Vodafone Outage Report in Poole, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Vodafone outage reports came from the following cities: Bournemouth and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Christchurch |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Wimborne Minster |
Phone |
Community Discussion
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Vodafone Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@Ofcom please help. @VodafoneUK have been useless
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James
(@jsbilsbrough) reported
from
Boscombe, England
Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.
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Owen Vachell
(@OwenVachell) reported
from
Poole, England
@VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Dorset Music, Events, Gigs - Mouth of the South UK
(@MoftheS) reported
from
Bournemouth, England
@VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Ryan O'Dell
(@binarybasher) reported
from
St. Leonards and St. Ives, England
@VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp
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James
(@jsbilsbrough) reported
from
Boscombe, England
@GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?
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Owen Vachell 🌍🌏🌎🗺
(@OwenVachell) reported
from
Poole, England
@TalkTalk I’m ok thanks. I’ve switched provider to @VodafoneUK since tweeting this 6 days ago. They were able to help me over the phone same day. Lucky really as I would’ve been unable to work for almost a week!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Superwoman
(@GoldPyramid2020) reported
Vodafone are bloody useless at customer service. @VodafoneUK
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peter boba
(@boba_peter) reported
Another response from Jamie @VodafoneUK Suggests I call customer services. The same people I have called over 20 times. You just couldn't write or make it up!!
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Alan Bone
(@enobnala) reported
@VodafoneUK any particular reason why your telephone customer service is amateur? Very poor indeed. Time for a more competent provider I think.
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Piet van der Merwe
(@PietvanderMerw5) reported
I've been trying to buy a 24 month contract for two items all day from @VodafoneUK I give up. EE also offer a watch3 service so I'll try them. If Vodafone treat new clients this way, how will they treat me after I've signed the contract.
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Hilary McCollum
(@hilarymcc7) reported
I've been an @VodafoneUK customer for 23 years. But this will be my last contract unless they make a better effort to resolve my problem than constant misinformation, broken promises and a request that I pay more when I'm less than half way through my contract
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Trevor
(@fabthestar) reported
Currently experiencing the worst customer service call and experience with @VodafoneUK Why did I ever leave @EE
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Hilary McCollum
(@hilarymcc7) reported
Anyone else had poor service from @VodafoneUK? Completely messed around for the last 4 weeks. Been made promises that weren't kept, given contradictory info, spent hours on online chat and problem not resolved. Now being told I need to pay for an upgrade. 1/2
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Antfia Andrew
(@NOMORE655) reported
@VodafoneUK sort you **** out worst WiFi and phone signal going don't you just love paying for services that don't work
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sooraj nadarajan
(@soorajnr2008) reported
@Julienothidden @VodafoneGroup @VodafoneUK In India their service is horrible... that’s why they are loosing customers heavily month after month ...
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peter boba
(@boba_peter) reported
@VodafoneUK Bought a phone Dec 16th 2020, Feb 3rd still not working and after over 20 calls plus tweets and messaging nothing from Vodafone. Anyone else impressed with their non service??