Vodafone Outage Report in Poole, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Vodafone outage reports came from the following cities: Poole.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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James
(@jsbilsbrough) reported
from
Boscombe, England
Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.
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Rich Burn
(@richieburn) reported
from
Horton, England
@VodafoneUK broadband speed and connectivity still really poor (Wimborne, Dorset) it’s affecting my ability to work at home. Can you please help. Switched router On and off, and advisory next steps you sent don’t work as password is invalid
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Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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Tanya
(@TanyaOCo) reported
from
Poole, England
@VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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XYZ
(@divingwill) reported
from
Bournemouth, England
@CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Tanya
(@TanyaOCo) reported
from
Poole, England
Shockingly bad service today received from @VodafoneUK
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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James
(@jsbilsbrough) reported
from
Boscombe, England
@GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully
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Rich Burn
(@richieburn) reported
from
Horton, England
@VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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jules
(@dreamsomniac) reported
@VodafoneUK I have once again been left hanging in DM’s. This is getting ridiculous. I’ve been trying to get help since 4pm yesterday.
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hinksly💙
(@hinksy70) reported
@VodafoneUK having taken out 2 new contracts with you on the 1st I am still not receiving the signal I'm paying for therefore I wash to cancell both of them and return to @EE. Please tell me how I go about this.
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RoboBaracus
(@robo_is_back) reported
@VodafoneUK your online chat is useless - they do not know what they are talking about - I get cheap labour but come on.. my issue still isn’t resolved
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Thommas
(@jlevi53) reported
@VodafoneUK Hi, I need a new pay as you go sim card as mine is broken Thanks
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Seb
(@farquaard1) reported
@VodafoneUK Can you tell me why it is so hard to cancel my broadband contract?
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Rob Hattersley
(@360_RobH) reported
Can't help thinking that being transferred 4 times for a simple account question means your customer service system has got too complicated @VodafoneUK. Maybe drop the chatbot and invest in training for real people so that they can answer a wider range of queries?
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Baz Matrock
(@Expatitionist) reported
@VodafoneUK One of your advisors has been reassuring customers that roaming is included on a basic plan. This prevented one customer from moving to an upgraded plan within the 14 day cooldown period. They're now stuck in another country without the data they were promised. Why?
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Sturminster Marshall, England
@VodafoneUK hi. I’m having trouble updating my voicemail greeting. I keep getting an Error 1035 pop up. I’ve tried resetting network, doing this with 4G and airplane mode. Still says the same thing. Can you help me please?
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Angela Hamilton ❄⛄🎄🎅
(@AngieH1980) reported
@VodafoneUK could someone please answer my DM. Been trying to get an answer for days now. Very poor service
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🌟 John 🌟
(@johnnytriathlon) reported
@missbecka_ @VodafoneUK Urgh, did they give you the standard line about checking DPD when it ships which does not address your question. On the outside they say they want to help but really they seem clueless.