Vodafone Outage in Grimsby, North East Lincolnshire, England

@VodafoneUK Trying to get out of contract during “cooling off period” from “service” began day before yesterday, issue monthly bill now. Broadband too slow to load your own app & object.

@VodafoneUK 15 years I’ve been a loyal customer but these past 2 days that I’ve been trying to upgrade after a 24 month contract, I’ve not felt valued. Terrible customer service #byebye 2/2

@VodafoneUK really shocked at how I was just spoken to by an employee at Vodafone who’s job to stop me from leaving the network. He didn’t let me speak, was aggressive in his manner and literally said he didn’t care if I left because he was just an employee. 1/2

@VodafoneUK I was given an email address for onecom but still not heard back. 6 weeks now ive been trying to cancel, your website is now down again, online chat option not available, app wont work. This is crazy. If someone cant deal with this i will be contacting ofcom and other authorites

@VodafoneUK I have taken the same steps for@about the eighth time. Still get the same error message, online chat doesnt work. Over two weeks now. The app on my phone you click on an option and nothing works. If this isnt resolved i will cancel

@VodafoneUK I've tried again, and it still says the system is down. Online chat is not working, I get past the first stage when I get passed onto the relevant team and it disconnects. Well over a week now.

@VodafoneUK online chat can't get through and can't get through on the phone as you've restricted by service. Fabulous vodaphone.

@VodafoneUK **** I wish I took that job with the NHS, free pizza, free coffee and now free data : (

@S1ngletrackM1nd @EE @VodafoneUK I've got 14 days to decide,once it arrives. Worst case scenario I'll send it back and buy from @CPWTweets

@VodafoneUK can you respond to my DM ASAP. You’re network doesn’t work in any way. Such poor service, that I can’t believe I pay for

@VodafoneUK don’t half give you a **** experience and pass the buck to a different company

@VodafoneUK The NHS shouldn't be allowed to profit from their employment personally (other than their wages etc). This is considered a gift and highly unethical and probably not technically allowed. This **** needs stopped now. You're all scum. Inc those who demand and accept it.

New phone 🤩 only upgraded online yesterday!!! Bravo @VodafoneUK amazing customer service!

Dear @VodafoneUK. I’m sure you know this already, but your customer care and online ‘help’ is shocking.

@angel_samson @vodaphone @VodafoneUK Omg i did it on line but ended up with 2 phone accounts !!!! Aparently so many people have done it by accident as vodaphone dont make it clear! I was lucky i manged to cancel it last minute ! Check ur account babes and make sure u dont have 2 phone numbers x

@virginmedia continuing issues with broadband in Telford (TF2) and no reasons given!!! It’s costing me a fortune for awful service and costing me extra with @VodafoneUK because I’m having to use my data 😡😫 #virginmedia #virginmediadown

@johnpopham @VodafoneUK Cor. Last time I was in hospital in 2016 I couldn’t even pick up a wifi signal.