Vodafone outages and service status in Sturminster Marshall, England

Problems in the last 24 hours in Sturminster Marshall, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sturminster Marshall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturminster Marshall, England

The most recent Vodafone outage reports came from the following cities: Bournemouth.

City	Problem Type	Report Time
Bournemouth	Wi-fi	2 months ago
Poole	Phone	4 months ago

Community Discussion

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Vodafone Issues Reports Near Sturminster Marshall, England

Latest outage, problems and issue reports in Sturminster Marshall and nearby locations:

• 
  James (@jsbilsbrough) reported 3 minutes ago from Boscombe, England

  Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.

• 
  Richard Frame (@rafthemaster) reported 8 minutes ago from Bournemouth, England

  @VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully

• 
  BGS (@Glyn1980) reported 8 minutes ago from Bournemouth, England

  @VodafoneUK Understood, still fail to see why for the same phone you want to charge £25 a month extra and for an additional year. The £60+ you quoted was also for less GB's of data and it included max tariff discount of £7ppm according to your agent.

• 
  Donovan Lynaghan (@d_lynaghan) reported 8 minutes ago from Bournemouth, England

  @VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice

• 
  James (@jsbilsbrough) reported 17 minutes ago from Boscombe, England

  @GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?

• 
  Rich Burn (@richieburn) reported 23 minutes ago from Horton, England

  @VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.

• 
  Lizzie Jane 🎭 (@LizzieMizzie_) reported 24 minutes ago from Sturminster Marshall, England

  @VodafoneUK hi. I’m having trouble updating my voicemail greeting. I keep getting an Error 1035 pop up. I’ve tried resetting network, doing this with 4G and airplane mode. Still says the same thing. Can you help me please?

• 
  Richard Frame (@rafthemaster) reported 25 minutes ago from Bournemouth, England

  @VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you

• 
  Owen Vachell (@OwenVachell) reported 27 minutes ago from Poole, England

  @VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻

• 
  Bourneirish (@TirEoghain59) reported 30 minutes ago from Bournemouth, England

  @VodafoneUK @VodafoneUK Nearly 24hrs and no human reply!!! Still can't access my own account appalling service will now take this further

• 
  Ryan O'Dell (@binarybasher) reported 34 minutes ago from St. Leonards and St. Ives, England

  @VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp

• 
  Daren Taylor (@PokerDaz9) reported 37 minutes ago from Winfrith Newburgh, England

  @VodafoneUK certainly do have the worst customer service...I barely get a signal anymore at home and they won’t reactivate my sure signal box!!!

• 
  Dorset Music, Events, Gigs - Mouth of the South UK (@MoftheS) reported 40 minutes ago from Bournemouth, England

  @VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.

• 
  Lizzy Maries (@lizzy_maries) reported 43 minutes ago from Bournemouth, England

  @CityFibre @VodafoneUK we’re so mad at you! We switched to your new network, wifi goes down all the time, your ref numbers don’t recognise, hours on chat support… still no wifi. Don’t switch 😞

• 
  KirstE (@kjane28) reported 43 minutes ago from Bournemouth, England

  @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

• 
  Richard Frame (@rafthemaster) reported 45 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Richard Frame (@rafthemaster) reported 46 minutes ago from Bournemouth, England

  @VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...

• 
  Pat Brandwood (@PatBrandwood) reported 47 minutes ago from Poole, England

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK Isn't the problem that these companies pay very low wages to staff who know nothing except how to answer a phone, often not in their first language? Try asking a train line call service about a town in England.

• 
  Georgia T: Comms pro (@GeorgiaTurner) reported 56 minutes ago from Bournemouth, England

  @VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.

• 
  Jamie Savin (@JamieSavin) reported 58 minutes ago from Bournemouth, England

  @VodafoneUK @VOXI_UK @EASPORTSFIFA you've caused me a lot of heartache with last minute losses and terrible pack luck but I still love you. #RandomActsofKindnessDay

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry McGrath (@bazmeister) reported 5 minutes ago

  @VodafoneUK There is something really up with your network in Mayfair. So much latency.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 6 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Barry Cleminson (@bazzaclem) reported 7 minutes ago

  @CityFibre @VodafoneUK - New Internet installed recently and really not happy. Terrible WiFi and internet speeds in the house, cant connect due to signal strength sat in my own front room. Try and get on Vodafone app and it doesn't work. How do I cancel please? #terrible

• 
  Chloe Dannielle (@MsChloe96) reported 7 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  BlackhandMedia Mk II (@Hanley40) reported 7 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?

• 
  Mark Davies (@_MarkD) reported 11 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  Stuff's Broken (@stuffsbroken) reported 17 minutes ago

  @VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 17 minutes ago

  @VodafoneUK can you fix the outage please. Our net went off around 8pm last night. £78pm for nothing but issues 😡

• 
  Gareth Paul Fradgley (@gpfradgley) reported 20 minutes ago

  I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

• 
  Richard Frame (@rafthemaster) reported 20 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃