Vodafone Outage Report in Poole, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Vodafone outage reports came from the following cities: Bournemouth and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Christchurch |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Wimborne Minster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
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Rich Burn
(@richieburn) reported
from
Horton, England
@VodafoneUK broadband speed and connectivity still really poor (Wimborne, Dorset) it’s affecting my ability to work at home. Can you please help. Switched router On and off, and advisory next steps you sent don’t work as password is invalid
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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Owen Vachell 🌍🌏🌎🗺
(@OwenVachell) reported
from
Poole, England
@TalkTalk I’m ok thanks. I’ve switched provider to @VodafoneUK since tweeting this 6 days ago. They were able to help me over the phone same day. Lucky really as I would’ve been unable to work for almost a week!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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James
(@jsbilsbrough) reported
from
Boscombe, England
@GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you
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James
(@jsbilsbrough) reported
from
Boscombe, England
Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
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Owen Vachell
(@OwenVachell) reported
from
Poole, England
@VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻
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Rich Burn
(@richieburn) reported
from
Horton, England
@VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@Ofcom please help. @VodafoneUK have been useless
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Whittaker
(@julesyw) reported
@VodafoneUK it’s absolutely appalling that I can’t talk to anyone!!! I DM you as requested and you send me to another live chat !!! The live chat is not solving my issue
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Clare Josa
(@ClareJosa) reported
@SRfirehorseart @VodafoneUK Quite sure you’re right. But it took me 97 minutes this morning to get the update that we have at least another two days of this, having been promised a Saturday fix. That’s all I’m asking for: updates so I can plan my work this week.
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CosmicKassa (He/Him, 2/2 💉, straight)
(@CosmicKassa) reported
@RiotAfk @YamatosDeath @VodafoneUK They are obliged to give your info to the law company that gives out the cease and desist letters. We had one as well a few years ago but we never paid the money cuz as long as they don't send you a letter for a direct court invitation they have nothing against u in their hand.
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Max Simmons
(@ITzMAX1998) reported
@VodafoneUK ******* disgrace of a company no help to workers just throw them away dont matter
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Leo pantro
(@Leopantro) reported
@VodafoneUK the fact that I have been on hold for 50 minutes in order to complain about customer service is rather ironic. I would like the cost implications of terminating a contract please
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Epson UK
(@EpsonUK) reported
@andycloquet @VodafoneUK Good morning Andy, Sorry to hear you are having that trouble with your printer, please get in contact through live chats on the Epson website or by contacting the local rate support line, number as follows for further assistance: 0343 903 7766. Kind regards, Epson UK.
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Suzanna Raymond 😷 💙 🎨
(@SRfirehorseart) reported
from
Milton Keynes, England
@ClareJosa @VodafoneUK My guess is that it will be fixed after storm Franklin is over. There must be quite a few faults related to the storms. Poor customer/ service management if they can't admit to that.
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Clare Josa
(@ClareJosa) reported
@SRfirehorseart @VodafoneUK It was a point-blank refusal. And querying why we would even want it. I feel sorry for the people managing these chats. It is so obvious they are handling multiple customers at once, which means they can only possibly deliver appalling service. One asked for my # four times…
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Katie 🌸
(@KatieL_x) reported
@VodafoneUK my mom ordered a contract sim last week and it still hasn't arrived. This was dispatched on the 15th and the contract has already started so would like to know when this will be here. Can you help please?
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Brigid Baker
(@BrigidBaker) reported
@VodafoneUK service down at home since Friday. When will it be back please ?