HSBC

Is HSBC down in Grays, Borough of Thurrock, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Grays, Borough of Thurrock, England 10/31/2024 19:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (70%)

    Mobile App (70%)

  2. Website (11%)

    Website (11%)

  3. Login (11%)

    Login (11%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • jayne_pocock Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • gi_jasondunn Jason Dunn (@gi_jasondunn) reported

    @HSBC_UK simply the worst customer experience I have ever experienced from credit card company. Spent 90 mins on telephone with 10 different people before finally resolving issue. Embarrassing

  • Rab_Naveed Rabia (@Rab_Naveed) reported

    @HSBC_UK I am having this problem for the last few months !

  • talktokay Kay (@talktokay) reported

    @HSBC_UK My app isn’t working?

  • rl4consulting Ralph Leishman (@rl4consulting) reported

    1h 42m to get a bland we know about it and are trying to fix it response to a DM. Very poor @HSBC_UK

  • diane_mas DMM T&D (@diane_mas) reported

    @HSBC_UK Still down online business banking (not via app). How much longer?

  • The_Loach Lord Loachford (@The_Loach) reported

    @HSBC_UK @HSBC_UK how about fixing the issue for mobiles generating a log on code and setting up new payees

  • B_Whizz100 B-wise 🌏🪐💫✨ 44 🇬🇧 63 (@B_Whizz100) reported

    @HSBC_UK Can't wait to move my mortgage away from you! Useless systems. How ridiculous that I'm unable to gain access online to my own mortgage details & between 3 people I have spoken to on the phone they're unable to tell me why or get access. @HSBC_UK

  • HackneyTools Cook Joinery (@HackneyTools) reported

    @HSBC_UK @littlesister__ Maybe update your service status page? After all, that's what a service status page is for?

  • nellybatty Nelly Pledge💜 (@nellybatty) reported

    @TonyGibson1976 @HSBC_UK Just been on hold with chat for 40 minutes, I have been a customer for 40 years. Not good!

  • MoodyGeographer The Angry Geographer (@MoodyGeographer) reported

    @HSBC_UK I have been in the line for 45 minutes trying to find out about an international payment that hasn’t arrived. The moment I get through and transferred, you hang up. What gives? Appalling customer service!