Vodafone outages and service status in Cinderford, England

Problems in the last 24 hours in Cinderford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cinderford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Cinderford, England

Latest outage, problems and issue reports in Cinderford and nearby locations:

• 
  Jon Matthews (@JonMatthews1966) reported 4 minutes ago from Cinderford, England

  @Serena1642 @VodafoneUK BT Mobile only charge for MMS outside of our allowance. Perhaps Vodafone class emojis as MMS? Change provider but keep your number after checking your local signal coverage

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  ａｌｙｘ❣™ (@MissAlyxMills) reported 31 minutes ago from Christchurch, England

  @VodafoneUK what is happening with my signal i have none in the GL167 area

• 
  Catherine Jones T2LP (@Time2learnPiano) reported 32 minutes ago from Rodborough, England

  @VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.

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  ａｌｙｘ❣™ (@MissAlyxMills) reported 40 minutes ago from Coleford, England

  @VodafoneUK is your network having problems? Very low signal even frequently changing into 'emergency calls only' in Gloucestershire

• 
  Samantha Waddington (@samwadd) reported 54 minutes ago from Cinderford, England

  Absolutely fuming with @VodafoneUK having been forced to change our data plan, now one phone not getting data and will take 48 hours to fix! Have been lied to and completely messed about. #angry #fuming #notlookedafter #loyaltymeansnothing

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Bentham (@tim_bentham) reported 8 minutes ago

  @VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help

• 
  Nannyof2 (@CayC73) reported 9 minutes ago

  @VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !

• 
  investigator (@surelock_) reported 9 minutes ago

  @VodafoneUK investing £11 million, but I still do not get a signal at home, totally reliant on the internet !

• 
  Or Sassur (@Orsassur2) reported 10 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  skarabrae (@skarabrae580129) reported 11 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.

• 
  James Notley (@jnot45679) reported 11 minutes ago

  @Iromg @VodafoneUK I never like Vodafone and even less now. It is immigrants who run Vodafone in Blackpool.

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  Carol Quayle (@CarolQuayl94328) reported 12 minutes ago

  @Iromg @VodafoneUK Yeah, I'm switching too - be careful, because some of the cheap carriers like Lebara run on the Vodafone network.

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  Chris Danaher (@bigdanaher) reported 13 minutes ago

  @VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?

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  Gram40 (@Gram40270969) reported 14 minutes ago

  @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

• 
  Mock the Left (@realmocktheleft) reported 14 minutes ago

  @RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.