Vodafone outages and service status in Gretna, Scotland

Problems in the last 24 hours in Gretna, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gretna, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Gretna, Scotland

Latest outage, problems and issue reports in Gretna and nearby locations:

• 
  Alex D.0.R.M.4.N (@alkendor77) reported 4 minutes ago from Carlisle, England

  @VodafoneUK I've tried all the troubleshooting suggestions in both the XBox Live help & support and yours. There is no fix via settings. It's not that it can't connect, it's that it often won't unless I restart the xbox several times. The problem is either your hardware or infrastructure.

• 
  PIERS (@PIERSXXGORDON) reported 9 minutes ago from Carlisle, England

  @LewisHamilton @VodafoneUK Who gives a ****..

• 
  Matt🔰 (@MattB88) reported 11 minutes ago from Carlisle, England

  @Speedy_Matt_ @VodafoneUK Customer service is possibly the worst I've ever experienced

• 
  Alex D.0.R.M.4.N (@alkendor77) reported 15 minutes ago from Carlisle, England

  Hi, @VodafoneUK Any idea when your broadband network is going to roll out IpV6? I'd really like for my XBox to connect to XBox Live on first try & not have to be restarted multiple times until it does. And yes, I've tried all the troubleshooting on both yours and XBox's sites.

• 
  Matt🔰 (@MattB88) reported 19 minutes ago from Carlisle, England

  @Speedy_Matt_ @VodafoneUK I went 3 months with no data and they couldn't resolve it at all. Never got any compensation despite paying full bill but having proof of 0mb data used. Just literally came back on one day and they couldn't explain it.

• 
  InTheCity (@inthecity_cufc) reported 20 minutes ago from Carlisle, England

  So @VodafoneUK in Carlisle signal reaching the dizzy heights of 3G. Glad I don’t pay for this, ******* atrocious service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Woolf (@helenwoolf2) reported 3 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  maybe: diana 🌞 (@classicdiana) reported 4 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  tt (@tonyfraser24) reported 6 minutes ago

  @VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order

• 
  ck (@ck2012US) reported 8 minutes ago

  @VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.

• 
  Tracey Davies (@miss_traceydav) reported 11 minutes ago

  That was the weirdest afternoon ever - Sky broadband went down around 2pm and has just come back. However, we all then also lost the mobile data signal too - how is that even possible when they are not connected?! @VodafoneUK I had no way of finding out what was happening

• 
  Me (@nickyboy1886) reported 11 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  ًًًً (@secr3tfiles) reported 15 minutes ago

  I have 5 bars of 5G yet my data won’t work fix ur coverage u knobheads @VodafoneUK @VodafoneEgypt @vodafoneeveryone

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 16 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  AlThePleb (@AlThePlebb) reported 18 minutes ago

  @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

• 
  🍀 Tara 🐢 (@tara1966) reported 23 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.