Vodafone Outage Report in Poole, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Vodafone outage reports came from the following cities: Bournemouth and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Jamie Savin
(@JamieSavin) reported
from
Bournemouth, England
@VodafoneUK @VOXI_UK @EASPORTSFIFA you've caused me a lot of heartache with last minute losses and terrible pack luck but I still love you. #RandomActsofKindnessDay
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Nice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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XYZ
(@divingwill) reported
from
Bournemouth, England
@CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Rich Burn
(@richieburn) reported
from
Horton, England
@VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
This is stupid now @VodafoneUK I’m not paying for my broadband this month. It’s useless, I have spent more hours on the phone to support than I have using it successfully
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Rich Burn
(@richieburn) reported
from
Horton, England
@VodafoneUK broadband speed and connectivity still really poor (Wimborne, Dorset) it’s affecting my ability to work at home. Can you please help. Switched router On and off, and advisory next steps you sent don’t work as password is invalid
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James
(@jsbilsbrough) reported
from
Boscombe, England
@GrzegorzLeeski @stegoat @VodafoneUK Same here in Bournemouth, looks pretty serious as half their systems seem to be down. Cleaned unplugged the server again ?
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Tanya
(@TanyaOCo) reported
from
Poole, England
@VodafoneUK worst service I have experienced this year.... If that’s how you treat customers at the start I dread to think how you treat them later on!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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James
(@jsbilsbrough) reported
from
Boscombe, England
Looks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Day 9 of @VodafoneUK broadband hopelessness, they don’t know what’s wrong - promise updates that never come. It’s a long time to wait between updates when you can’t work properly
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Lauren Lessells
(@oggygone) reported
from
Christchurch, England
@VodafoneUK broadband been down for a couple of hours in Bh232dz, thoughts?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK Tbh - I’m bored of your support. Probably spent 10+ hours and the issue has never fully gone away I got fed up of arguing when your team just don’t understand technology - VODAFONE SOLUTION: unplug ALLLL your tech and use 1 thing at a time, how very 1999 of you
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Tanya
(@TanyaOCo) reported
from
Poole, England
Shockingly bad service today received from @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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daddo
(@ashleycooper1) reported
@VodafoneUK you want to charge me £67 as a one off payment for leaving ur home broadband but I have an email saying I would have to pay £0 no one can help me online and I can't speak to an advisor to solve the issue. I suggest someone gets in touch with me soon
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Damien A Passmore
(@damien_a_p) reported
And the reason for this Twitter rant is the hope that someone at @VodafoneUK might realise how angry and disappointed I am, and that their "process" and "system"-led customer service set up isn't actually fit for serving customers. 72 hours for a manager callback? Pathetic.
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Dr Rebecca Whittington
(@RebeccaWMedia) reported
@VodafoneUK Thanks, but yesterday our live chat experience was so poor I’m not sure I’d be any further on this evening, our customer service experience has been terrible. And I am perplexed as to why it breaches data protection to tell me if there are network problems for @vodafoneuk in LS29
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Finarr Lehane
(@FinarrL) reported
@DilshadRajaReal Hi Rashid, I've been on the phone to @vodafoneuk for about 1.5 hours every day for 3 days and they still haven't sorted out my problem that they admit is their fault. I they can give you better customer service. #vodafone
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Tom Sapsted
(@sapsted) reported
@VodafoneUK would it be possible to get some extra data for a few days for my mobile so I can wfh? My @EE broadband has gone down and the fix time is 24-48 hours! Would prefer not to get fired... The outcome of this will decide who is the best network 🤔
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Damien A Passmore
(@damien_a_p) reported
Well, @VodafoneUK, this morning you lost a customer. Two weeks of problems of your creation and "customer service" advisers that couldn't add a shred of humanity, understanding or ability to fix YOUR mistakes. Absolutely unacceptable levels of customer care.
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daddo
(@ashleycooper1) reported
@VodafoneUK I have tried to talk to someone online regarding the issue and no one can help me so someone needs to call me directly.
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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Substantial pub food
(@MYPIE_LDN) reported
Hey @VodafoneUK - I have three accounts with you. Today I was told “its not our problem” when the iPad I ordered two weeks ago still hasn’t arrived. It is your problem, yet you’re trying to pass the buck. #courierfault #driverfault #notourfault soon, I will have zero accounts.