Vodafone outages and service status in Christchurch, England

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

• 
  Rich Burn (@richieburn) reported 4 minutes ago from Horton, England

  @VodafoneUK broadband speed and connectivity still really poor (Wimborne, Dorset) it’s affecting my ability to work at home. Can you please help. Switched router On and off, and advisory next steps you sent don’t work as password is invalid

• 
  XYZ (@divingwill) reported 14 minutes ago from Bournemouth, England

  @CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?

• 
  James (@jsbilsbrough) reported 19 minutes ago from Boscombe, England

  Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.

• 
  Paul LFC (@2tea2toast) reported 19 minutes ago from Lymington, England

  @Ethhxnn @rosbux @VodafoneUK That was my point - non ionising rf is nothing to worry about - but the microwave would be more harmful than the original rf freqs but still just as bad as WiFi but still safe 👍👍

• 
  Richard Frame (@rafthemaster) reported 24 minutes ago from Bournemouth, England

  @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

• 
  KirstE (@kjane28) reported 28 minutes ago from Bournemouth, England

  @VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other

• 
  Dorset Music, Events, Gigs - Mouth of the South UK (@MoftheS) reported 29 minutes ago from Bournemouth, England

  @VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.

• 
  Richard Frame (@rafthemaster) reported 30 minutes ago from Bournemouth, England

  @VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully

• 
  Rob Swain (@swain_elect) reported 32 minutes ago from Bournemouth, England

  @VodafoneUK Have been through this many many times. Have spent hours sending speed tests to you. Still nothing has been done. I pay a huge amount a month for extremely poor data speed and atrocious customer care. Can’t wait for my contract to end with #Vodafone #Vodafonedown #fail

• 
  Donovan Lynaghan (@d_lynaghan) reported 36 minutes ago from Bournemouth, England

  @VodafoneUK service is appalling. Requested a phone disconnected earlier this year, confirmed, and still being charged. Your bots can't answer everything! #poorcustomerservice

• 
  BGS (@Glyn1980) reported 40 minutes ago from Bournemouth, England

  Fed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date

• 
  Richard Frame (@rafthemaster) reported 44 minutes ago from Bournemouth, England

  @VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)

• 
  Richard Frame (@rafthemaster) reported 44 minutes ago from Bournemouth, England

  Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly

• 
  Richard Frame (@rafthemaster) reported 44 minutes ago from Bournemouth, England

  This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully

• 
  Richard Frame (@rafthemaster) reported 44 minutes ago from Bournemouth, England

  @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

• 
  Richard Frame (@rafthemaster) reported 44 minutes ago from Bournemouth, England

  Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

• 
  Ryan O'Dell (@binarybasher) reported 48 minutes ago from St. Leonards and St. Ives, England

  @VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp

• 
  Richard Frame (@rafthemaster) reported 54 minutes ago from Bournemouth, England

  @VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you

• 
  Rob Swain (@swain_elect) reported 55 minutes ago from Bournemouth, England

  @VodafoneUK @SpotifyUK What about concentrating on getting your signal sorted? #fail #Vodafonedown

• 
  BGS (@Glyn1980) reported 59 minutes ago from Bournemouth, England

  @VodafoneUK Understood, still fail to see why for the same phone you want to charge £25 a month extra and for an additional year. The £60+ you quoted was also for less GB's of data and it included max tariff discount of £7ppm according to your agent.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Langheld (@AlexLanghe12493) reported 5 minutes ago

  @AJRAllModCons @VodafoneUK Do you owe 890 and dispute it due to poor service? 890 must be a years worth of supply

• 
  Bruce Danton (@BruceD16659) reported 10 minutes ago

  @davegarryfish @AvantiWestCoast @VodafoneUK Very bad there then too?

• 
  CogWheel (@babbageismus) reported 14 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK I’ve never checked my ‘credit rating’, how would I do that?

• 
  Michelle Beckett (@MichelleBeckett) reported 18 minutes ago

  @NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry

• 
  Adam (@AdamDav69598827) reported 18 minutes ago

  @AJRAllModCons @VodafoneUK I know it doesn’t help your cause but they did something very similar to me and I’ve never gone back. Woeful on every level, no accountability and I spent so long on the phone calling in to cancel a contract I’d never started - time I’ll never get back. Good luck. Awful company.

• 
  Nina Moir (@neenooor) reported 24 minutes ago

  @TfL @SW_Help @VodafoneUK please fix the wifi/mobile networks/network rail app so we can see when trains are coming at Waterloo! Constant delays, you have to hedge your bets at which train to get . Be great if there was a way of having uptodate info to run between platforms!

• 
  Dave B (@David_B1986) reported 26 minutes ago

  I forgot @VodafoneUK you’re also part of the rubbish network too now aren’t you?

• 
  Jonny Elwyn (@jonnyelwyn) reported 27 minutes ago

  @VodafoneUK Your website is the worst. You've got a circular trap - Create an account funnels you to download the app - you can't login to the app, so you try to create an account which takes you to download the app. Your AI bot is the worst too. Hire some humans to help people

• 
  Randall Flagg (@RandallFlaggDT) reported 31 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.

• 
  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 35 minutes ago

  @doyletony77 @VodafoneUK Agreed .. one of the longest around you would think they would have a good service