Vodafone outages and service status in Barmouth, Wales

Problems in the last 24 hours in Barmouth, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Barmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Barmouth, Wales

Latest outage, problems and issue reports in Barmouth and nearby locations:

• 
  Jhonny Holmes (@jonnyjetski007) reported 12 minutes ago from Llwyngwril, Wales

  @VodafoneUK your support chat is down again. I need a replacement booster.

• 
  Nigel Malkin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NigelM138) reported 42 minutes ago from Tal-y-bont, Wales

  @VodafoneUK Your broadband & customer service is a joke! I’ve been on the phone with them for nearly an hour and still none the wiser why my broadband isn’t working. Sorry I ever switched to you. Had numerous issues in last few moths!

• 
  Lawrence Garvey (@GarveyLawrence) reported 42 minutes ago from Tywyn, Wales

  @rincew1nd @VodafoneUK @VodafoneUK not very good customer service is it. Perhaps you could look into sooner rather than later

• 
  Nigel Malkin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NigelM138) reported 47 minutes ago from Tal-y-bont, Wales

  Diabolical customer service from @VodafoneUK No broadband for nearly 2 weeks now. Will be referring matter to @Ofcom as no solution has been offered.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dangerman (@unluckyclay1981) reported 6 minutes ago

  @VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)

• 
  Bennersdoodledo (@Bennersthedoggo) reported 11 minutes ago

  @Landofnod1969 @VodafoneUK Where do people who work for a living sign up for a free phone/service @VodafoneUK ?

• 
  Ironwarrior73 (@Ironwarrior73) reported 11 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  Joey ap Joey (@FarmerJoeShow) reported 15 minutes ago

  @antonycotton @VodafoneUK Totally agree Vodafone UK are appalling. Zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.

• 
  Mr Paul Newman (@MrPaulNewman) reported 16 minutes ago

  If I was a @VodafoneUK customer- I wouldn’t be as of today

• 
  Jarek (@jarekd) reported 21 minutes ago

  So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

• 
  Or Sassur (@Orsassur2) reported 22 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  MrMulder (@MrMulderUK) reported 23 minutes ago

  Local network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903

• 
  Di Drinkwater (@CarbonTiptoes) reported 24 minutes ago

  Hey Vodafone were struggling to log into view our bill as your service wants to send us a code via our landline. The pressing button one option to hear message doesn't work. Help. @VodafoneUK

• 
  skarabrae (@skarabrae580129) reported 29 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.