Vodafone

Vodafone Outage Report in Poole, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Poole, England 05/10/2025 16:35

May 10: Problems at Vodafone

Vodafone is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poole, England

The most recent Vodafone outage reports came from the following cities: Poole, Ferndown, Bournemouth and Swanage.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole Internet
United KingdomFerndown Phone
United KingdomPoole Phone
United KingdomBournemouth Total Blackout
United KingdomBournemouth Phone
United KingdomSwanage Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • OwenVachell Owen Vachell (@OwenVachell) reported from Poole, England

    @VodafoneUK Ah ok. I’m a new customer so have never accessed the app before. Wasn’t sure if there was something else I needed to setup. Thanks for the quick response. 👍🏻

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

  • jsbilsbrough James (@jsbilsbrough) reported from Boscombe, England

    @GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK I’ll let you know - I’m on the phone with support, she thinks she knows where the issue is but has to consult a different team first to ensure the fix is the right idea. 3 MONTHS I’ve waited - dial up is faster than my fibre right now

  • Philip_AnthonyB Philly B (@Philip_AnthonyB) reported from Poole, England

    @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully

  • NigelGM Nige to my friends (@NigelGM) reported from Bournemouth, England

    @Ofcom please help. @VodafoneUK have been useless

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

  • binarybasher Ryan O'Dell (@binarybasher) reported from St. Leonards and St. Ives, England

    @VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp

  • OwenVachell Owen Vachell 🌍🌏🌎🗺 (@OwenVachell) reported from Poole, England

    @TalkTalk I’m ok thanks. I’ve switched provider to @VodafoneUK since tweeting this 6 days ago. They were able to help me over the phone same day. Lucky really as I would’ve been unable to work for almost a week!

  • MoftheS Dorset Music, Events, Gigs - Mouth of the South UK (@MoftheS) reported from Bournemouth, England

    @VodafoneUK I ended up having to borrow a microfilter off a friend, to find out no issue there. I then got sent a box, turns out you do only send one MF in the box . . . I do feel lied too throughout my contact with you from not booking an eng on the date you say . . . to microfiltetgate.

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)

  • jsbilsbrough James (@jsbilsbrough) reported from Boscombe, England

    Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LalenaMa Lena (@LalenaMa) reported

    @VodafoneUK you’ve sent me a broken router, didn’t replace it in time and now I’ve moved and have no internet. Will be losing days of work. Shocking way to treat a new costumer.

  • hanrickard hannah 𓃰 (@hanrickard) reported

    So sure @VodafoneUK think people have got lives to be getting on with rather than ringing up every day to sort out their mess 🙃🙃🙃🙃 it’s insane that even the technical team can’t fix my technical issue wow

  • n_flooy n.flooy_rejoinEU_FBPE (@n_flooy) reported

    @VodafoneUK You barely have 5G even next to London. Expensive network plus now you come up with credit checking existing customers when upgrading to 36m contract. EE sells iPhone 13 pro 24m 100GB with EU roaming you are much more expensive!!!

  • seannunan1987 Sean Nunan (@seannunan1987) reported

    6 week complaint with #Vodafone, spoken to various people, still no resolution. They do not value customers or do what they say they will. Absolutely disgraceful. @VodafoneUK

  • shakazoulou93 zoulou (@shakazoulou93) reported

    @VodafoneUK Hey Jason sorry im a bit angry. Im a new customer bro

  • Samg2930 Sam (@Samg2930) reported

    @VodafoneUK signal in bath is a shocking, absolute nightmare

  • Al__S al (@Al__S) reported

    @VodafoneUK no internet access on gigafast fibre at home in CB4 since yesterday afternoon, can you help?

  • KayleyToyer 🦕🦖Kayley 💜🤍💚 (@KayleyToyer) reported

    Anyone got @VodafoneUK problems today? I’ve been cut off, paid the bill (twice somehow) and I’ve still apparently got an outstanding balance 😬

  • shakazoulou93 zoulou (@shakazoulou93) reported

    @VodafoneUK wheres my fookin sim its been a whole week im not paying you for that slow service !!!!

  • guypatrickangel guy (@guypatrickangel) reported

    @VodafoneUK You have the worst team ever. We've had 5 "promised" dates for broadband installation and we still have no broadband. Sorry to say but you're absolutely dusted.