Vodafone Outage in Killearn, Stirling, Scotland

@VodafoneUK is online chat down again ?

I'm about to lose my mind with @VodafoneUK Been trying to pay a bill that's overdue but legit can't pay cause their site keeps crashing, their automated phoning crashes and when put through to an actual person the audio quality is so bad that I genuinely can't hear them.

Is there a worse company for customer service than @VodafoneUK honestly totally hopeless

@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK

@VodafoneUK I went to pay my bill, once I put in my details I was taken to a screen that said that there was an issue and to refresh and try again. Pressed refresh, asked to pay bill again, so I did and the same thing happened. Checked my bank and I've been charged twice.

@fanderson2911 @VodafoneUK It’s not allowing me to phone anyone but it’s showing as a missed call when I hang up!

@VodafoneUK hi is the broadband down in the G65 area as my friend has no internet

@VodafoneUK @BritishRedCross Due a upgrade but vodofone prices are ridiculous for existing customers time to change I thing not happy after over 20 years as a loyal customer

@MarkReckons @VodafoneUK Aye, exactly, my phone keeps getting corporate crap from @VodafoneUK ( tax dodgers) seeking approval.

@VodafoneUK honestly guys if you are thinking of taking out broadband with this company then hell ******* no. Iv literally been on the phone numerous times since 11am and on hold most of the day. Shocking customer service. And before anyone states about the current circumstances

Most companies are happy to offer help in this awful time of need but no, not @VodafoneUK couldn’t give a damn if you’ve had to close your business and no income at all.... as long as you pay your bill! 😡 Defo won’t be having any more of my custom that’s for sure! #Vodafone

@WithaVeeAy @VodafoneUK It’s not a browser issue. It’s a broadband provider issue.

@VodafoneUK Enjoy being billed repeatedly for services you cancelled months ago, and enjoy listening to a recorded tune for hours on end while you try to get this remedied abs make a complaint. Vodafone - more than just useless!

Wow... @VodafoneUK have got to have the worst costumer care / technical team around. Had to make the same call 6 times in as many days and still not fixed the issue. New network needed I think. 🤬

So @VodafoneUK told me the network issue that’s meant no signal since 11pm could be fixed if I went to their shop. Just been in to be told ‘oh yeah technical team will tell you to do that but it won’t make a difference, we don’t know when it’ll be sorted’. Some customer service!

@VodafoneUK send your phone away to get fixed with the insurance told it will definitely be back in time for me going back to work now there saying 10 days already been in repair for 7 days shambles of a company nothing but problems with them

@VodafoneUK Weirdest and worst...a tin opener!!

Never again will i ever buy anything of vodafone 2hrs 45mins of phone calls and still no further forward cant wait till my contracts are finished never again will a go with them @VodafoneUK

@_supersoaked @StopFundingHate @jezkemp @VodafoneUK @spectator I'm also with Vodafone & wasn't aware of this. Will have to reconsider my choice of network when my contract renews!

@VodafoneUK absolutely disgraceful customer service from Lauren in your Buchanan street Glasgow store total waste of time given wrong information and kept waiting over 30 mins and provided with no assistance what so ever left the store with the advice to phone customer service

@VodafoneUK looks like broadband is down in DE12 ... or just me .... what’s going on?

@VodafoneUK Thanks for answering (at least you did, unlike your phone line) but I'm beyond all patience and have written a formal complaint.

@dalglir @VodafoneUK Too many companies using Covid as cover. But HSBC has been dragging on a year. And most of them were exactly as bad before Covid was a twinkle in Mother Nature's eye. I'm now officially sick of it.

@Alba140420 I hope you get it sorted! Sadly, they ask you for a DM, you give the details to pass the security, they tell you “they’ll come back to you” and they NEVER do. I’ve tried phone, web chat and Twitter and not one agent has bothered in contacting back. Good luck! #VodafoneUK

@VodafoneUK Doubt you will, as I’ve tried 7 times and speaking to the 3rd person on web chat and still the same issues. 👍🏻😩

Great that @VodafoneUK want to charge me £24 for making about 8 texts from Turkey yet can’t help me with my phone back here after downloading iOS14 and losing the ability to make or receive calls and texts. Trying to run a business and be contactable to my family no solution

Great that @VodafoneUK want to charge me £24 for making about 8 texts from Turkey but can’t help me when my data and calls don’t work when I’m back in the Uk after downloading iOS14. Have a business to run and can’t make it receive calls. Brilliant

@richardbishton @VodafoneUK 14.0.1 is out. Try upgrading. iOS 14 shafted my battery on my 11pro and same with Ali’s 10max. What you’re describing sounds like carrier settings issue. Look in Settings\General\About to see if there is a carrier settings update.

@Nivaria @VodafoneUK Shocking isn't it. Due to agent errors and DPA breach my credit rating has dipped leaving my family without! Hope you get it sorted soon. For anyone reading...DO NOT GO WITH VODAFONE!!! #VODAFONEUK #VODAFONECOMPLAINT

@TSB the 3rd company to lose me as a customer this week along with @Plusnet & @VodafoneUK Each of them are useless and show no respect or care for their customers. **** phone service, **** broadband and now no local bank branch. ******* disgraceful.