Vodafone Outage Report in Lockerbie, Dumfries and Galloway, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Lockerbie, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Lockerbie, Scotland
Latest outage, problems and issue reports in Lockerbie and nearby locations:
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Belle Doyle
(@BelleDoyle) reported
from
Dumfries, Scotland
Hi @VodafoneUK why is your debt recovery service hassling my elderly mother to pay £65 when she terminated her account and doesn't owe you anything. She is frantic and has been to her local shop to check. She can't get through on the phone number. Is this a scam? Looks like it.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Karl
(@KarlLasis) reported
Struggling to get help from @VodafoneUK , their chatbot is completely useless. Anybody else suffering like this tweet your support before I cancel all my contracts
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Graham
(@ricepuddin) reported
@VodafoneUK You can resolve this by stopping your phone bot from ending the call after a customer has been on hold for just one minute.
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Harry Quilter-Pinner
(@harry_qp) reported
1/ So I had my phone stolen today while I was walking to see a friend. If you need to get me best to email or DM on here. Had very poor experience with @VodafoneUK whose staff were not sympathetic and just used it as an opportunity to make more money.
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Richie #MOT
(@Richie_MOT) reported
@VodafoneUK I have upped my spend limit, but phone still not working abroad, Turkey. Please advise as need to be able to use phone.
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Mark Knight
(@KnightNotRider) reported
@VodafoneUK Ok you can help me. How do I get compensation for a device that didn’t work, and I’m still paying for? Nobody seems to be able to help when money is involved
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@CassieBouverie
(@cassiebouverie) reported
@VodafoneUK I am so frustrated with @VodafoneUK , I can never log into my account and have to spend so much time on the phone trying to get it resolved, it happens every time, I have been with you for years, why can't you sort out your systems?
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Georgie Nash
(@GMash05) reported
@VodafoneUK Evidently this means “we will tweet to make our customer service look good but we will ignore your message”. @VodafoneUK after over 12 months of trying to fix our internet issues I’m moving to a new provider. Appalling.
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Graham
(@ricepuddin) reported
@VodafoneUK I imagine it's made your hold-time stats look very good, but are you tracking how many people have their calls ended by the bot before they've even spoken to someone? My guess is those stats look terrible. This is a classic case of optimising for the wrong thing.
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Kirsty❤
(@kirsty1nicole) reported
@VodafoneUK is your bundle service unavailable? I’ve topped up and it hasn’t renewed and won’t allow me to on the app or by calling or texting
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Graham
(@ricepuddin) reported
@VodafoneUK This is going to be my go-to strategy for calling about *anything* in the future. Want to talk to someone about my bill? "Make a complaint." Need to check if I'm eligible for an upgrade? "Make a complaint." You've done this to yourselves by making your system terrible.