Vodafone outages and service status in Christchurch, England

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

• 
  Stefan Powell (@StefanPowell) reported 3 minutes ago from Totland, England

  @VodafoneUK I’m authorised to spend money via phone calls, broadband and through my business @TFWCoffeeHouse and I’m a level 1 authorisee on the phone but can’t cancel my landline or broadband over the phone having moved house. I have to speak to three teams to sort personal...

• 
  Jorden (@jordenlanex) reported 7 minutes ago from Poole, England

  @VodafoneUK I need to speak to someone ASAP about my phone but can’t get through to anyone online or through the phone can someone help!!

• 
  Rich Burn (@richieburn) reported 9 minutes ago from Horton, England

  @VodafoneUK broadband speed and connectivity still really poor (Wimborne, Dorset) it’s affecting my ability to work at home. Can you please help. Switched router On and off, and advisory next steps you sent don’t work as password is invalid

• 
  Georgia T: Comms pro (@GeorgiaTurner) reported 13 minutes ago from Bournemouth, England

  @VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.

• 
  Lauren Lessells (@oggygone) reported 15 minutes ago from Christchurch, England

  @VodafoneUK broadband been down for a couple of hours in Bh232dz, thoughts?

• 
  Richard Frame (@rafthemaster) reported 17 minutes ago from Bournemouth, England

  @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

• 
  Richard Frame (@rafthemaster) reported 19 minutes ago from Bournemouth, England

  Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?

• 
  Owen Vachell 🌍🌏🌎🗺 (@OwenVachell) reported 20 minutes ago from Poole, England

  @TalkTalk I’m ok thanks. I’ve switched provider to @VodafoneUK since tweeting this 6 days ago. They were able to help me over the phone same day. Lucky really as I would’ve been unable to work for almost a week!

• 
  Rob Swain (@swain_elect) reported 20 minutes ago from Bournemouth, England

  @VodafoneUK @SpotifyUK What about concentrating on getting your signal sorted? #fail #Vodafonedown

• 
  Tanya (@TanyaOCo) reported 23 minutes ago from Poole, England

  Shockingly bad service today received from @VodafoneUK

• 
  Tanya (@TanyaOCo) reported 26 minutes ago from Poole, England

  @VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!

• 
  Richard Frame (@rafthemaster) reported 26 minutes ago from Bournemouth, England

  @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

• 
  Pat Brandwood (@PatBrandwood) reported 29 minutes ago from Poole, England

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK Isn't the problem that these companies pay very low wages to staff who know nothing except how to answer a phone, often not in their first language? Try asking a train line call service about a town in England.

• 
  Nige to my friends (@NigelGM) reported 34 minutes ago from Bournemouth, England

  @Ofcom please help. @VodafoneUK have been useless

• 
  XYZ (@divingwill) reported 38 minutes ago from Bournemouth, England

  @CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?

• 
  Richard Frame (@rafthemaster) reported 46 minutes ago from Bournemouth, England

  @VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)

• 
  Ryan O'Dell (@binarybasher) reported 46 minutes ago from St. Leonards and St. Ives, England

  @VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp

• 
  Owen Vachell (@OwenVachell) reported 47 minutes ago from Poole, England

  @VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻

• 
  Jamie Savin (@JamieSavin) reported 54 minutes ago from Bournemouth, England

  @VodafoneUK @VOXI_UK @EASPORTSFIFA you've caused me a lot of heartache with last minute losses and terrible pack luck but I still love you. #RandomActsofKindnessDay

• 
  KirstE (@kjane28) reported 58 minutes ago from Bournemouth, England

  @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danielle Price (@missD_price) reported 6 minutes ago

  What an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡

• 
  Karen Loughridge (@KLearn) reported 6 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 13 minutes ago

  @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 15 minutes ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃

• 
  FINGERSJOHN✌ (@jnafr) reported 15 minutes ago

  @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

• 
  Mark Davies (@_MarkD) reported 19 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  Mark Johns (@markrjohns) reported 20 minutes ago

  @VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband

• 
  Joe Chapman (@JoeChapman87) reported 20 minutes ago

  @VodafoneUK I’ve been in London for 24 hours at the @wembleystadium area and my signal has been appalling. 5G is constantly available but my phone has been useless. Currently on @greeneking wifi to actually make my phone useful!

• 
  Leoy S (@l3roy0) reported 21 minutes ago

  @VodafoneUK @Alisoncurran5 @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Jean McGeoch (@tweetyjeanie) reported 29 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G