Vodafone outages and service status in Carmarthen, Wales

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Carmarthen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

• 
  Mr E (@SimEllett) reported 31 minutes ago from Llanelli, Wales

  @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neutral Bystander (@NeutralB99631) reported 4 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 7 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Heather and Patrick (@HeatheandPat) reported 9 minutes ago

  @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

• 
  Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported 9 minutes ago

  @VodafoneUK Worst service experience .

• 
  sarah 💙 (@sarmackie965) reported 14 minutes ago

  Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes

• 
  brendan (@kegger1664) reported 14 minutes ago

  @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Jhon Miro (@JhonMiro4) reported 16 minutes ago

  @VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .

• 
  zara (@zara64935) reported 17 minutes ago

  @VodafoneUK I’m stuck in Dubai, you’ve disconnected my service. Please contact me asap

• 
  Michael Dance (@ourdancefamily) reported 18 minutes ago

  .@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!

• 
  Yunuvhuayem (@yunuvhuayem) reported 18 minutes ago

  Help me!!!! Vodafone Turkey is condoning violence against its customers.” @VodafoneUK @VodafoneTR