Vodafone Outage Report in Poole, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Vodafone outage reports came from the following cities: Bournemouth and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Rich Burn
(@richieburn) reported
from
Horton, England
@VodafoneUK broadband speed and connectivity still really poor (Wimborne, Dorset) it’s affecting my ability to work at home. Can you please help. Switched router On and off, and advisory next steps you sent don’t work as password is invalid
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you
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James
(@jsbilsbrough) reported
from
Boscombe, England
Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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Tanya
(@TanyaOCo) reported
from
Poole, England
@VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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XYZ
(@divingwill) reported
from
Bournemouth, England
@CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?
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Rich Burn
(@richieburn) reported
from
Horton, England
@VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.
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Tanya
(@TanyaOCo) reported
from
Poole, England
Shockingly bad service today received from @VodafoneUK
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James
(@jsbilsbrough) reported
from
Boscombe, England
@GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Germaine Wilson
(@gee_whiz83) reported
@VodafoneUK why is it that when I call up and request the details for the complaints dept, I’m put on hold and then have my call dropped 🤔. This will form part of the ever growing complaint. What are the details of your complaints dept please?
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@VodafoneUK I also have another question… when I get a new iPhone how do I move esim to the new phone? Your website says to click a link but it doesn’t exactly help or give you a step by step?
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Glenn Easlea
(@GlennEaslea) reported
@VodafoneUK great start new Vodafone broadband not working and no one available on the phone! 3 kids at home summer holidays with no WiFi!! Great start!! 14 days cancellation could happen!!! #fuming #poorcustomerservice
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John Andrews
(@spillo1313) reported
@VodafoneUK Nope You cost me a lot of grief and stress. And the money to pull out of a crap contract. Little tip for those going to you. Turn Wi-Fi calling off so you realise from day one how crap your service is. Ignore network checker if switching. It’s totally inaccurate.
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Carly Whitewood
(@carly_whitewood) reported
It also left us with no internet as they/@VodafoneUK didn’t cancel our cancellation with plusnet. I work from home & am self employed so this is pretty annoying. Vodafone kindly let us use a dongle for free for now but it’s not the best signal so I’m struggling. @CityFibre
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jackie-ross lavender 🍂
(@jackrosslav) reported
@VodafoneUK there’s not an issue… your service is just complete trash! always has been.
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londoner in LD
(@LdLondoner) reported
@VodafoneUK Vodafone customer service has wrote off an unreasonable charge £160 for my account but left very bad credit record in with credit point checking company. It’s affecting my mortgage when I’m download the credit report. Can anyone assist to solve this issue?
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amie langston
(@amielangston86) reported
What a joke of a network @VodafoneUK is. Requested a network unlock code over 2 weeks ago and I'm STILL waiting. Nobody at CS seemes to know what's going on and I have a phone that is unusable. This is getting beyond a joke now. So much for 10 days. #frustration
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Jay
(@JaynaKawa) reported
@VodafoneUK Ok it works on the mobile app - it allows me to download my bill as PDF but only to view it. I’d like to print it. For some reason I can’t login via computer web browser to do so.
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RyanPlush 🏴🤝🇺🇦
(@RyanPlush) reported
@lentejota6 @VodafoneUK I already have a good deal! 😭 It's just how bad they are at customer service that hurts their reputation with me. I would absolutely not recommend someone use them, even if they were the only network with a working signal where I live lol