Vodafone outages and service status in Poole, England
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Problems in the last 24 hours in Poole, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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KirstE (@kjane28) reported from Bournemouth, England@VodafoneUK @CityFibre what part of we don’t want your service do you not understand? Told Vodafone customer services 3 times we want to cancel after appalling communication and 3 times no shows and move of internal fit date. Kept all record of it so u can stop blaming each other
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK Thanks just having a general rant - I’m outraged at Vodaphones poor support. Have spent time with the team on the phone and 5mins after they leave the call (as we thought we’d stabilised) it died - it’s in escalation for a specialist to check in tomorrow hopefully
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK at what point can I escalate the hopelessness of my service to the regulator as a formal grievance of the performance. Another day, still hopeless broadband and no update from the support teams that promise to update (I know you guys here don’t handle that)
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Jamie Savin (@JamieSavin) reported from Bournemouth, England@VodafoneUK @VOXI_UK @EASPORTSFIFA you've caused me a lot of heartache with last minute losses and terrible pack luck but I still love you. #RandomActsofKindnessDay
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Georgia T: Comms pro (@GeorgiaTurner) reported from Bournemouth, England@VodafoneUK I’ve done that. Today I’ve been told our appt is cancelled, that it was never scheduled in the first place & also that an engineer is still definitely coming before 6pm. Can you confirm which please? If anything but the latter, apologies in advance for the reaction this end.
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Tanya (@TanyaOCo) reported from Poole, EnglandShockingly bad service today received from @VodafoneUK
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Lizzy Maries (@lizzy_maries) reported from Bournemouth, England@CityFibre @VodafoneUK we’re so mad at you! We switched to your new network, wifi goes down all the time, your ref numbers don’t recognise, hours on chat support… still no wifi. Don’t switch 😞
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Lauren Lessells (@oggygone) reported from Christchurch, England@VodafoneUK broadband been down for a couple of hours in Bh232dz, thoughts?
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James (@jsbilsbrough) reported from Boscombe, EnglandLooks like @VodafoneUK have had a major outage for home broadband users. Can’t get any outbound traffic, seems to be a core network issue as I get an IP but can’t ping their gateway or any IP (e.g. cloud flare or Google DNS servers.
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BGS (@Glyn1980) reported from Bournemouth, EnglandFed up @VodafoneUK - my phone has had virtually no signal at all for around 17 days or so. Can't make or receive calls. Your advisor gave link to network status tracker and it shows maintenance, and it did have a completion date of 16/6 last week, now there is no completion date
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandNice to see @VodafoneUK are still as incompetent as ever - after waiting 95646 days to be able to see an actual bill for what I’m paying, they’ve mischarged me - what a shock, now what are you going to do about it - I’m sick of these constancy issues with you?
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BGS (@Glyn1980) reported from Bournemouth, England@VodafoneUK Understood, still fail to see why for the same phone you want to charge £25 a month extra and for an additional year. The £60+ you quoted was also for less GB's of data and it included max tariff discount of £7ppm according to your agent.
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Philly B (@Philip_AnthonyB) reported from Poole, England@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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XYZ (@divingwill) reported from Bournemouth, England@CityFibre @VodafoneUK I hope you have better customer service than we do. 9 days later and still no contact! The road and pavements are like swiss cheese, and they just seem to want to make more holes! @CityFibre are you looking to go into strip mining or something?
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Rich Burn (@richieburn) reported from Horton, England@VodafoneUK broadband signal dropping in and out for the past 2 days. Can we get a resolution please.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK I told you your router is crap - but no what do I know I’m just a customer, now ALL my devices are whining about the connection
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK 25mins in a queue for the WRONG department because you’re systems are crap. Now being transferred after going through security - it better be 5mins or less like the advisor stated. But if that team isn’t that busy why did I get queued for the wrong team for so long
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Ryan O'Dell (@binarybasher) reported from St. Leonards and St. Ives, England@VodafoneUK wifi calling not working, double checked its enabled (and used before). It just says not registered on a network. A little annoyed as you cab imagine, thank goodness for @WhatsApp
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Richard Frame (@rafthemaster) reported from Bournemouth, England@VodafoneUK actually in a queue for gigafast... perhaps there is a problem - might be nice of you to acknowledge publicly that everything’s broken...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vodafone Group (@VodafoneGroup) reported@NJArcher Hi Nick, we're sorry to hear this! Your local team will be best placed to help. Please reach out to @VodafoneUK on Facebook or Instagram.
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Gary Young (@garyisatwit) reported@ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.
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Kayleigh Newsome (@NewsomeKayleigh) reported@VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!
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Jason (@btc8500) reported@VodafoneUK Still struggling to make a decent phone call. And yet you take over £160 a month off me and I get ****** service Thanks
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kathygirl (@kathygirl14) reported@VodafoneUK need to return a phone Apple that had a replacement battery that is not working. I want to phone the store unable to I cannot get back until after my holiday in two weeks time what do I do?
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IainMcCallum (@Iain_McCallum) reported@VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.
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Stacey Edwards ☺ (@Staceyedwards29) reported@VodafoneUK can someone help me please ??
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedMy trip away to Somerset i wasn't surprised to find that @VodafoneUK signal is the same as Shropshire one bar of 4G meaning no satnav not able to stream music what the hell am I paying for a service that doesn’t work in 99% of the uk
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JaYmZ.exe (@JaYmZltd) reported@VodafoneUK what is causing these isolated outages for hindreds/thousands but not everyone? Is it a set of faulty routers? If so will you replace? A friend mere meters down the road same style of router same exchange has had no issue either time mine has been down.
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Fox Lane Books 🦊 (@foxlanebooks) reported@VodafoneUK I have no signal on my phone at all, and I mostly work from home. I am in YO8 9NA - what is going on??