Vodafone outages and service status in Helensburgh, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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MrDeeJay (@spinningthedisc) reported from Erskine, ScotlandJust got an email from @VodafoneUK saying they the most reliable network. Went downhill over last 18 months. Data hit and miss.
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Chunky but funky (@AlexanderBc1994) reported from Linwood, Scotland@VodafoneUk have went round in circles for 3 month and now they can’t seem to fix my phone so they are just ignoring the messages now! Worst phone company ever!! shambles of a company! roll on may so i can leave them! #avoidvodafone #avoid #vodafone
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Michael Breslin 🇮🇹 🇪🇺 ☮ 🏴 (@DunoonSNP) reported from Innellan, Scotland@stupidythings @VodafoneUK Been with them since the days of the fixed car phone. No clock and today finally left them due to their woeful so called customer service.
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Asim Ali (@AsimAli_1) reported from Dumbarton, ScotlandThe worst customer service award goes to 😡 @VodafoneUK @VodafoneGroup
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David Smith (@Chef_Dave79) reported from Inchinnan, Scotland@VodafoneUK The deals aren’t the best. Let’s be honest here Vodafone hasn’t offered anything that’s making me feel like a valued customer. I don’t want to waste any more of my time with this company that’s not willing to put the customer first
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K a r l a (@Karla_McPhee) reported from Greenock, Scotland@VodafoneUK gets all this money from customers yet they have their system glitching and down constant... It’s rubbish! Sooner my contract is up the better!!
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Jamye Lee Walker (@weejaylee) reported from Skelmorlie, Scotland@VodafoneUK is the amount the cancel my account the same as the amount to upgrade early?
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A (@AAmcrawford72) reported from Alexandria, Scotland@VodafoneUK trying to log into my account today, my broadband continually drops. When I get in login asks me to reset each time. Completely frustrated
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Brendan Traynor 🏴🇮🇪 (@Billygamble) reported from Helensburgh, Scotland@VodafoneUK No thanks, my folks have just left you 'cause of your rubbish customer service , same reason I left 6 years ago. How you have any customers left is beyond me. #skodafone
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K A R L A (@Karla_McPhee) reported from Greenock, ScotlandJust paid £164 to my phone bill with @VodafoneUK and now they’ve disconnected one of my devices.. worst mobile nectwork ever man!!
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SARAH (@sarahntaylorrr) reported from Erskine, Scotland@VodafoneUK WORST SERVICE I HAVE EVER RECEIVED!!! Actually left in tears after waiting 40 mins to get through to VODAFONE AND THEY HANG UP ON ME!!!!!!
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Michael Breslin 🇮🇹 🇪🇺 ☮ 🏴 (@DunoonSNP) reported from Innellan, Scotland@GeorgeMonbiot @VodafoneUK Vodafone is probably the very worst of the worst. They wouldn't know a customer if one fell out of the sky and landed on them. Appalling shower. Hence leaving them this year after having been a customer since their early days, when car phones, not mobiles, were the thing.
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KC (@kcrooks71) reported from Greenock, Scotland@VodafoneUK Very poor service from you. Been trying to contact customer service for over a week. Eventually get to cancellation department online, get to No 4 in the Q, customer survey pops up and kicks you out. Want to speak to person, not online chat!!!
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@VodafoneUK @VodafoneUKdeals will you match a new customer offer that car phone warehouse are offering? Would rather go direct but if needs be then through a third party will have to do. Thanks very much.
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MrDeeJay (@spinningthedisc) reported from Linwood, Scotland@VodafoneUK can I ask why there is never any working 4G working in Phonix Retail Park Linwood Scotland? Been like this long term. Having to use Burger King WiFi!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CAR0LE (@C4R013256) reportedI would love to know why @VodafoneUK charges more for business broadband than personal broadband - and for a slower speed! BTW @VodafoneUK, your telephone agents urgently need to update their customer service skills.
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Water With Aman (@WAman29857) reported@VodafoneUK @VOXImobile I want to report a major scam going on!! Or vodafone data or website might be hacked, I got a call saying that we are calling from vodafone and we have got the report that you are not getting network or having some issue with the network (area Eccles M30)
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Gill R (@thespiralquirk) reportedDearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄
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Calum Campbell (@CalumCa70143010) reported@VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means
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Vodafone Group (@VodafoneGroup) reported@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.
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Scott Padgett (@P17DGE) reportedDoes any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !
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Claire (@ClairVDE) reported@VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?
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Colin Miller (@jamieguy1975) reported@VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.
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tt (@tonyfraser24) reported@VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.