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Vodafone outages and service status in Sturminster Marshall, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Sturminster Marshall, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sturminster Marshall, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sturminster Marshall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Sturminster Marshall, England

The most recent Vodafone outage reports came from the following cities: Bournemouth.

CityProblem TypeReport Time
Bournemouth Wi-fi 2 months ago
Poole Phone 4 months ago

Community Discussion

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Vodafone Issues Reports Near Sturminster Marshall, England

Latest outage, problems and issue reports in Sturminster Marshall and nearby locations:

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you

  • kjane28
    KirstE (@kjane28) reported from Bournemouth, England

    @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

  • jordenlanex
    Jorden (@jordenlanex) reported from Poole, England

    @VodafoneUK I need to speak to someone ASAP about my phone but can’t get through to anyone online or through the phone can someone help!!

  • TanyaOCo
    Tanya (@TanyaOCo) reported from Poole, England

    @VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!

  • OwenVachell
    Owen Vachell 🌍🌏🌎🗺 (@OwenVachell) reported from Poole, England

    @TalkTalk I’m ok thanks. I’ve switched provider to @VodafoneUK since tweeting this 6 days ago. They were able to help me over the phone same day. Lucky really as I would’ve been unable to work for almost a week!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

  • OwenVachell
    Owen Vachell (@OwenVachell) reported from Poole, England

    @VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻

  • d_lynaghan
    Donovan Lynaghan (@d_lynaghan) reported from Bournemouth, England

    @VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice

  • Glyn1980
    BGS (@Glyn1980) reported from Bournemouth, England

    Fed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...

  • Glyn1980
    BGS (@Glyn1980) reported from Bournemouth, England

    @VodafoneUK Understood, still fail to see why for the same phone you want to charge £25 a month extra and for an additional year. The £60+ you quoted was also for less GB's of data and it included max tariff discount of £7ppm according to your agent.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully

  • PokerDaz9
    Daren Taylor (@PokerDaz9) reported from Winfrith Newburgh, England

    @VodafoneUK certainly do have the worst customer service...I barely get a signal anymore at home and they won’t reactivate my sure signal box!!!

  • jsbilsbrough
    James (@jsbilsbrough) reported from Boscombe, England

    Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly

  • kjane28
    KirstE (@kjane28) reported from Bournemouth, England

    @VodafoneUK Do not promote your service with city fibre as being a “no more waiting”. This has to be the poorest business partnership I’ve ever known. Waiting in for second connection again … and it’s another No Show. But don’t worry coz you will bombard me with texts all week!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

  • divingwill
    XYZ (@divingwill) reported from Bournemouth, England

    @CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • miss_traceydav
    Tracey Davies (@miss_traceydav) reported

    That was the weirdest afternoon ever - Sky broadband went down around 2pm and has just come back. However, we all then also lost the mobile data signal too - how is that even possible when they are not connected?! @VodafoneUK I had no way of finding out what was happening

  • FoderCanon
    CanonBall (@FoderCanon) reported

    @VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling

  • ImranBa19769281
    Mana gee (@ImranBa19769281) reported

    @VodafoneUK Third consecutive month of no proper Veryme once a month reward. It is again win a reward option, which never works and impossible to claim. This is mis-sold Broadband together rewards. Extremely unhappy. Come on Vodafone team, you can do better

  • HeatheandPat
    Heather and Patrick (@HeatheandPat) reported

    @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • ericb3323
    DC (@ericb3323) reported

    @VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!

  • AstonTimothy
    Tim Aston (@AstonTimothy) reported

    @VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?

  • l3roy0
    Leoy S (@l3roy0) reported

    @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

  • kevinmousley
    kevin mousley (@kevinmousley) reported

    All mobile providers are crap bar signing contracts but really, I waltz into @VodafoneUK to buy a Samsung tablet, at first, "pick it up 2 days" , then, the no reply emails start; 1st another 4 days, then 4 more days, then 10 days, now another 10 days Arrrrghhh. F'king useless

  • sarmackie965
    sarah 💙 (@sarmackie965) reported

    Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes