Vodafone outages and service status in Gretna, Scotland

Problems in the last 24 hours in Gretna, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gretna, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Gretna, Scotland

Latest outage, problems and issue reports in Gretna and nearby locations:

• 
  Matt🔰 (@MattB88) reported 20 minutes ago from Carlisle, England

  @Speedy_Matt_ @VodafoneUK I went 3 months with no data and they couldn't resolve it at all. Never got any compensation despite paying full bill but having proof of 0mb data used. Just literally came back on one day and they couldn't explain it.

• 
  Alex D.0.R.M.4.N (@alkendor77) reported 24 minutes ago from Carlisle, England

  Hi, @VodafoneUK Any idea when your broadband network is going to roll out IpV6? I'd really like for my XBox to connect to XBox Live on first try & not have to be restarted multiple times until it does. And yes, I've tried all the troubleshooting on both yours and XBox's sites.

• 
  Alex D.0.R.M.4.N (@alkendor77) reported 31 minutes ago from Carlisle, England

  @VodafoneUK I've tried all the troubleshooting suggestions in both the XBox Live help & support and yours. There is no fix via settings. It's not that it can't connect, it's that it often won't unless I restart the xbox several times. The problem is either your hardware or infrastructure.

• 
  PIERS (@PIERSXXGORDON) reported 34 minutes ago from Carlisle, England

  @LewisHamilton @VodafoneUK Who gives a ****..

• 
  InTheCity (@inthecity_cufc) reported 49 minutes ago from Carlisle, England

  So @VodafoneUK in Carlisle signal reaching the dizzy heights of 3G. Glad I don’t pay for this, ******* atrocious service.

• 
  Matt🔰 (@MattB88) reported 58 minutes ago from Carlisle, England

  @Speedy_Matt_ @VodafoneUK Customer service is possibly the worst I've ever experienced

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇳🇬✨ (@Cajovi_Daniel) reported 4 minutes ago

  Is @VodafoneUK broadband down? Or is it just mine?

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 6 minutes ago

  I’m so ready to cancel my @VodafoneUK account, absolutely appalling service

• 
  Louis (@BBLouisR) reported 7 minutes ago

  @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 11 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  Stuff's Broken (@stuffsbroken) reported 11 minutes ago

  @VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster

• 
  Robert California (@RobertCaliCEO) reported 14 minutes ago

  @bryonycdc @VodafoneUK Never had an issue with them 👍🏻

• 
  Rajiva Kumar Singh (@rksrajiv) reported 15 minutes ago

  @ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 17 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  brendan (@kegger1664) reported 21 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Graham Wharton (@Graham_Wharton) reported 24 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.