Is HSBC down in Grays, Borough of Thurrock, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Grays, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (70%)
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Website (11%)
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Login (11%)
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Transactions (5%)
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Transfer (4%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent HSBC outage reports came from the following cities: London.
City | Problem Type | Report Time |
---|---|---|
London | Mobile App | |
London | Mobile App | |
London | Mobile App | |
London | Mobile App | |
London | Login | |
London | Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Dunn
(@gi_jasondunn) reported
@HSBC_UK simply the worst customer experience I have ever experienced from credit card company. Spent 90 mins on telephone with 10 different people before finally resolving issue. Embarrassing
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Rabia
(@Rab_Naveed) reported
@HSBC_UK I am having this problem for the last few months !
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Kay
(@talktokay) reported
@HSBC_UK My app isn’t working?
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Ralph Leishman
(@rl4consulting) reported
1h 42m to get a bland we know about it and are trying to fix it response to a DM. Very poor @HSBC_UK
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DMM T&D
(@diane_mas) reported
@HSBC_UK Still down online business banking (not via app). How much longer?
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Lord Loachford
(@The_Loach) reported
@HSBC_UK @HSBC_UK how about fixing the issue for mobiles generating a log on code and setting up new payees
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B-wise 🌏🪐💫✨ 44 🇬🇧 63
(@B_Whizz100) reported
@HSBC_UK Can't wait to move my mortgage away from you! Useless systems. How ridiculous that I'm unable to gain access online to my own mortgage details & between 3 people I have spoken to on the phone they're unable to tell me why or get access. @HSBC_UK
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Cook Joinery
(@HackneyTools) reported
@HSBC_UK @littlesister__ Maybe update your service status page? After all, that's what a service status page is for?
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Nelly Pledge💜
(@nellybatty) reported
@TonyGibson1976 @HSBC_UK Just been on hold with chat for 40 minutes, I have been a customer for 40 years. Not good!
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The Angry Geographer
(@MoodyGeographer) reported
@HSBC_UK I have been in the line for 45 minutes trying to find out about an international payment that hasn’t arrived. The moment I get through and transferred, you hang up. What gives? Appalling customer service!