Vodafone Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH16 and BH15.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (21%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Vodafone outage reports came from the following cities: Poole, Ferndown, Bournemouth and Swanage.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Total Blackout | ||
Phone | ||
Phone |
Community Discussion
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Vodafone Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Richard Frame (@rafthemaster) reported from Bournemouth, England
Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Richard Frame (@rafthemaster) reported from Bournemouth, England
Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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XYZ (@divingwill) reported from Bournemouth, England
@CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?
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Richard Frame (@rafthemaster) reported from Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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James (@jsbilsbrough) reported from Boscombe, England
@GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now
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Richard Frame (@rafthemaster) reported from Bournemouth, England
This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully
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Rich Burn (@richieburn) reported from Horton, England
@VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.
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Owen Vachell 🌍🌏🌎🗺 (@OwenVachell) reported from Poole, England
@TalkTalk I’m ok thanks. I’ve switched provider to @VodafoneUK since tweeting this 6 days ago. They were able to help me over the phone same day. Lucky really as I would’ve been unable to work for almost a week!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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Tanya (@TanyaOCo) reported from Poole, England
Shockingly bad service today received from @VodafoneUK
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James (@jsbilsbrough) reported from Boscombe, England
Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.
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Philly B (@Philip_AnthonyB) reported from Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Rich Burn (@richieburn) reported from Horton, England
@VodafoneUK broadband speed and connectivity still really poor (Wimborne, Dorset) it’s affecting my ability to work at home. Can you please help. Switched router On and off, and advisory next steps you sent don’t work as password is invalid
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kevlaa (@Kevlaa6) reported
@VodafoneUK So it seems the new customer service mantra is "Put up and shut up". Still in the 14 days cooling off period after upgrade thankfully.
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Lady MJ (@Pinkandwild) reported from Bolton, England
@VodafoneUK Gave me BO for the first time since being a teen! Can’t find their handle on here to cancel my subscription either - know it?
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William Herring (@Billyboysidney) reported
@VodafoneUK Hamza As I explained I am a Vodafone England & Turkey Subscriber. Why doesn't @VodafoneDestek have THE COURTESY TO REPLY TO ME. I ALWAYS HAVE A PROBLEM WITH THEIR CUSTOMER SERVICES. NOT GOOD ENOUGH THEY ANSWER TURKISH SUBSCRIBERS & IGNORE FOREIGNERS!! @VodafoneUK Will send DmM
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Del 💙✌️ 🇺🇦 (@del_carr) reported
@VodafoneUK so my bband has been down for over 48 hours now...i am getting zero help via private messaging. Please advise what you are doing to help resolve this issue for me?
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glenn marshall 🏃♂️🚴♀️⚽️🔴⚪️ (@charlton1970) reported
@VodafoneUK Now this chat has lasted 24hours & still not resolved fantastic Customer Service from @VodafoneUK Not...
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Sir Rodney Effing (@SirRodEffing) reported
As much as @ThreeUK are unreliable, they still have far better customer service than the incompetent @VodafoneUK
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Nikki Woodruff 💙 (@ManicPeanut) reported
@VodafoneUK my phone has been back for repair twice and it's still not working. Now customer relations won't take a call apparently. Can you tell me who to contact please, phone is 12 weeks old.
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Biotech 🔬👨🔬 (@ChanRUK) reported
@VodafoneUK @Wimbledon I would invite my sister, who has been working non-stop as a lab scientist in a NHS hospital and has never been to Wimbledon :)🎾🎾🍓🍓
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Andy Crooks Photography (@Andyrc91) reported
Yep because @VodafoneUK are useless! Need help with billing so I use the chat bot…. Chat not says phone them up, phoned them up….. phone call says use online chat to get the help you need. Well what do you want me to do Vodafone???? 😡😡😡😡
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gez howarth (@gez_666) reported
Nice to see @VodafoneUK customer service is as bad as ever