirstE (@kjane28) reported 34 minutes ago from Bournemouth, England

  @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

• 
  Lizzie Jane 🎭 (@LizzieMizzie_) reported 35 minutes ago from Sturminster Marshall, England

  @VodafoneUK hi. I’m having trouble updating my voicemail greeting. I keep getting an Error 1035 pop up. I’ve tried resetting network, doing this with 4G and airplane mode. Still says the same thing. Can you help me please?

• 
  Tanya (@TanyaOCo) reported 40 minutes ago from Poole, England

  Shockingly bad service today received from @VodafoneUK

• 
  KirstE (@kjane28) reported 41 minutes ago from Bournemouth, England

  @VodafoneUK Do not promote your service with city fibre as being a “no more waiting”. This has to be the poorest business partnership I’ve ever known. Waiting in for second connection again … and it’s another No Show. But don’t worry coz you will bombard me with texts all week!

• 
  Rich Burn (@richieburn) reported 45 minutes ago from Horton, England

  @VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.

• 
  BGS (@Glyn1980) reported 45 minutes ago from Bournemouth, England

  @VodafoneUK Understood, still fail to see why for the same phone you want to charge £25 a month extra and for an additional year. The £60+ you quoted was also for less GB's of data and it included max tariff discount of £7ppm according to your agent.

• 
  Georgia T: Comms pro (@GeorgiaTurner) reported 48 minutes ago from Bournemouth, England

  @VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.

• 
  Richard Frame (@rafthemaster) reported 52 minutes ago from Bournemouth, England

  This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully

• 
  Richard Frame (@rafthemaster) reported 53 minutes ago from Bournemouth, England

  @VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you

• 
  Richard Frame (@rafthemaster) reported 56 minutes ago from Bournemouth, England

  @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just A Mom (@shawnmikey716) reported 4 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I had the worst time with them, my dad wanted to take over my mom's account, after her death, as his first cell phone. They made it impossible. He finally gave up and got a new number 😞

• 
  ross couch (@rosscouch9) reported 7 minutes ago

  Everyday since Friday I’ve been contacting @VodafoneUK to swap an e sim from one device to another and each time get fed lies because they basically can’t be bothered to help I’ve never had problems with any company like I do Vodafone

• 
  Enzo Ferro (@EnzoFerro2023) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.

• 
  Del (@DeloresWhi50682) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK In my experience it was BT who were the shockers. I had already phoned to cancel the account as he moved in with my brother. I explained he had terminal cancer and wouldn’t be returning home. Her response was “I hope he gets well soon!” Tesco Clubcard, the lady was so kind!

• 
  James Pllu (@JamesPllu) reported 11 minutes ago

  Can’t cancel my dead mums @VodafoneUK account as they’re disputing her DOB. Gave up being a customer years ago after terrible service experience. Looks like nothings changed

• 
  rowey_brolga (@Rowey_brolga) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK We did the same after dads death ,one ****** of a company demanded the original death certificate, I changed residential address to local lawn cemetery ,phone 1800 3825633(letters)and never engaged again

• 
  Neal_in_Surrey (@MarcNeal18745) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x

• 
  Martin Shrimplin (@MartinShrimplin) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.

• 
  Jacqueline Bolton (@JacquelineBolto) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Bless you. It's a vile task. British Gas were awful, his local council and careline were great. Much love xx

• 
  NotSoSexintheCity (@notsosexintheci) reported 16 minutes ago

  @dysonsmum @TheGaryLambert @VodafoneUK That’s so bad!!